# The Park City App — user reviews > 47 indexed App Store user reviews of The Park City App by Zachary Bretz, rated 4.70/5 from 95 ratings. - Source: https://appshunter.io/ios/app/the-park-city-app/id1637586494/reviews - App overview in markdown: https://appshunter.io/ios/app/the-park-city-app/id1637586494.md - Rating breakdown: 5★ 88 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 6 ## What do users think of The Park City App? Overall sentiment: positive **Pros** - 👍 Easy to use app - 🚗 Reliable and punctual drivers - ✨ Professional and friendly staff - 💰 Good value for money - 🚗 Comfortable and high-quality vehicles - ✈️ Convenient airport transportation - 💬 Good driver communication - ✅ Safe and cautious driving - 💡 Local business support - 💯 Exceeds expectations - 🗣️ Pleasant conversation with drivers - 🤝 Helpful drivers - 👍 Seamless booking process - ✅ Accommodating to flight changes - 📍 Convenient drop-off suggestions - 📱 In-app messaging/calling - 🌟 Passionate entrepreneur - 💯 Highly recommended - 👍 Great shuttle service - ✅ Prompt pickups - 👍 Affordable pricing - 💯 Reliable service - 👍 Great for locals - 👍 Trustworthy transportation - 👍 On-time service - 👍 Knowledgeable drivers - 👍 Safe driving in all weather - 👍 Convenient for town travel - 👍 Great for early morning rides - 👍 Peace of mind for airport trips - 👍 Local drivers for local riders - 👍 Smiling familiar faces - 👍 Supports local businesses - 👍 Growing service - 👍 Responsive owner/driver - 👍 Clean and well-maintained cars - 👍 Solves local transportation problems - 👍 Exciting future vision - 👍 Great for challenging locations (e.g., Hideout) - 👍 Responsive via chat - 👍 Finds houses easily - 👍 Fun to talk to drivers - 👍 More reasonable pricing - 👍 On-time rides - 👍 Easy to book - 👍 Knowledgeable about the area - 👍 Accommodated early landing - 👍 Efficient airport drop-off - 👍 Driver location updates - 👍 No personal number disclosure needed - 👍 Solves airport pickup unreliability - 👍 Cheaper than hotels/Uber/Lyft - 👍 Reliable compared to Uber/Lyft - 👍 Future of Park City transportation - 👍 High-quality service - 👍 Ride share options - 👍 Local needs addressed - 👍 Quick and reliable - 👍 Prompt arrival - 👍 Friendly drivers - 👍 Simple to use app - 👍 One-stop shop for Park City - 👍 Great for late-night arrivals - 👍 No problems with airport pickup - 👍 Great in snowstorms - 👍 Winter tires available - 👍 No need to rent a car - 👍 No need for Uber/Lyft - 👍 Great for ski trips - 👍 Can book ski lessons - 👍 Solves transportation problems - 👍 Reliable in all weather - 👍 Great for last-minute needs - 👍 Polite and pleasant drivers - 👍 Super reliable - 👍 Reasonably priced **Cons** - 🐛 Cannot make an account - 🐛 No way to submit account info - 🐛 No rides available message - 🐛 Cannot input pickup/drop-off locations - 🐛 App update loop - 🐛 No one wants this service - 🐛 Uber is faster - 🐛 More Uber drivers available **Commonly reported bugs** - Cannot create an account - Cannot submit account information - App shows 'no rides available' - Unable to input destination - App update redirects to app store - Login/account creation issues **Most requested features** - Ability to create an account - Functionality to input pickup and drop-off locations - Fix app update loop ## Newest reviews (18 of 47) ### 5/5 — Airport transportation *2025-02-02, version 6.5.0* Great option to get to SLC airport ! Affordable and reliable. Our driver Debbie was awesome . ### 5/5 — Great service *2025-02-02, version 6.5.0* Zach at The Park City App did a fantastic job helping us get to and from Park City on our ski trip. Would for sure use this service again! ### 5/5 — Reliable, well-priced services *2025-01-25* We’ve been using the Park City app since it first became available and honestly, five stars isn’t enough. We’ve scheduled middle-of-the-night pickups as well as pickup requests with less than an hour of lead time. The service is super-reliable and reasonably priced, and the drivers are always polite and pleasant. Can’t say enough good things about Zach (the owner) and his drivers! ### 5/5 — Great local service *2025-01-22, version 6.5.0* We took several rides using the Park City app during our recent stay. All interactions with the app and drivers were excellent - highly recommended!! ### 5/5 — Great, useful app *2025-01-22* Zach and the Park City app team have done a fantastic job organizing rides for affordable prices, and the drivers get paid a large percentage of the fare paid. My group was lucky to get Zach as our driver on the way from Park City to SLC airport and got to hear all of the work and passion that Zach has for Park City. He is solving some of the problems unique to Park