# The Lift - Hotel Orpheus — user reviews > 26 indexed App Store user reviews of The Lift by Brian White, rated 4.70/5 from 351 ratings. - Source: https://appshunter.io/ios/app/the-lift-hotel-orpheus/id1453336559/reviews - App overview in markdown: https://appshunter.io/ios/app/the-lift-hotel-orpheus/id1453336559.md - Rating breakdown: 5★ 279 · 4★ 50 · 3★ 12 · 2★ 5 · 1★ 5 ## What do users think of The Lift? Overall sentiment: positive **Pros** - 👍 Perfect entry point - 👻 Haunted atmospheric domain - 💡 Well-thought-out puzzles - ✨ Engaging and hair-raising experience - 🤔 Puzzles require thinking outside the box - 🎨 Nice premise and artwork - 💯 Good point and click mechanics - 💡 In-game hint system appreciated - 🌟 Original and well-done - 👍 Logical and solvable puzzles - 💰 Free to play **Cons** - ⏱️ Too short - 😨 Not suitable for young children - 🐛 Freezes frequently - 🤷‍♂️ Some clues obtuse - ❓ Glitches in item placement - 🎮 Easy difficulty **Commonly reported bugs** - Game freezes when pressing emergency call button - Items appear in places they shouldn't - Notes visible before certain actions are completed **Most requested features** - Make the game scarier - More games like this ## Newest reviews (6 of 26) ### 5/5 — Spooky game *2019-10-25* I just popped a kid like a balloon so that's cool. ### 4/5 — Fun short horror point and click *2019-06-25* Nice game reminiscent of Forgotten Hill and Rusty Lake. Quite short, but free. More like this, please! ### 5/5 — Really good *2019-04-30* What a lovely little game, so nice to have a game with logical and solvable puzzles. The theme is also good and original so clever having the lift keep returning. I have now paid for the other game and am looking forward to playing it. The style reminds me of the rusty lake series or roots. Thank you soozieq for introducing me to this gem on discord. ### 5/5 — Another good one *2019-04-09* Small but good. Loved playing Room 1309 and this...more please!!! 😁 ### 5/5 — LOVE LOVE LOVE THIS GAME!!! *2019-04-09* This game is not only creative and fun to play, but makes you think as well! The cleaver puzzles are fun and challenging, but not too difficult, while keeping your mind sharp and wanting more. And if you get stuck, or need a clue, a cheat sheet is provided so you don’t have to leave the game to search for the next steps nor having to watch a walk through video. If you do, however, solve them without help, you will be smiling ear to ear with a feeling of great accomplishment! It’s such a brilliant and amazing game - I cant wait to download and play the full version to see what’s next!!! ### 5/5 — Great escape room game! *2019-03-29* Room 1309 was fantastic and this one is just as good. Glad to see it’s free. You’ll get hooked on this and get Room 1309 for sure! 5 stars! ## Most critical reviews (10 lowest-rated) ### 1/5 — too short like your schlong *2025-02-27* dear game, bye.👅👅💦💦 **Developer response:** How old are you? Does your mommy know you’re not doing your homework? ### 1/5 — お試し *2021-02-05* あくまで製品版のためのお試しという感じ。 RustyLakeの類似品でミステリー要素がありますが、そこまで引き込まれない。 動きも少しもっさりしてます。 ### 1/5 — Не запускается лифт *2020-07-25* Не запускается лифт при нажатии close open open open close open ### 2/5 — Not ok for young children *2025-09-27* Within the first minute there are scary zombie type characters and feet hanging from the ceiling with scary sirens and flashing red lights . It is as if someone has been hung. Not suitable for many 12 year olds. Nice premise but some children would be upset by this. **Developer response:** You're right, this is not game for children. It's rated 14+ in 173 countries. I'm pretty sure that's clearly defined on the App Store page. ### 2/5 — Freezing and no customer support *2024-06-20* This game freezes every time I try to press the emergency call button after attaching the internal wires. An email to customer support resulted in a automated response, telling me to enjoy the game. I’d love to continue playing, if this glitch would be addressed. Frustrating. **Developer response:** Yeah, no automated responses here so I’m not sure what you’re referring to. I respond to support via good old fashioned email. ### 3/5 — Зависает *2023-06-10* Игра интересная, необычные головоломки и классная графика, но встретился конкретный баг: в лифте, когда соединяешь провода в отсеке (FOAM) и нажимаешь кнопку, игра просто зависает - ничего не нажимается и приходится перезапускать. После перезапуска приходится снова пройти эту головоломку и снова после нажатия на кнопку зависает. Исправьте косяки и я изменю оценку. ### 3/5 — Very short *2019-12-02* I was surprised at how brief it was. Otherwise a nice game. ### 3/5 — Love this type of game but could be better. *2019-11-24* This is my absolute favorite type of game and the graphics are awesome! Spoilers: The beginning in the elevator is pretty frightening especially with headphones. Gotta wear headphones! I liked this game a lot but it was tough! I had to use hints often. What I didn’t like was how things appear in places as you go that weren’t there before like the note in the garbage. Also, it bothered me that you could see the note with the glasses even before you opened the circuit box or whatever it is. I’m pretty sure that was a glitch. All in all though it’s a good game. I just hope the paid game is a little better. At $1.99 I am definitely going to get it! Please make more games like this! They are surprisingly hard to find! ### 4/5 — Zła nie jest *2023-06-20* Puzzle to zgadywanki miejscami, ale w sumie gra spoko. No i data not collected, szacun. ### 4/5 — Short but sweet *2020-03-13* Probably could have made much more of this game, as it is very short. Good inteoduction to Room 1309, although i played that first. Very similar to Rusty Lake and equally good. Surprisingly challenging, but you will get there eventually. ## Most praised reviews (10 highest-rated) ### 5/5 — The Lift- The perfect entry point *2026-04-10* I have played the lift many times, and it never gets old. The lift is the perfect introduction into the style and atmosphere of Hotel Orpheus. I really am floored by how well the design and mechanics of Hotel Orpheus is. Right from the beginning, when you go through the door and are greeted by the spectral concierge, you know that you have entered a haunted atmospheric domain. The titular hotel contains many levels, with different time zones in each. The lift is a short game that is the prelude to Room 1309. As you after the elevator, it starts to ascend normally, till it ominously speeds up, and then crashes. The cleaning maid turns demonic and jumpscares you, and then you experience a blackout. As you regain consciousness, it is your task to escape from the stuck elevator. The cleaning maids cart contains all the clues and items I needed to escape. The cart was well thought out and detailed, with just one elevator giving a fully engaging and hair raising experience of putting the pieces together to exit the lift. And once you do, it naturally segue-ways to Room 1309. The perfect entry game for all lovers of high- quality mystery horror games! ### 5/5 — A good challenge and reasonable length *2022-10-30* I like this format, including the in-game hints. ### 5/5 — The lift *2022-07-01* I enjoyed playing it although it was a little easy but fun. It could be a lot more scarier every time those elevator doors open. ### 5/5 — 굿ㅅ *2021-09-19* 원래 공포 안좋아하는데도 퍼즐이 너무 현실적이라서 끝까지 참고 했어요! 추천함 ### 5/5 — Ein sehr gutes Spiel *2021-08-05* Im Spiel gibt es viele Rätsel und keine Werbung nur wenn man Tipps freischalten möchte die Rätsel sind ohne Tipps auch machbar leider kostet der andere Teil Geld aber nur irgendwas mit 1€ trotzdem ist der Teil auch gut und wenn man sich den anderen nicht leisten kann kann ich euch dieses Spiel empfehlen ### 5/5 — A good free teaser *2021-01-12* Probably takes an hour or so to get through. I like this style of artwork, hand-drawn yet very realistic. Some of the clues are a little obtuse, but I appreciate having to think outside the box rather than solve the same old cookie-cutter type puzzles. Definitely plan to check out the next paid chapter. ### 5/5 — 재밌어요 분위기도 으스스 *2020-12-08* 다른작품도 해봤는데 분위기 으스스하고 재미나게 잘만들었어요 계속 시리즈로 나올 분위기같은데 기다리는중이에요!! 강추강추 ### 5/5 — Great, spooky game! *2020-08-23* Perfect hint system, great point and click. Horrific on the level of Tormentum. Well worth the price. ### 5/5 — Really good!! *2020-06-30* A really good little game!! Good puzzles, good graphics, a fun, spooky atmosphere, and an in-game hint system which is something I always appreciate, and I needed it once or twice. I loved both this game and this dev’s other game, Room 1309. Looking forward to more from them!! It’s always great to see a new dev with something really original and well done. More please! **Developer response:** Thank you for the kind review! 😁 ### 5/5 — Herrlich schräger Humor *2019-11-10* Sehr schön gemacht, erinnert ein bisschen an Rusty Lake Spiele, macht richtig Freude hier auf Entdeckungsreise zu gehen. Hoffentlich mehr davon, Danke für den Spielspaß und ein paar Mal richtig Lachen!!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*