# The Laundry BOSS

> Mobile laundromat payment system with loyalty program and bonus cash. (iPhone/iPad app by BCC Payments LLC.)

- Source: https://appshunter.io/ios/app/the-laundry-boss/id1210644815 (this page in markdown: same URL + `.md`)
- Developer: [BCC Payments LLC](https://appshunter.io/developer/682731752)
- Category: Finance, Lifestyle
- Price: Free
- Rating: 2.30/5 from 130 App Store ratings · 89 written reviews indexed
- Age rating: 4+
- Requires: iOS 12.0 · 44 MB
- Languages: American English, European Spanish
- Released: 2017-03-06
- Data updated: 2026-09-03
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/the-laundry-boss/id1210644815/reviews.md

## What is The Laundry BOSS?

"The Laundry Boss" is a mobile application for using the most advanced laundromat payment system. This makes the customer experience in a laundromat much easier by accepting credit cards, offering a customer loyalty program, and a value add feature where users can add cash to account and earn bonus dollars..

## Key features

- Advanced laundromat payment system
- Credit card acceptance
- Customer loyalty program
- Add cash to account
- Earn bonus dollars

## What do users think of The Laundry BOSS?

Overall sentiment: negative

**Pros**

- 🚀 Quick and convenient payment without cash
- 📱 Easy signup with just phone number
- 🔐 Simple PIN-based login system
- ✅ Straightforward QR code scanning (when working)
- 🛒 Ability to add multiple machines to cart
- 💳 No need to carry quarters or wallet
- 📲 Notification system for machine completion

**Cons**

- 🐛 Frequent app crashes during payment entry
- 💸 Overcharging and billing discrepancies
- ❌ QR code scanning failures
- 🔌 Server connectivity issues
- 🚫 No machine timer tracking feature
- 📞 Complete lack of customer support
- 🔒 Mandatory manual credit card entry (security concern)
- ⚠️ Charges applied even when machines don't start
- 🎯 Temperature/wash settings not registering on machines
- 📋 Missing purchase history and receipts
- 🔄 Account recovery issues
- 💰 Broken loyalty rewards program
- 🚫 No dispute or refund mechanism in app
- ⏱️ Inaccurate time allocations for purchases
- 🔐 Card already linked to another account errors

**Commonly reported bugs**

- App crashes when adding credit card information
- QR code scanning doesn't connect to machines
- Login failures with 'invalid phone or password' error
- Password reset not sending verification codes
- Cannot sign up with phone number already in system
- Card add error messages with no guidance
- Server connection errors preventing address entry
- Machine not ready errors despite proper setup
- Duplicate charges for single transactions
- Loyalty points not crediting despite usage
- Temperature selections not registering on machines
- Dryer time discrepancies (paying for 30 min, getting 25)
- App crashes after scanning QR code
- Payment processing errors requiring multiple attempts
- Account locked after phone number change
- Card declined despite successful previous use
- Notification system unclear functionality
- App crashes during account creation

**Most requested features**

- Machine timer display showing remaining time
- Real-time cycle completion notifications
- Purchase history and receipt generation
- Loyalty rewards tracking and clarity
- Apple Pay, PayPal, and digital wallet integration
- Pre-load wallet with funds option
- Customer support contact option in app
- Dispute and refund request system
- Account deletion option
- Ability to change wash settings mid-cycle
- Better login/signup interface design
- Clearer rewards earning explanation
- Leave laundromat and return feature (timer tracking)
- Bitcoin payment option

## Recent user reviews (10 of 89)

All indexed reviews: https://appshunter.io/ios/app/the-laundry-boss/id1210644815/reviews.md

### 1/5 — This app takes your money and does nothing with it, very interesting.

*2026-08-23, version 2.8*

Great app

### 1/5 — Impossible to change pin

*2026-08-09, version 2.8*

I’ve used this app for 2 years but now the pin won’t change when I log in despite me getting a new pin every time so I can log back into my account, can’t even make a new account as my number is already registered

### 1/5 — Scam

*2026-07-29, version 2.8*

Double charged me when I dried my clothes and when I washed my clothes. This app shouldn’t even be allowed on the App Store, this is an obvious scam. And takes way too long

### 1/5 — No way to get refund for out of order machine

*2026-07-18, version 2.8*

I paid for  dryer that did not work.  I scanned the code in the wall, downloaded this app, followed the directions to scan the machine.  The scan said no data found.  There is no way in the app to ask for a refund though the sign said to get a refund, I should get the app and scan the machine.

