# The Pilates Class — user reviews

> 357 indexed App Store user reviews of The Pilates Class by The Pilates Class Online, LLC, rated 4.80/5 from 507 ratings.

- Source: https://appshunter.io/ios/app/the-pilates-class/id1530081615/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-pilates-class/id1530081615.md
- Rating breakdown: 5★ 464 · 4★ 21 · 3★ 6 · 2★ 4 · 1★ 12

## What do users think of The Pilates Class?

Overall sentiment: positive

**Pros**

- 👍 Variety of instructors and difficulty levels
- 👍 Challenging yet effective workouts
- 👍 Calming and motivating instructor
- 👍 Convenient at-home workouts
- 👍 Positive impact on mental health
- 👍 Helpful for pregnancy and postpartum
- 👍 Affordable subscription
- 👍 Excellent for beginners and advanced users
- 👍 Noticeable body transformation
- 👍 Soothing and grounding experience
- 👍 Consistent and motivating routine

**Cons**

- 🐛 App issues (crashes, inability to rotate, casting problems)
- 🐛 Inconsistent or missing customer support
- 🐛 Automatic renewal and refund issues
- 🔋 No music integration

**Commonly reported bugs**

- App crashes or freezes
- Inability to rotate or view in full screen on iPad
- Casting functionality not working

**Most requested features**

- Ability to view workout history
- Categorization by muscle groups or class types
- Apple TV app integration
- Improved user interface and navigation

## Newest reviews (20 of 357)

### 3/5 — TPC is my go to App right now!

*2026-04-09, version 17.5*

I can’t say enough good things about the TPC App 🤍 it is my go to App right now! 

After having a baby, getting back into movement felt overwhelming at first—but this app completely changed that for me. The workouts are gentle yet effective, helping me rebuild strength at my own pace while actually feeling good in my body again. It’s not about pressure or perfection—it’s about progress, confidence, and showing up for yourself.

What I love most is the sense of community. Seeing other women on similar journeys is so motivating and reassuring—it reminds me I’m not alone in this. Every session feels like a small win, and over time those wins really add up.

If you’re looking for something supportive, empowering, and genuinely enjoyable postpartum, this is it 💫

### 3/5 — Can we get this on the telly

*2026-02-28, version 17.5*

I love the classes but would really love if I could either download the app onto the tv or use chrome cast with it! Looking at my phone feels too small sometimes and I have to prop it up and move it around. But otherwise thank you for the great classes!

### 5/5 — I am obsessed!!

*2025-10-24, version 17.1*

I love these classes so much! They have helped me through my pregnancy, postpartum, and busy life as a mom! I’ve been doing these for years and truly feel so good after each class, there’s lots of modification and the classes is very in time so it’s really flexible to fit into my busy schedule!! I’ve noticed a difference in my body and I truly feel like I’m getting more tone and stronger every time I take a class, I cannot recommend this enough!!

### 4/5 — Отличное приложение

*2025-10-23*

Прекрасное приложение, удобное, разнообразные тренировки, занималась и не знала проблем, но резко перестали открываться занятия, просто белый экран, что делать не знаю, потому что оформлена подписка

### 5/5 — The best!

*2025-10-16, version 17.1*

The best online workout there is! Such an amazing, inclusive platform with knowledgeable instructors and the deepest burn possible.

### 5/5 — Life changing!!!!

*2025-10-15, version 17.1*

The best Pilates app! I love Jacqui and her classes and there is a ton of variety. Completely CHANGED MY LIFE!!!

### 5/5 — Просто вау!

*2025-10-15*

Это самое удобное приложение для занятий, которым я пользовалась! Более того, удобно заниматься даже если вы английский язык особо не знаете. 10/10 рекомендация 🤍.

### 5/5 — Love TPC

*2025-10-15, version 17.1*

I’ve been doing TPC for 5 years now and I love it so much! The workouts are amazing and the app is very user friendly.

### 5/5 — The best app ever!!!

*2025-10-15, version 17.1*

If you’re looking for a good at home workout app, this is it! I can go on and on about how much I adore this app and Jacqui! She is one of the most authentic, sweetest, and the most knowledgeable instructor/person that I’ve ever seen! It’s very noticeable that she’s very passionate and loves what she does and has created this supportive and loving community. The weekly schedules always are filled with classes that are exactly what I need. The best thing about this app is that you don’t really need any equipment, even in the classes that do use it Jacqui says that it’s optional and that you’ll still get a good workout in—and believe me you do!