City, and it was exciting to hear about the future vision for the app. We are waiting to see what the app offers next. ### 5/5 — Great service! *2025-01-16, version 6.5.0* Great interaction and service with Zach! Very easy to use app and very reliable service for Wasatch County. ### 5/5 — Support local businesses! *2025-01-11* I was looking for a ride from SLC airport to my hotel in Park City and was originally looking at using Lyft, but saw folks online recommending the Park City app. I scheduled my pickup from the airport ahead of time and everything was very straightforward! I had to change my drop off location as my friends rebooked at a different hotel, so I contacted Zach and he was immensely helpful with making that update. My driver assignment ended being swapped with someone else due to a scheduling conflict, but communication was great and there were zero issues. My driver Temi was very friendly and professional, it was a great ride! Also good to know you’re directly supporting a local business. Highly recommend! ### 5/5 — Excellent locally owned service app *2025-01-10, version 6.5.0* This is a great addition to Park City- offering trustworthy, reasonably priced transportation services by locals. ### 5/5 — Great service *2025-01-06, version 6.5.0* Friendly and timely transportation and easy-to-use app. ### 5/5 — Local transportation made simple *2025-01-03* This is by far the easiest and most straightforward way to get to Park City without renting a car. Easy to book, amazing drivers that are not late and with great amenities+ winter tyres if needed. Would definitely use them again and not think about renting or using an uber/lyft when we visit again park city ### 5/5 — Great app, great service *2024-12-23, version 6.5.0* Highly recommend this app if you live or are coming to visit Park City, Utah. Zach and the team are great! ### 5/5 — Exciting new app for locals and visitors *2024-12-19, version 6.5.0* I love how easily I can navigate the app. It is an awesome one stop shop for everything I’d need to know in PC. Looking forward to seeing how it grows! ### 5/5 — The future of Park City! *2024-11-22* The Park City app is going to change the game for locals and Park City visitors alike! The high quality service and ride share options are only the beginning! As a local business owner, I look forward to using The Park City app for all of my local needs! Emergenskis - Mobile Ski Tuning has enjoyed working with Zach and the app as we each continue to grow and offer world class service to our customers! ### 5/5 — Quick and reliable service *2024-11-08* Caught by surprise when I found out I had to leave my car at the repair shop. Used the Park City App for the first time and Zach, the owner and driver, showed up promptly and got me home more quickly than if I’d bothered a friend to pick me up. So good to know I now have the Park City App as an option. ### 5/5 — Reliable, friendly service *2024-11-07* What a great option for rides around Salt Lake & Park City. Zach was affordable, reliable and friendly. His car was really clean and well maintained. I’m so glad we have this option now since I find Uber to be expensive and not very reliable. ### 5/5 — Reliable & affordable *2024-11-06, version 6.4.0* I use the Park City app whenever I’m in town - simple, on time, great drivers ### 5/5 — Switching from Uber to PC App!! *2024-11-03* The ride service from Park City App is terrific! As an Uber user, I have been left without a ride in Park City too many times (including early morning rides to the airport). No more. The PC App service is reliable and on-time. Plus, the drivers are courteous — and communicative (I am not worrying whether the driver will show up). Thanks Zach for the piece of mind with my trips to/from the airport. ### 5/5 — PC Stays Local *2024-11-02, version 6.4.0* What a winning concept: PC Drivers for PC Riders!!! Lower fuel consumption meets smiling familiar faces! Thank you guys. Keep it growing! ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible App *2025-10-15, version 6.8.0* Can’t make an account. Download the app. Put in your name and number and then there is no way to submit the information. ### 1/5 — No Luck Getting Ride *2025-03-26, version 6.5.0* Heard you could get transportation through this app, so downloaded it and tried to get a ride. All I got was a message no rides available. Couldn’t put in where I wanted pickup or where I was going. And it said this was a new feature… pretty bad. ### 1/5 — Can’t Access App *2024-10-12, version 6.2.2* When clicking on the app it says there are updates. When you click on the update button it sends you back to the app description in the Apple App