# The Mutual Bank — The Mutual Bank

> Mobile banking app for managing accounts, payments, savings, and security. (iPhone/iPad app by Maitland Mutual Limited.)

- Source: https://appshunter.io/ios/app/the-mutual-bank/id637208110 (this page in markdown: same URL + `.md`)
- Developer: [Maitland Mutual Limited](https://appshunter.io/developer/637208113)
- Category: Finance, Business
- Price: Free
- Age rating: 4+
- Requires: iOS 15.0 · 108 MB
- Released: 2013-07-04
- Data updated: 2026-06-20
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/the-mutual-bank/id637208110/reviews.md

## What is The Mutual Bank?

Make convenience yours with the Mutual App.

The Mutual App has a modern new look allowing members to access the most popular products and services:

•	Create savings goals
•	Track your spending across categories
•	Set up a quick balance
•	Customise your home screen
•	Manage your PayID
•	Manage your daily transfer limit
•	Share and save your transaction receipts
•	Easily and safely contact us through secure messages
•	Transfer money instantly between your own accounts 
•	Make BPAY and OSKO payments to new and existing Billers
•	View your pending transactions and alter your future payments
•	Manage your data sharing permissions
•	Access various loan and savings calculators
•	View interest rates, fees and product information
•	Receive important notices after you login

Additional security features:

•	Use a biometric login, pattern or PIN
•	Change your password
•	Reset your Mutual Visa Card PIN
•	Temporarily lock your Mutual Visa Card if misplaced

More features at https://themutual.com.au/mutual-app

To login you will need to use your Internet Banking User ID and password. If you do not have an Internet Banking User ID and password, please contact us at info@themutual.com.au or 1300 688 825 for assistance.

Please remember to never share your password or PIN details with anyone. We will never call, email or SMS you to ask for your personal information such as your User ID or password. If you receive any suspicious communications, do not respond or click on any hyperlink or attachment as it could be an attempt to obtain your personal information or to fraudulently access your account. Visit our website themutual.com.au for more safety and security tips.

The Mutual App is provided by Maitland Mutual Limited trading as The Mutual Bank, ABN 94 087 651 983, AFSL/Australian credit licence 238139. The information contained is general in nature as it has been prepared without considering your objectives, financial situation or needs. Please review our Product Disclosure Statement, Target Market Determinations, Terms and Conditions, Financial Services Guide and Credit Guide, as available from any Branch of The Mutual Bank or on our website themutual.com.au, before deciding to acquire a financial product or service.

We collect statistical information on how you utilise the application to perform statistical analysis of aggregate user behaviour. You consent to this by installing this app.

## Key features

- Create savings goals
- Track spending by category
- Manage PayID and transfer limits
- Secure messaging with bank
- Instant money transfers
- BPAY and OSKO payments
- Biometric and PIN login

## Recent user reviews (6 of 6)

All indexed reviews: https://appshunter.io/ios/app/the-mutual-bank/id637208110/reviews.md

### 5/5 — Great App

*2025-08-08, version 5.0.0*

Awesome app.

### 1/5 — Worst App - worth changing banks it’s that’s bad.

*2025-03-23, version 4.0.4*

This app is so slow, and at the moment it’s not even loading. So buggy. They really need to fix it. It is unusable especially in emergency situations when I want to move money around.

### 1/5 — Todd

*2022-07-31, version 3.3.4*

Very basic and boring app, needs a huge overhaul and re design! Really outdated compared to other banks i use.

### 2/5 — Needs Updating

*2018-10-08, version 3.1.3*

The app needs updating to support new iPhones and FaceiD. Also very old looking compared to other banking apps

### 2/5 — Please fix the issues

*2016-04-08, version 3.0.0*

Only works 50% of the time :(

### 5/5 — The mutual app

*2013-07-05, version 1.0*

Very nice design with smooth transitions. Good banking app.

## Frequently asked questions about The Mutual Bank

### What can I do with The Mutual Bank app?

The Mutual Bank app allows you to create savings goals, track spending, manage your PayID, make instant transfers between your accounts, and pay bills via BPAY and OSKO. You can also view pending transactions and access loan and savings calculators.

### How secure is The Mutual Bank app?

The app offers advanced security features including biometric login, pattern or PIN access, password management, and the ability to reset your Mutual Visa Card PIN. You can also temporarily lock your card if it's misplaced.

### Can I contact the bank through the app?

Yes, you can easily and safely contact The Mutual Bank through secure messages directly within the app. This ensures your communications are protected.

### What devices does The Mutual Bank app support?

The Mutual Bank app is available for iPhone, iPad, and iPod devices. It is designed to provide a seamless experience across Apple's mobile ecosystem.

### How do I log in to The Mutual Bank app?

To log in, you will need to use your existing Internet Banking User ID and password. If you do not have these credentials, you can contact The Mutual Bank for assistance.

### Does The Mutual Bank app have ads?

No, The Mutual Bank app does not contain advertisements. It is designed to provide a clean and uninterrupted banking experience for its users.

### How often is The Mutual Bank app updated?

The Mutual Bank app was last updated on February 2, 2026, indicating regular maintenance and feature enhancements. Users can expect ongoing improvements and security patches.

### Where can I find more information about The Mutual Bank app?

More details about the app's features and functionalities can be found on The Mutual Bank's official website at https://themutual.com.au/mutual-app. You can also find product information and terms and conditions there.

## Version history (last 5 releases)

### 6.2.1 — 2026-06-10

We’ve introduced an update to enhance your digital banking experience. This release includes:

• Bug fixes and performance enhancements for a smoother experience

Have a question or suggestion? Contact us at info@themutual.com.au.

### 6.2.0 — 2026-05-19

We’ve introduced an update to enhance your digital banking experience. This release includes:

• A new multi‑factor authentication option using an Authenticator app, giving you more choice in how you protect your account
• Minor bug fixes and performance improvements

Have a question or suggestion? Let us know at info@themutual.com.au

### 6.1.2 — 2026-02-02

This update includes:

• Ability to open accounts directly within the app
• Bug fixes and performance improvements
• Updated design for easier use

Have a question or suggestion? Let us know at info@themutual.com.au

### 6.1.1 — 2025-11-06

Minor bug fixes
User interface enhancements for better usability

### 6.1.0 — 2025-09-29

The new version of the Mutual app features a modern, simplified design with new and improved functionality. 

New features include:
•	New menu design and layout
•	Instant access to your accounts
•	Easier way to make a payment
•	Customise your home screen
•	Add a profile picture
•	General performance enhancements

## Apps similar to The Mutual Bank

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [YKIB Digital Lite](https://appshunter.io/ios/app/ykib-digital-lite/id1661471720) | 4.7 (3) | Free | Finance |
| [Arab Bank Australia](https://appshunter.io/ios/app/arab-bank-australia/id967836816) | — | Free | Finance |
| [Freedom Bank TX](https://appshunter.io/ios/app/freedom-bank-tx/id1668191500) | 4.7 (88) | Free | Finance |
| [Coastal Loans](https://appshunter.io/ios/app/coastal-loans/id6443942460) | 3.7 (3) | Free | Finance |
| [Capital Hill Mtg](https://appshunter.io/ios/app/capital-hill-mtg/id6444012080) | — | Free | Finance |
| [Australian Mutual Bank](https://appshunter.io/ios/app/australian-mutual-bank/id1588326634) | — | Free | Finance |

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-20.*