### 1/5 — Inoperable

*2026-06-12, version 2.8*

Laundry Boss has successfully connected laundry machines to the Internet of machines, turning the oldest of mundane tasks into a chore of IT and Internet cloud troubleshooting, with nothing accomplished or to show for your time and frustration.

### 1/5 — Deleted as fast as downloaded

*2026-04-26, version 2.8*

I thought I would try this app since I didn’t have enough quarters on hand to do two loads. Setting up was easy. Adding a card was easy. Paying….not so easy. The app would not allow me to select my card in order to pay. Deleted it 5 minutes after downloading it.

### 1/5 — Doesn’t work

*2026-04-01, version 2.8*

Just crashes when scanning QR code

### 1/5 — No Thanks

*2026-03-03, version 2.8*

Any app that ask you to manually put in your credit card details in 2026 should be a red flag for anyone
additionally if you’re not comfortable doing that process, there’s no alternative but to leave the laundromat because all other options are removed

### 1/5 — Nearly useless

*2026-02-26, version 2.8*

This app sucks, to say the least. It lets you pay and start the machines but that’s it. There’s not option to see time left on the washers and the dryer time doesn’t work. You also can’t see your orders or even a receipt for what you purchased.

### 1/5 — will no longer let me sign in

*2026-01-28, version 2.8*

app support won’t connect to the server/seems to be down. When I try to sign in I’m told Login Failed invalid phone or password. But every time I reset the password, I am continuously met with the same prompt. in order to get my laundry done. I just tried to re sign up but when this being my only phone number, I’m told I already have an account.

## Frequently asked questions about The Laundry BOSS

### What does The Laundry BOSS app do?

The Laundry BOSS app provides a modern payment system for laundromats. It allows users to pay for services using credit cards, participate in a loyalty program, and add funds to their account to earn bonus dollars.

### What are the key features of The Laundry BOSS?

Key features include advanced laundromat payment processing, credit card acceptance, a customer loyalty program, the ability to add cash to your account, and earning bonus dollars on top-ups.

### Is The Laundry BOSS app free to use?

Based on the provided information, the app is free to download and use. There are no mentions of subscription fees or paid features, and it does not appear to have in-app purchases or ads.

### How does the bonus cash feature work?

Users can add cash to their account within the app. As a value-add, doing so earns them bonus dollars, effectively giving them extra credit to use for laundry services.

### Who is this app designed for?

This app is designed for customers of laundromats who want a more streamlined and beneficial payment experience. It caters to those who prefer digital payments and appreciate loyalty rewards.

## Version history (last 5 releases)

### 2.8 — 2024-12-17

Enabled QR Code scan via camera

### 2.6 — 2024-08-08

Improved the user interface in adding dryer minutes

### 2.3 — 2020-03-20

FIxed some minor bugs and Enhanced UI

### 2.2 — 2020-03-10

1. Switch your preferred language at ease
2. Dark mode is supported

### 2.1 — 2019-09-11

Improved user experience and minor bug fixes

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## More apps by BCC Payments LLC

- [EASYPAY Laundry 2.0](https://appshunter.io/ios/app/easypay-laundry-20/id1178916868)
- [LB Attendant](https://appshunter.io/ios/app/lb-attendant/id1383308331)
- [SaveMore Laundry](https://appshunter.io/ios/app/savemore-laundry/id1502567772)
- [WashDryGo](https://appshunter.io/ios/app/washdrygo/id1511918877)
- [Laundry BOSS](https://appshunter.io/ios/app/laundry-boss/id6760492780)

All apps by BCC Payments LLC: https://appshunter.io/developer/682731752

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*