# The News Leader — user reviews > 35 indexed App Store user reviews of The News Leader by Gannett, rated 4.27/5 from 309 ratings. - Source: https://appshunter.io/ios/app/the-news-leader/id566359326/reviews - App overview in markdown: https://appshunter.io/ios/app/the-news-leader/id566359326.md - Rating breakdown: 5★ 189 · 4★ 63 · 3★ 24 · 2★ 8 · 1★ 23 ## What do users think of The News Leader? Overall sentiment: negative **Pros** - 📰 Good for local news - 🚀 News delivered fast - 👍 Easy to scan and read - 🏠 Makes users feel at home - 📱 Convenient mobile access **Cons** - 👎 Difficult navigation - 👎 Slow loading times - 👎 Poor mobile readability (no landscape) - 👎 App won't allow access to crosswords - 👎 Cannot print crosswords - 👎 Filled with ads - 👎 Lost its appeal after update - 👎 Subscription mess/double charges - 👎 Content is minimal/repetitive - 👎 Spam emails after subscribing - 👎 App crashes frequently - 👎 Poor visual design/lack of pictures **Commonly reported bugs** - App won't allow access to crosswords - Cannot print crosswords - App crashes frequently - App won't open after download - App crashes after opening and attempting to load - Subscription issues leading to multiple accounts and charges - App tells users they are not subscribed when they are - Cannot opt out of newspaper emails - Obituaries not being updated **Most requested features** - Index comics for easier access - Allow printing of crosswords - Improve mobile readability (landscape mode) - Fix subscription issues (single account, correct charges) - Reduce ads - Improve content variety and frequency - Provide opt-out for newspaper emails - Fix app crashing issues - Improve app design and include pictures ## Newest reviews (11 of 35) ### 1/5 — Same info on repeat *2022-07-31, version 6.12.5* The content is minimal at best and it’s like dejavu every day. Same content different day. Not worth the money. ### 1/5 — Spammers *2022-03-16, version 6.10.0* Every since I subscribed to this app i have been getting a lot of spam to my email. Can’t opt out of newspaper emails either. ### 1/5 — A total subscription mess *2021-12-01, version 6.8.1* Sometimes you let me in sometimes you don’t! But never forget to take my money every month. How do I unsubscribe to mess I’ve enough of my own to deal with Lou Boden ### 1/5 — Why????????? *2021-11-28, version 6.8.1* WHY……do I have to subscribe once again when I have had a account and pay monthly for this???????? Stop it I pay my subscription every month!!!! ### 3/5 — Obits ????? *2021-09-04, version 6.5.9* What’s going on with the obituaries. I guess no one post them anymore because the same ones have been been there best part of a month at least ### 1/5 — Don’t waste your time, just buy a paper. *2020-10-10, version 6.1.4* Everyone time I try to cancel my subscription, I get another charge, and I’m increasing amounts. ### 4/5 — Great for local news *2020-02-23, version 5.23.1* As one who loves Staunton but lives in Georgia, the NewsLeader keeps me up to date about what’s going on in Staunton. ### 3/5 — Save you subscription $ *2018-12-05, version 5.14.2* Got a subscription only to find the software app crashes every time I open it on my iPhone or my iPad. Don't bother with this one or the on- line subscription. ### 3/5 — Nice app but flawed *2017-09-20, version 5.0.2* It works pretty well. I usually use the two-panel mode with the paper layout view in the left panel and an expanded view of the selected section in the panel on the right. My complaint is that bold sub-heads in the paper selection are not bold in the right panel. If you are looking at a community events listing, it is difficult to sort out the break in events. If this were fixed I'd give it a **** rating. ### 4/5 — Good local news app *2017-02-16, version 4.9.0* I can efficiently scan and read news of the day, plus older stories and opinion pieces. Swiping lets you move quickly from story to story. ### 4/5 — A local town must read *2016-12-11, version 4.7.1* Great app. Gives you the latest updates and stories. A must read! ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible App *2024-12-21, version 7.14.0* Difficult to navigate, have to scroll through entire enewspaper to find comics as they are not indexed. Difficult to read on phone - screen does not rotate to landscape. Slow to load eNewspaper. Do the developers or editors even use this app? ### 1/5 — Useless customer service. *2024-09-19, version 7.12.0* No notice of renewal. I ended up with a second account. Upgraded?? App won’t allow access to crosswords. Cannot print X -word . Still have old account that says subscription expired. Customer service cannot correct my account back to just one subscription. DUUHH !!! ### 1/5 — Horrible App *2024-08-03* Difficult to navigate, have to scroll through entire enewspaper to find comics as they are not indexed. Difficult to read on phone - screen does not rotate to landscape. Slow to load eNewspaper. Do the developers or editors even use this app? ### 1/5 — Horrible App *2024-07-27* Difficult to navigate, have to scroll through entire enewspaper to find comics as they are not indexed. Difficult to read on phone - screen does not rotate to landscape. Do the developers or editors even use this app? ### 1/5 — Horrible App *2023-12-30* Difficult to navigate, have to scroll through entire enewspaper to find comics as they are not indexed. Difficult to read on phone - screen does not rotate to landscape. Do the developers or editors even use this app? ### 1/5 — Useless customer service. *2023-08-28* No notice of renewal. I ended up with a second account. Upgraded?? App won’t allow access to crosswords. Cannot print X -word . Still have old account that says subscription expired. Customer service cannot correct my account back to just one subscription. DUUHH !!! ### 1/5 — This ap is terrible! *2023-07-18, version 7.1.2* Unless I get this working, I am out! ### 1/5 — New Version *2023-04-03, version 7.0.4* Filled with ads and harder to navigate. Has lost its appeal. Can’t print out Word Jumble to solve at my leisure. Will not continue when my intro subscription expires!! Can’t rate accurately as no half star. ### 1/5 — Diane Knisley *2023-02-06, version 7.0.3* I gave you a one star because I was on a trial basis with the option to keep the subscription if I wanted too! So I canceled my subscription early like 2 weeks early and the very next day my bank account was charged for full subscription price and you cannot do that..that is stealing so if your going to be a thief then you should at least be honest about it from the start! 🤨😠 not happy at all but I will say you will never get my business for any reason! **Developer response:** Hello, We apologize that you have encountered an issue and assure you that we want to resolve as quickly as possible. For the fastest and most effective support, please visit us at www.myusatodaynetwork.com, select your state and then your specific publication. Our technical support team is available ready and eager to assist via your preferred service channel. Please note, if you subscribed through the Apple App Store, you can manage your subscription on your mobile device or by contacting the originating service provider for assistance. Thank you. ### 1/5 — Newspaper with no news *2022-08-02, version 6.12.5* One, sometimes two new articles a day. Totally lazy reporting. Hope the print edition is better than this one. Very disappointing ## Most praised reviews (10 highest-rated) ### 5/5 — It WAS doing good and THEN… *2023-03-05, version 7.0.4* After the update, I’ve uninstalled AND reinstalled the app and STILL, it tells me I’m not subscribed. I checked, I am. So, I subscribed again ! Now I’m paying $12.99 X 2 and I STILL CANNOT READ SOME ARTICLES for “subscribers only!” What IN THE WORLD!!??? ### 5/5 — News reported in a timely manner. *2020-04-10, version 5.24.3* Stories are varied. Lots of community coverage. Feel good stories that are truly needed now. ### 5/5 — Love the app! *2017-08-28, version 4.13.0* I can finally get my local news right in my phone. App works wonderful with no problems ### 5/5 — Love the home news! *2017-04-24, version 4.12.1* Great town! Great paper! ### 5/5 — News Leader *2016-11-17, version 4.5.0* Gotta love the News Leader!!! ### 5/5 — The News Leader *2016-10-18, version 4.5.0* I am very happy with this newspaper. Keeps me updated in a timely manner. ### 5/5 — Top news fast. *2016-09-23, version 4.1.1* All the best stories to read for Waynesboro and Staunton. ### 5/5 — Staunton Newsleader *2016-07-19, version 4.1.1* Excellent summary of happenings in and around Staunton. Being from Staunton and living in TN, the Newsleader coverage of individuals' news is interesting and makes me feel at home. ### 5/5 — I just love *2016-01-25, version 2.5.7* I love it I do not have to go get the paper all I have to do is bring it up on my phone and I'm good. Thank you ### 4/5 — Local News . . . FAST! *2022-08-18, version 6.12.5* Get local news fast and accurate with this app! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*