# The Palmetto App — Monitor Your Home’s Energy

> Home energy monitoring, solar tracking, and rewards for smart usage. (iPhone/iPad app by Palmetto Solar, LLC.)

- Source: https://appshunter.io/ios/app/the-palmetto-app/id1198633065 (this page in markdown: same URL + `.md`)
- Developer: [Palmetto Solar, LLC](https://appshunter.io/developer/1198633064)
- Category: Lifestyle, Utilities
- Price: Free
- Rating: 4.30/5 from 1,426 App Store ratings · 64 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.6 · 100 MB
- Languages: American English
- Released: 2017-02-07
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/the-palmetto-app/id1198633065/reviews.md

## What is The Palmetto App?

Take control of your energy with the Palmetto app. Monitor your solar system, track home energy usage, connect with expert support, and maximize your savings — all in one place. Whether you're a solar customer or just starting your clean energy journey, Palmetto makes it easy to understand and optimize your home's energy performance.

Key Features

REWARDS FOR SMARTER ENERGY USAGE
Now you can turn your everyday energy use into points you can redeem for discounts on home upgrades.
- Track your energy usage between bills
- Earn points for saving energy
- Redeem points for upgrades, from heat pumps to smart plugs and more
It’s not a game, but it sure feels like one.
Think of it as a personal energy coach for your home, always on, always on your side. Simple. Helpful. Rewarding the good choices you’re already making.

ENERGY INSIGHTS & DASHBOARD
Track your energy usage and solar production in real time. View daily, weekly, and monthly trends to ensure your system is running at peak efficiency.

PERSONALIZED SAVINGS TOOLS
Get recommendations tailored to your home that help you save even more, from system performance tips to smart energy upgrades.

WHOLE HOME ENERGY MANAGEMENT
See how your home uses energy beyond solar. Monitor consumption patterns and make data-driven decisions.

REFER & EARN
Love your solar setup? Invite friends to switch and earn cash rewards through the in-app referral program.

SUPPORT, WHENEVER YOU NEED IT
Reach Palmetto’s award-winning customer experience team with just one tap. Chat, email, or call directly from the app.

FAQs
Q: Who can use the Palmetto app?
 A: Anyone can download and explore the app. Existing customers get access to additional features like system monitoring and referral tracking.
Q: How do I get started?
A: Just download the app and sign up. Palmetto customers will receive a welcome email with tips and login details.
Q: What happened to the old Home app?
 A: This new version replaces it and offers improved features, performance, and support.

Clean energy, made simple.

Download the Palmetto app today and start powering your home with confidence.

## Key features

- Monitor solar system and home energy usage
- Earn rewards for saving energy
- Track energy usage trends
- Get personalized savings recommendations
- Refer friends for cash rewards
- Direct access to customer support

## What do users think of The Palmetto App?

Overall sentiment: negative

**Pros**

- 👍 Surprisingly useful app
- 👍 Weekly insights are helpful

**Cons**

- 🐛 Notifications do not work
- 🐛 App is lacking in many ways
- 🐛 App doesn't provide clear information
- 🐛 App doesn't stay logged in
- 🐛 App data is outdated or inaccurate
- 🐛 App has many glitches and bugs
- 🚫 Poor customer service and support
- 💰 Expensive and not cost-effective

**Commonly reported bugs**

- App doesn't display any solar production data
- App crashes or stops working
- App has outdated or incorrect information

**Most requested features**

- Add real-time energy consumption data
- Improve data visualization and analytics
- Implement reliable notification system
- Allow users to stay logged in

## Recent user reviews (10 of 64)

All indexed reviews: https://appshunter.io/ios/app/the-palmetto-app/id1198633065/reviews.md

### 1/5 — Account

*2026-08-02*

This app is the most annoying app ever. Does not work most of the time. Hard to figure out solar usage.  Cannot find my billing statements. Want to change my payment method cannot even figure that out!  Took over lease from existing home ownership worse experience ever trying to do that setup as well!! Only thing good so far is my electric bill has been very reasonable.

### 1/5 — Bad app

*2026-06-19, version 5.128.0*

Does not work properly

### 1/5 — Fix

*2026-06-08, version 5.126.0*

Since the update about a week or so ago, my app has not worked fix it

### 1/5 — Not good

*2026-06-05, version 5.126.0*

The app is never a “current usage” view and there isn’t anywhere to see what your max usage is. Worthless.

### 1/5 — Terrible

*2026-06-04, version 5.126.0*

This app and palmettos servers are utter garbage. Constantly having connectivity issues. Don’t display accurate solar production. Constantly need to uninstall and reinstall app and even then it only works half the time.

### 2/5 — The App Is Slow And Unoptimized

*2026-05-28*

This is the first time in a while I’ve ever seen an app drop in frame rate even with an 120hz screen. Plus, I’m using an iPhone 17 Pro Max. Progress on my solar panels hasn’t been updated since it’s up and running for 2 days now. Another solar app I use showed my progress instantly. No excuse.

### 1/5 — Not reliable

*2026-05-27, version 5.118.0*

For the past two weeks the data has lagged one day behind the current date. On occasions the entire dataset is blank. This past week the battery data is unavailable at times.

### 2/5 — App problems

*2026-05-24*

I have had an alert for over 3 months. I have restarted the system many times. Now, the App does not show the daily generation. For some reason it displays yesterday’s generations. The app is becoming useless.

### 2/5 — When it works, it’s great. But.

*2026-05-21, version 5.118.0*

Never updates. Literally have to delete the app and add again/log in anew for it to update. Their customer service bots are generally ineffectual. Not a fan.

### 5/5 — Great app

*2026-04-14, version 5.109.0*

A good looking app that helps me track my homes energy. I also like the daily quizzes!

## Frequently asked questions about The Palmetto App

### Who can use the Palmetto app?

Anyone can download and explore the app. Existing customers gain access to additional features, including detailed system monitoring and referral tracking. The app is designed for homeowners looking to manage their energy consumption and solar production.

### How do I get started with the Palmetto app?

Getting started is simple: just download the app and sign up. If you are a Palmetto customer, you will receive a welcome email containing helpful tips and your login details to access all features.

### What are the benefits of using the Palmetto app?

The app allows you to monitor your solar system and home energy usage in real-time, track trends, and receive personalized recommendations to save money. You can also earn rewards for smart energy choices and access customer support easily.

### Can I track my solar production with this app?

Yes, the app provides an energy insights dashboard where you can track your solar production in real-time. You can view daily, weekly, and monthly trends to ensure your system is operating at peak efficiency.

### What happened to the old Home app?

This new version of the Palmetto app replaces the old Home app. It offers significantly improved features, enhanced performance, and better overall support for managing your home's energy.

## Version history (last 5 releases)

### 5.154.0 — 2026-08-25

- Performance improvements

### 5.147.0 — 2026-08-09

Migrated Native App Platform providers to facilitate deployments

### 5.137.0 — 2026-07-09

- Payments— added a streamlined one-time payment flow.
- Performance improvements and bug fixes— account page redesign, achievements polish, Spanish-language fixes, smoother in-app link handling, and various stability improvements.
- Energy Reading Chart— Improved date controls including new custom and lifetime range views

### 5.128.0 — 2026-06-16

- Performance improvements and bug fixes

### 5.126.0 — 2026-06-03

- Performance improvements and bug fixes

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*