# The North Face — user reviews > 235 indexed App Store user reviews of The North Face by V.F. Corporation, rated 4.70/5 from 36,204 ratings. - Source: https://appshunter.io/ios/app/the-north-face/id522990206/reviews - App overview in markdown: https://appshunter.io/ios/app/the-north-face/id522990206.md - Rating breakdown: 5★ 31,719 · 4★ 1,826 · 3★ 829 · 2★ 597 · 1★ 1,233 ## What do users think of The North Face? Overall sentiment: negative **Pros** - 👍 Easy to navigate - 👍 Convenient for shopping - 👍 Good product quality **Cons** - 🐛 Glitchy and buggy - 🐛 Slow performance - 🐛 Frequent sign-out issues - 🐛 Inconsistent navigation - 🐛 Reward program not working properly **Commonly reported bugs** - Checkout process failures - Inability to view product details - Reward points not tracking correctly - App crashes and freezes **Most requested features** - Improve back button functionality - Add ability to filter by gender - Enhance reward program integration - Optimize app speed and stability ## Newest reviews (10 of 235) ### 4/5 — App acting weird *2026-08-22, version 12.20.0* App kept glitching. I would go to purchase the hat and it would giving me the loading circle thing and just keep spinning. I would have to exit out and go back in. Did it like 3 times. Excited about the hat tho lol ### 4/5 — Amazing *2026-08-14, version 12.20.0* Amazing product 💜 ### 3/5 — Glitching *2026-08-07, version 12.19.0* This review is for the app. It’s always glitching out. ### 2/5 — Payment being weird *2026-07-13, version 12.17.1* payment wasn’t being accepted for a long time ### 5/5 — Great Customer Service *2026-05-22, version 12.15.1* Really enjoy the men’s tshirts. Products are true to size. ### 2/5 — Online site *2026-04-30, version 12.15.1* Very difficult to join and access and add address & payment! Frustrating!!!! ### 5/5 — Great app for new products *2026-04-28, version 12.14.0* I love using the north face app to see new products and launches. My favorite product is the Nuptse puffer jacket I like the new favorite feature that is easy to use ### 5/5 — Great products. *2026-03-14, version 12.12.0* North Face definitely has the best of the best. I never go wrong buying from North Face. I couldn’t be happier with all my gear. ### 1/5 — App *2026-02-24, version 12.11.3* Haven’t had the best experiences with the app, very glitchy and slow. ### 5/5 — Simply the Best *2026-02-24, version 12.11.3* The quality is excellent. Never been disappointed. ## Most critical reviews (10 lowest-rated) ### 1/5 — simply doesn’t work *2026-06-24, version 12.17.0* lads i’m just tryna buy some pants, can’t even apple pay, credit card won’t be looked at, won’t save my address, empties my cart when YOUR software fails, need some proper debugging just hire me so i can fix it and buy the pants and quit after. made a new account to just buy the pants and same issues. u guys got some work to do. maybe throw proper error codes too idk just a thought. errors are not one offs they are supposed to be valuable reasons for things not working. lock in and get a better software team bro and send me my pants i’ve tried for like 30 min. L ### 1/5 — Unable to place orders *2026-06-22, version 12.17.0* The cart is full of API errors, I cannot save any credit cards or addresses to my account and also cannot place orders either using Apple Pay or with a credit card. Fix the bugs please ### 1/5 — The website sucks but the app sucks much more *2026-06-10, version 12.16.1* This app sucks, very clunky. The favourite button doesn’t work, there’s a lag with it, and it still doesn’t favourite. Apple Pay doesn’t work either, when you click on Apple Pay it’s just stuck on loading, pretty sure it doesn’t work. I like the ability to view all on the app but once you click into an item and go back to previous page, it takes you back to the very top, it doesn’t bring you to where you last left off at, I did one order and deleted the app. ### 1/5 — Bad app *2026-06-07, version 12.16.0* It’s so bugged out can’t even do nothing on it ### 1/5 — Never again *2026-05-27, version 12.15.1* Quality went not just down after the company was sold, it crashed. Products not waterproof anymore, sizing off. Can not recommend one of my favourite brands anymore, vey sad to say ### 1/5 — Apple Pay check out doesn’t work *2026-05-23, version 12.15.1* Apple Pay check out doesn’t work ### 1/5 — App needs fixing *2026-05-11, version 12.15.1* The app used to work seamlessly with only minor glitches, but recently it has become very frustrating to use. Whenever you click on a product, the screen grays out and the product details become inaccessible. This forces users to switch to the website, where favorites saved in the app aren’t even available. It’s disappointing, frustrating and honestly makes it easier to shop with a different brand instead. ### 1/5 — Item sold out *2026-02-26, version 12.11.3* So annoyed was trying to buy an item website wouldn’t let me check out so had to download app then app wouldn’t recognize my postal code then jacket sold out on me. ### 1/5 — Can’t buy online *2026-02-25, version 12.11.3* App doesn’t work can’t buy online with Apple Pay or your credit card. Went to Amazon I found a different brand. ### 1/5 — Not honoring discount *2026-02-25, version 12.11.3* Company does not honor 10% for new customers (text message). Bad! ## Most praised reviews (10 highest-rated) ### 5/5 — Blaqenese AF *2026-08-23, version 12.20.0* North Face in yo Face! Don’t make me catch a case!!! ### 5/5 — AMAZING *2026-08-20, version 12.20.0* very easy to navigate. quick checkout. ### 5/5 — Hard to NOT buy TNF *2026-08-07, version 12.19.0* I own about 50 pieces of TNF gear. It’s not often I have a warranty claim, but when I do, TNF takes care of me. I’ll continue to reward that loyalty with loyalty. Thank you!!! ### 5/5 — Backpack *2026-08-05, version 12.19.0* We love north face backpacks ### 5/5 — Easy to use *2026-08-04, version 12.19.0* I love this cute sandal and it’s my second buy ### 5/5 — All times favorite *2026-07-28, version 12.18.1* I love the quality ### 5/5 — TNF App *2026-07-26, version 12.18.1* Very easy to navigate ### 5/5 — Great quality & Style *2026-07-24, version 12.18.1* Every North Face product I’ve ever purchased has turned out to be high quality and durable. It is great stuff!! ### 5/5 — Amazing *2026-06-10, version 12.16.1* All products you will buy from north face you are getting your moneys worth and then some they know how to make you comfortable for a reasonable price ### 5/5 — Love North Face *2026-05-24, version 12.15.1* Very good --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*