Store. ### 1/5 — Pointless *2024-08-15, version 6.0.1* There’s enough private drivers, shuttles Ubers and Lifts for this tiny tow of 8k people … no one wants this ### 1/5 — I didn't like it *2023-08-17, version 4.0.4* It's not a big deal, the uber is faster and more drivers ### 5/5 — Exceptional!! *2026-02-23* Zach is such a superior manager who has created this unique app. His driver, Martin, was exceptionally great communicating the pick up details and was right at the arrivals area outside baggage claim precisely on time. His immaculate, beautiful Audi far exceeded my expectations. His conversation was charming and made the drive a pleasure. I was going to take my bags in, but he jumped right on them and brought them in. Most definitely would use this app service again … AND definitely tell a zillion people!! ### 5/5 — A great service and a good value. *2026-02-19* My son and I went to Park City this past week for a ski vacation and used the Park City App for the first time. I would give Zach and his team six stars if I could. The app is easy to use, and the company’s staff is friendly, professional, and extremely helpful. As the older (Boomer) adult in our group of two I am one who always stresses over making airport connections (especially with snow in the forecast!) but we had nothing to worry about. Mohammed (SLC to PC driver) was funny, knowledgeable, professional, and extremely helpful. Zach (PC to SLC driver and founder of the company) got us to the airport in plenty of time despite the snow coming down at a good clip during out trip back to SLC. Zach is a passionate entrepreneur who provides a high quality, reliable service and provides his customers with a really good value. I highly recommend the Park City App for your SLC-PC transportation needs. ### 5/5 — Airport to Park City - Best Option - Even During a Winter Storm Warning *2026-02-19* I decided to cancel my planned uber ride after reading some Reddit threads about this app. I booked with this app due to a major winter storm 1-2 feet of snow coming to the area the day we arrived. I was thinking it was a better option than Uber and I was thankfully right. The service was amazing and driving was even better during a snowstorm. Long drive but very safe and cautious. Excellent Ford Expedition Max in new condition. Will be using this service anytime I’m in Park City. ### 5/5 — Above and beyond *2026-01-27, version 6.9.0* Excellent service with a smile. ### 5/5 — First time, but not the last time! *2025-11-01* We had a great first experience using the Park City app, traveling to and from the Salt Lake City airport. The drivers were prompt, courteous, and intent on making our ride pleasurable. It is great having a convenient service here in PC, with reliable drivers and comfortable vehicles. Looking forward to using this convenient service in the future for our family and our ourselves. Thanks Zach! ## Most praised reviews (5 highest-rated) ### 5/5 — Very reliable service *2025-08-11* I was going to use Uber for our trip, but I kept reading about how unreliable it can be to get picked up from the airport. I noticed on various platforms people recommended the Park City App! Our driver was able to accommodate for our early landing flight. We also were efficiently taken back to the airport and dropped off at the most convenient location, per the drivers suggestion. We were matched with a driver a week in advance and kept updated about our drivers location before being picked up. You are able to message/call your driver through the app without disclosing your personal phone number. This service is safe, reliable, and great! ### 5/5 — THE way to go between SLC and PC *2025-03-23, version 6.5.0* A great way to get affordable rides between SLC and PC from nice people ### 5/5 — Great shuttle service *2025-03-18* I used the app to schedule a shuttle from SLC airport to Park City and a return during spring break 2025. Drivers had good communication and comfortable ride both ways. Showed up on time. Cost about $80 for a family with luggage each way. Cheaper and more reliable than Uber. Much cheaper than reserving a shuttle through hotels. Would definitely use again. ### 5/5 — Great service *2025-02-06* I recently used this app for travel from Salt Lake airport toPark City. It was seamless and reasonably priced. The future of this company is promising as they continue to grow and provide more reliable transportation service compared to companies like Uber and Lyft. ### 5/5 — Fantastic service *2025-02-02* We are locals and use this service often. Always on time and professional. Great for airport pickups also --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-20.*