# The Metro Group — Customer Portal

> Customer portal for building services, contract management, and invoice tracking. (iPhone/iPad app by Metro Group, inc..)

- Source: https://appshunter.io/ios/app/the-metro-group/id1474087025 (this page in markdown: same URL + `.md`)
- Developer: [Metro Group, inc.](https://appshunter.io/developer/1474087024)
- Category: Business, Utilities
- Price: Free
- Rating: 5.00/5 from 3 App Store ratings
- Age rating: 4+
- Requires: iOS 15.1 · 23 MB
- Languages: American English
- Released: 2019-08-29
- Data updated: 2026-06-01
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/the-metro-group/id1474087025/reviews.md

## What is The Metro Group?

The Metro Group Customer Portal Application is for all Metro Customers who wish to utilize Metro's building services and solutions in a streamlined application.  

Features include the ability to:
- Request Emergency Service
- Order Building Services with Metro via chat
- Access all E-Binder (Cooling Tower Compliance) related files
- View Contract Details
- View, Pay, and Inquire about Invoices
- View service history
- View public NYC information on buildings including violations and registered boilers and cooling towers
- Receive notifications on new building related violations
- Chat with Metro

Headquartered in Long Island City, NY, The Metro Group is the premier Building Services company in the Greater NYC and the Tri-state area, all of New England, and along the East Coast. Founded in 1925, we are proud of our nearly 95 years of building long lasting partnerships with our clients and employees.


We offer comprehensive building solutions to help you control costs associated with operating a large residential, commercial or institutional building; or that of a manufacturing or industrial facility. Our job is to put profits back into your building by extending the life of your capital equipment, preventing downtime, and maximizing the efficiency of your mechanical systems.


Our services include water treatment, boiler repairs, service and installations, HVAC repairs, service and installations, drinking water services and testing, regulatory compliance and various other valuable building service.



If you have a need in your building, odds are The Metro Group can help. Our on-site ELAP and CDC Elite certified laboratory can handle any laboratory testings you need. Our on-site manufacturing facility formulates and blends our own proprietary chemicals for corrosion prevention and and system disinfections. We have the largest fleet of vehicles on the east cost with some of the most tenured and skilled technicians in the country. Most importantly, our dedicated Account Management team, with our Technician team for support, is poised to handle any concern you may have. Contact us to see how The Metro Group can help you.

## Key features

- Request Emergency Service
- Order Building Services via Chat
- Access E-Binder Files
- View Contract Details
- Manage Invoices
- View Service History
- Receive Violation Notifications


## Frequently asked questions about The Metro Group

### What can I do with The Metro Group app?

The Metro Group app allows you to request emergency services, order new building services via chat, access E-Binder files, view contract details, manage invoices, and view your service history. You can also receive notifications about new building-related violations.

### Is The Metro Group app free to use?

Yes, The Metro Group app is available for free download and use. It does not require any payment to access its features.

### What devices does The Metro Group app support?

The Metro Group app is supported on iPhone, iPad, and iPod devices. It is designed for iOS users.

### How often is The Metro Group app updated?

The latest version of The Metro Group app is 2.0.4, which was last updated on February 4, 2026. Updates ensure the app remains functional and secure.

### What is the age rating for The Metro Group app?

The Metro Group app has an age rating of 4+. This indicates it is suitable for users of all ages.

### Can I chat with Metro support through the app?

Yes, you can chat directly with Metro representatives through the application to order building services or inquire about your needs.

### Does The Metro Group app provide information on public NYC building data?

Yes, the app allows you to view public NYC information on buildings, including details on violations, registered boilers, and cooling towers.

### What kind of building services does The Metro Group offer?

The Metro Group offers comprehensive building solutions including water treatment, boiler and HVAC repairs, service and installations, drinking water services, regulatory compliance, and laboratory testing.

## Version history (last 5 releases)

### 2.0.4 — 2026-02-04

App fixes and improvements

### 2.0.2 — 2025-06-23

Added Loading Bar
Minor Updates and Bug Fixes

### 2.0.0 — 2023-06-26

Updated app framework to Expo

### 1.0.4 — 2019-09-25

- Fixed Universal Links bug introduced in last version
- Fixed Push Notification bug where it is disabled by default
- iOS 13 support with gray status bar (instead of white)

### 1.0.3 — 2019-09-20

- Fixed device token registration issue for push notifications

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## More apps by Metro Group, inc.

- [The Metro Serv](https://appshunter.io/ios/app/the-metro-serv/id1488025922)

All apps by Metro Group, inc.: https://appshunter.io/developer/1474087024

## Related topics

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-01.*