# The Perfume Shop – TPS App — user reviews > 78 indexed App Store user reviews of The Perfume Shop by The Perfume Shop, rated 4.80/5 from 22,932 ratings. - Source: https://appshunter.io/ios/app/the-perfume-shop-tps-app/id1202206665/reviews - App overview in markdown: https://appshunter.io/ios/app/the-perfume-shop-tps-app/id1202206665.md - Rating breakdown: 5★ 20,528 · 4★ 1,488 · 3★ 431 · 2★ 133 · 1★ 352 ## Newest reviews (16 of 78) ### 5/5 — Best shop *2026-06-04, version 4.34.0* I love TPS ### 5/5 — Muitine *2026-06-02, version 4.34.0* Fantastic price ### 5/5 — Andrea *2026-05-23, version 4.34.0* I’ve always bought from here and had delivery’s as well, excellent customer service, always helpful and friendly. Excellent delivery service. I Wouldn’t buy from anywhere else. I’ve been getting my perfume here for a number of years now. Excellent products and staff🙂🌟 ### 5/5 — Excellent *2026-05-22, version 4.34.0* I bought Hugo boss citrus so good smell so nice and long lasting specially in summer highly recommended ### 5/5 — Marc and Jacobs are lovely *2026-05-20, version 4.34.0* All the Staffs are nice ### 5/5 — Best prices always *2026-05-10, version 4.34.0* Love the perfumes and the range❤️ ### 5/5 — Fantastic *2026-05-09, version 4.34.0* Good prices & good deals ### 5/5 — Mr Billy *2026-04-28, version 4.33.0* The best no doubt ### 2/5 — Pretty poor app! *2026-04-04, version 4.32.0* I find it hard to understand my perks and vouchers. The VIP gives you free shopping, but then i get charged? ### 5/5 — Great experience *2026-03-26, version 4.32.0* Always rely on receiving products in good time and condition. Love the free gifts and rewards too. Always recommend the perfume shop to family and friends. ### 5/5 — You know you’re getting the real thing. *2026-03-26, version 4.32.0* I buy from perfume shop to avoid fakes. You know you’re getting the real thing. ### 5/5 — Absolutely stunning 🙂 *2026-03-21, version 4.32.0* Stunning ### 5/5 — Online *2026-03-03, version 4.31.0* Love the app however this time I was unable to use my Blue light card which would have given me 15% discounts wasn’t happy at all. This is the first time this has happened ### 5/5 — Perfume *2026-02-19, version 4.31.0* Great products love this shop. Fast delivery . ### 4/5 — Yo *2026-02-18, version 4.31.0* Good prices better than 99% ### 5/5 — Fast *2026-02-13, version 4.31.0* Good and efficient ## Most critical reviews (10 lowest-rated) ### 1/5 — No delivery day option *2026-06-22, version 4.35.0* Doesn’t allow for change delivery options ### 1/5 — Perfume . *2026-06-17, version 4.35.0* Ordered twice now and both times come up with a problem saying cannot deliver return to sender ??? I now have to go pick up which is very awkward and a right n pain ! Won’t be bothering with these again waste of time ! ### 1/5 — Useless *2026-03-13, version 4.31.0* Nightmare to add rewards card had to end up getting a new one. Wouldn’t accept payment, had to use klarna and won’t answer the phone either. ### 1/5 — Bad online service *2026-02-17, version 4.31.0* I ordered two sets and asked for them to be gift wrapped. This was an utter waste of money as the box that it came in was ripped at the corners and the bag they gave to put the other box in was folded and really not presentable as a gift bag. I have written and complained and not even had an acknowledgment. Needless to say to say I won’t use tps again in a hurry. Don’t waste money on gift wrapping. ### 1/5 — Unable to change delivery address *2026-02-11, version 4.31.0* App has no ability to cancel, change and order going to wrong address. Live chat always shows busy. Phone line from app hangs up immediately stating no available agents despite numerous calls. Support email no response. Horrible experience. ### 1/5 — Shuaib *2025-12-08, version 4.30.1* I have still not received my order and when i asked customer service agent for update they advised to go to police station and report what nonsense is this and where is my order . ### 1/5 — Unable to buy anything ! *2025-12-03, version 4.30.1* This app used to work great. last purchase July. Now it’s not allowing me to buy anything online. Keeps telling me that the site owner has denied access ! ### 1/5 — RRP IS A LIE *2025-11-27, version 4.30.1* The RRP was never as high as you are making out. It is false advertising and you can get into serious trouble for these deceptive practices. The Black Friday offers are the same price as the items have always been. In fact the ‘offers’ are actually higher than you could buy them for in the past. There’s no deals here. Just a bunch of false claims. AVOID! ### 1/5 — My perfume is broken *2025-11-05, version 4.29.0* My perfume is broken, what do I do ### 1/5 — Poor *2025-10-22, version 4.29.0* Poor ## Most praised reviews (10 highest-rated) ### 5/5 — Review of men’s aftershave *2026-08-18, version 4.38.1* My husband loves the aftershaves I got him from Blackpool purfume shop ### 5/5 — Awesome *2026-08-07, version 4.38.1* Excellent ### 5/5 — Back again *2026-08-06, version 4.38.1* Excellent every time ### 5/5 — Excellent service *2026-07-27, version 4.38.0* I attended the perfume shop in York town centre and the staff at this store was amazing and extremely helpful and efficient . I attended the store on Saturday 25 July and I was purchasing some ladies perfume for my 60th birthday. The staff member was a credit to the company . ### 5/5 — Very good app *2026-07-15, version 4.38.0* Always good delivery (free jpg tps) ### 5/5 — Good *2026-07-09, version 4.37.0* Very good service, boss at its absolute best. Woody and sophisticated ### 5/5 — HHS *2026-06-28, version 4.36.0* Very good ### 5/5 — Mr Bill *2026-06-22, version 4.35.0* Class fragrances you can’t go wrong ### 5/5 — Amazing service *2026-06-21, version 4.35.0* Lovely ### 5/5 — Gisha Teji *2026-06-17, version 4.35.0* Super awesome perfumes ❤️loving it.. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*