### 5/5 — The ONLY Pilates Class

*2025-10-15, version 17.1*

I love the TPC app! It’s so easy to find exactly what my body is calling for—movement, a nourishing recipe, a mindful moment. it’s built out perfectly just like the workouts Jacqui crafts. I’ve been a TPC member for 5+ years and it truly is the only Pilates for me 🫶🏻

### 5/5 — A great, Well Rounded App

*2025-07-23, version 17.1*

It’s a lovely app. You get weekly schedules so you don’t have to think about what you’re doing each day, a lovely selection of recipes to choose from, meditation, sounds baths, etc. I lifted heavy at the gym and made the change as I felt my body much preferred low impact workouts like these. I’ve become calmer, more grounded and more energised.

### 5/5 — Best Pilates App ever!

*2025-07-15, version 17.1*

Love the classes and the easiness to do them anywhere! From home or vacation, it’s my consistency anywhere!

### 5/5 — The best!

*2025-07-09, version 17.1*

I loooove The Pilates Class, especially when I’m on the go. The workouts are challenging but pushes me and has helped my form so much! 10/10

### 5/5 — Best workout app

*2025-07-08, version 17.1*

Loooove Jacqui and crew! I always get the best workouts and look so toned thanks to The Pilates Class

### 5/5 — Best Pilates App

*2025-07-08, version 17.1*

TPC is my favorite Pilates app I use. It’s the only app I’ve been consistent with because I enjoy it so much. I love the weekly class schedule & and I also love going back to my favorite saved classes as well. Even if I only have 10min in my day, I can find an effective workout on the app. I love Jacqui’s energy and I love the results I get as well. 10/10 recommend this app!

### 5/5 — my experience with tpc

*2025-07-08, version 17.1*

I love how tpc is so beginner friendly, and there’s a class for everyone! you truly never get bored on this app. the energy is so friendly and supportive and the community is wonderful!

### 5/5 — Perfect for everybody!

*2025-07-07, version 17.1*

I’ve used the Pilates Class for the past 4ish years. It’s seen me through prenatal, and postpartum—at my heaviest and my lightest—and during a global pandemic. I’ve been able to strengthen my body and maintain my mental health through workouts from the app! I love that there are options for every goal and skill level. The challenges are a great way to build consistency and habit. And there’s always great recipes! Absolutely love TPC

### 5/5 — Love the workouts and instructors

*2025-07-04, version 17.1*

Love these simple but really effective workouts. The instructors have the best attitudes and I always finish the classes feeling my best. I also love how you can do the workouts anywhere.

### 5/5 — Best Pilates App

*2025-07-03, version 17.1*

Love TPC classes, there’s something for everyone and Jacqui is such an inspiring mentor.

### 5/5 — My favorite Pilates platform!

*2025-06-30, version 17.1*

I love TPC and having the classes on an app is soo helpful! I love it when I travel so I can do a class in a hotel room or in a park. The variety of classes is amazing!! The meditations are some of my favorites.

## Most critical reviews (10 lowest-rated)

### 1/5 — Wrongfully Charged

*2025-02-02, version 17.0*

I was charged for three months upfront when I was supposed to have a 7 day free trial. I have emailed twice and have yet to hear back.

### 1/5 — Not the best supporting community

*2024-05-24, version 16.1*

I just noticed that they have not had a nice review in the recent year. Everything is 2-3 years ago. 

I understand they have policies. If I did not cancel my subscription with the billing info that I provided before the 7 days they mentioned, that is on my part. However, I did cancel. 

They continue to insinuate that it is my fault for not canceling in time when I did cancel using their app. I saw in the subscription that the subscription will cancel on May 23,2024 instead of saying renew on May 23,2024. I understand that they need to protect themselves from people who may not be honest, but how about the consumers who are being honest. 

They charged me on a card that I never provided to them and I did cancel well before the 7 days using their app. 

Now I am stuck with a subscription for 1 year that I am never going to use. 

Not the best supporting community when it is meant to be.

