# The Original Play Phone — user reviews > 77 indexed App Store user reviews of The Original Play Phone by BFTV, LLC, rated 3.40/5 from 96 ratings. - Source: https://appshunter.io/ios/app/the-original-play-phone/id741575971/reviews - App overview in markdown: https://appshunter.io/ios/app/the-original-play-phone/id741575971.md - Rating breakdown: 5★ 41 · 4★ 10 · 3★ 15 · 2★ 8 · 1★ 22 ## What do users think of The Original Play Phone? Overall sentiment: mixed **Pros** - 👍 Entertaining for toddlers - 👍 Kids love characters - 👍 Good for occupying children - 👍 Works offline - 👍 Simplistic and colorful - 👍 Teaches numbers and letters - 👍 Face-time feature is great - 👍 Free app **Cons** - 🐛 No sound issues - 🐛 Ads are disruptive - 🐛 App crashes frequently - 🐛 Not compatible with older iOS - 🐛 Home button access issues - 🐛 App freezes or won't open - 🐛 Sensitive scrolling - 🐛 Inconsistent character voices **Commonly reported bugs** - No sound - App crashes - App freezes - App won't open - Ads pop up too frequently - Home button exits app - Scrolling too sensitive - Speed dial/favorites not working - Inconsistent character voices - App not working on older iOS versions - Video not playing after update - Downloaded icon cannot be deleted **Most requested features** - Add missing characters (Eve, GooGoo, Sammy, Tillie Meryan, Larry Adams, Bonnie & Clyde) - Add Spanish language option - Fix sound issues - Improve scrolling sensitivity - Add more characters - Fix app crashing on iPad - Fix app not opening - Fix speed dial/favorites not working ## Newest reviews (15 of 77) ### 4/5 — It seems like WhatsApp is getting touched *2026-01-04, version 2.9.2* Larry The Scarlet Macaw is just floating around the screen like when your pet floats above the air in Scribble Scrubbie Pets ### 3/5 — Can you make real call please thank you so much 😊📞☎️📱🔑 *2025-06-12, version 2.9.2* 🇺🇸🇺🇸 ### 3/5 — No Sound?!?!? *2023-10-28, version 2.9.2* There is no sound in this app, it has disappeared :( but why is it muted?!?!? ### 3/5 — No sound *2020-06-12, version 2.9.2* Great app but sound disappeared ### 3/5 — Sound has disappeared :( *2020-06-01, version 2.9.2* I’ve had this app on my iPhone for a couple of years, first for my now 5 year-old and now for my 18 month-old. But the sound has stopped working. I have the app on my iPhone X, my old iPhone 6, and an iPad. The sound has stopped on all the devices. This was/is my daughters favorite app. I can see reviews from over a year ago that this has been an ongoing problem, and the developer responding that they were working on an update. Well, there hasn’t been an update in almost 2 years. Please develop an update to fix the sound! My daughter misses calling all her friends from the baby channel. ### 4/5 — Googoo? *2020-04-10, version 2.9.2* My daughter is obsessed with Googoo but can’t call him on her play phone ... because he’s not available! (Hes not a character on here please add him !) ### 2/5 — No sound *2019-02-24, version 2.9.2* My baby loved it until he couldn’t hear the characters! Really needs to be fixed ### 2/5 — No sound *2018-09-07, version 2.9.2* I’ve downloaded three time and still no sound. Disappointed, I was looking forward to sharing this with my little one. ### 3/5 — Great, However.. *2018-05-30, version 2.9.2* My daughter loves this app, it’s a beautiful mind jogging distraction for my already smart toddler. She can call all her favorite friends, learn her numbers and letters and what not. But there’s only one thing that bothers me... Where the hell is GooGoo??? We watch baby first all the time and they always bring up how GooGoo is now available on their app. LIES! I want my money back! (It was free stupid.) ### 4/5 — Language in Spanish *2018-01-29, version 2.9.2* I will like to know if this game came in Spanish and how I can download it, please my baby love this app but i will like he learn in Spanish too. ### 3/5 — BAD INFLUENCE??!???!?? *2017-12-15, version 2.9.1* This app functions beautifully. My toddler loves it. HOWEVER!!! ,there is an interaction with our dear ENEMY Sammy the Squirrel. This fluffy demon says “Look! I throw my acorn up in the air like a ball! Can you do that?” Then proceeds to throw his acorn like a mad man!!!1!! Now. I ask you fellow parents. What is your small child left to throw but your phone!!! It is likely the only item in their hands!!!! Now i have an angry little boy who’s mind has been polluted by a squirrely heathen. He will not stop throwing the phone!! He threw it at me!! At his grammy!! AT THE CAT!!! What is a mother left to do??????!!? (This review is mostly a joke however my son seriously is throwing my phone a lot and i feel that perhaps our dear Sammy is the culprit.) ### 3/5 — No sound *2017-12-13, version 2.9.1* The sound don’t work ### 2/5 — No Sound *2017-11-22, version 2.9.1* It looks great, but there is no sound unless I plug in headphones. ### 4/5 — Love it *2017-08-21, version 2.9.1* Works great, but your phone ringer must be turned on for there to be any sound ### 4/5 — No sound after iOS 10.3.3 *2017-08-12, version 2.9.1* This really is a great app and my daughter loves it. However, after updating my phone to iOS 10.3.3, the sound no longer works. BabyFirst, please fix it. ## Most critical reviews (10 lowest-rated) ### 1/5 — Eve?????? *2024-05-13, version 2.9.2* I found Sammy and Don’t have Eve. Please add him. ### 1/5 — Talking to Sammy *2020-07-09, version 2.9.2* Trying to talk to Sammy Squirrel then Tillie Meryan and then Larry Adams, IT DOESN'T WORK!!!!!!!! NO BONNIE & CLYDE! NO NOTHING! GRRRRRRRRR! ### 1/5 — Wish the sound worked!!! *2020-02-09, version 2.9.2* We loved the app and all the characters until the sound stopped working as other users have stated. I’ve tried uninstalling, rebooting, and fluctuating the volume from the lowest to highest setting to no avail. It does work fine on my iPhone 8 Plus, but is really needed for my toddlers personal iPad which is on IOS 10.3.3. I would definitely give this app 5 stars otherwise. I have the same problem with the second version of the app as well 😔. ### 1/5 — Baby first *2018-11-29, version 2.9.2* I get no sound on the app. I have downloaded and deleted it twice trying get sound to work. I have I phone 7 and EVERY APP on baby first network has been a problem. None has worked on mine or my wife’s phone. NONE. SHE HAS I PHONE 10. ### 1/5 — No Sound Big Mistake! *2018-10-18, version 2.9.2* Downloaded twice’ Thought maybe I did something wrong’ Nope’ Your wasting time on tv advertising’ Not working’ Better luck next time’ hopefully I’m placing 1 star to attract attention, But it ain’t worth it ### 1/5 — No audio *2018-07-01, version 2.9.2* It’s ok - but it has no audio. ### 1/5 — Bad advertising *2018-04-04, version 2.9.2* No goo goo ### 1/5 — No Goo Goo *2018-01-27, version 2.9.2* Only reason I downloaded this is because my daughter loves Goo Goo. The commercial shows that character is on here and he isnt ### 1/5 — Dumb *2017-07-03, version 2.9.1* This game doesnt have sound ### 1/5 — Fail *2017-03-18, version 2.9.1* Looks like it could be a fun app for my grandson however there is no sound. ## Most praised reviews (10 highest-rated) ### 5/5 — My played date: 04/3/24 *2024-06-30, version 2.9.2* So yeah ### 5/5 — really *2021-11-21, version 2.9.2* finding someone ### 5/5 — Works great…sound works…possible sound fix? *2021-11-04, version 2.9.2* So when I first downloaded it had no sound and my volume was all the way up (still no sound) then I realized my iPhone switch (top left side) was switched to silent mode. I switched it to sound and the sound came on and was adjustable by the volume then. Not sure if this is everyone’s sound issue or not but figured I’d share what helped me. Anyhow great app. If this isn’t your sound issue then disregard. Just trying to help. ### 5/5 — Book *2020-06-28, version 2.9.2* Cdndjdnd ### 5/5 — My baby loves this!!! *2019-08-24, version 2.9.2* Makes him smile so much!!!! I had to change my old phone and I was worried this app was changed or something because of actualizations but I am so hapoy still have the original games because he likes it sooo SOO MUCHH! Thank you guys! ### 5/5 — Gets the job done *2016-12-07, version 2.8.0* Use it for my 2 yr old boy and he enjoys seeing the characters he sees on the phone. The apps ring allows you to can crank up the volume to make sure they're still on the app. The scripts from the characters are well varied, and it's awesome that it can be used even when no cellular data is around. ### 5/5 — HELP (I need a grammar correction) *2016-07-12, version 2.8.0* I absolutely adore this app & so does my 6 month old son... MY only problem is my son's name is Nicholas & the proper spelling of his name, pluralized is Nicholas', NOT (the way it shows up at the top of the app on my phone) Nicholas's... If u guys could PLEASE help me with fixing this issue it will be greatly appreciated, I don't want my son to start to see his name in properly spelled... Thank you in advance & other than that 1 small issue this app is genius & A LOT more free stuff than I had expected!!! ### 5/5 — Life saver!!!!! *2016-01-17, version 2.7.2* This is great for planes and times of tantrums! I just put this app on for them and let them do whatever they want. Makes calls texts and so much more. We wouldn't be able to live without it! ### 5/5 — Good app *2016-01-11, version 2.7.2* Good app for kids 2 and up easy to use ### 5/5 — Fun *2015-09-10, version 2.7.2* My three and one year olds love this app they laugh every time they get to call an animal --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*