### 1/5 — Terrible customer service if you have trouble with the auto-renew

*2024-04-17, version 16.1*

I got burned by the auto-renew. I did receive an email to say it was renewing, so I logged in to my account and selected to cancel. It said there was an error and to try again later. Of course I didn’t get round to trying again until the day it renewed. I contacted the customer services on my renewal date and asked to cancel and be refunded since it’s the renewal day and I’m not going to use it at all, I’m asking for a cancellation when there’s still 365 days left. They categorically refused and were absolutely no help at all. Unfortunately they’ve left a very bad impression for me and have lost out on any chance of me coming back to them again in the future, or recommending the programme to anyone else. I’m really not happy and don’t think I’ve ever received such unhelpful and unsympathetic customer service in my life. Unfortunately they’re going to drive their little business’ reputation into the ground if they keep treating customers this way.

### 1/5 — Awful

*2023-11-07, version 16.1*

Having done Pilates for ten years I was looking for an app. The instructions are shocking and I have no idea how you would learn to do this safely if you’d never gone to a proper class before. Sadly it was boring and not engaging. I am glad for the free trial and carry on looking elsewhere

### 1/5 — Their main aim is to make money

*2023-09-29, version 16.1*

I was charged 3 months after attempting cancelling my subscription. They then said I requested a 3 month free trial instead. There was no confirmation of this or communication after just a charge to my account. They are refusing to refund me. Terrible will never ever use again.

### 1/5 — Horrific Customer Service

*2023-06-13, version 16.1*

I have never left a review about any service before but I feel compelled to do so here. Never in my life have I encountered worst customer service. This company does not care about their customers at all. I have unfortunately had nothing but a horrible experience with them. It is not surprising to me that you can’t leave a review on their website!

### 1/5 — It’s not too great on the iPad

*2023-03-07, version 14.0*

I love the pilates class and everything about it, but the using the app on the iPad is not too great. Since I did the last update, it doesn’t turn, when I turn the iPad, it doesn’t expand the video to full screen and I have to use the website to do the workout, instead of the app. Maybe something could fix this issue? Thanks! Alice

### 1/5 — very bad

*2023-01-31, version 11.10*

this app ruined my life 😔 
it stole all my hopes

### 1/5 — Extremely Underwhelming

*2023-01-09, version 11.10*

If you do not have access to Youtube I still wouldn’t suggest this.

### 1/5 — underwhelmed

*2022-08-18, version 11.10*

I decided to give this app a go after hearing about it on line and trying many other Pilates classes in person and online. It is clear that the app still needs a lot more work in terms of UX and overall functionality. Rather than including a musical track in their Pilates videos, they instruct you to play one of their Spotify playlists in the background, however do not account for the fact that the two audios can not be adjusted to be able to hear the instructor properly. Bad user experience overall. 

The classes themselves are alright, however again, the videos tend to crash frequently and the app itself doesn’t offer an easy way to search, discover or manage your classes. Will likely not be renewing my membership.

## Most praised reviews (10 highest-rated)

### 5/5 — My absolute fav workout app!

*2026-07-03, version 17.5*

I have been using TPC for over  6 years and absolutely love!Jacqui’s workouts are incredible and she is by far my favorite Pilates teacher. The workouts are fun and effective. The App is easy to use and you have multiple types of workouts to choose from along with a weekly schedule and challenges. Highly recommend!

### 5/5 — My favorite workouts

*2026-07-02, version 17.5*

I can’t say enough good things about TPC! I love the variety of workouts and all the instructors. Jacqui is amazing, she is so on point with her instructions and I love the way she explains things, it makes working out at home easy and enjoyable

### 5/5 — TPC CHANGED MY LIFE

*2026-07-02, version 17.5*

I joined TPC at a very low point in my life, and never expected it to become one of the main things that pulled me out of it. It has genuinely changed my life in more ways than I could have imagined. Having something I've stayed committed to for 5 years has been grounding in a way nothing else has - it's given me structure, confidence, and people who feel like family. I can't recommend it enough.❤️

### 5/5 — Postpartum essential

*2026-04-09, version 17.5*

I’ve been using the app for over 5 years and in that time I’ve had three kids. It’s the only program that has helped me rebound and feel stronger than ever!

### 5/5 — Amazing

*2026-04-09*

Love the app, the energy, Jacqui’s words, her holistic vision of Pilates, her authenticity. This app is such an amazing way to reconnect to yourself, improve your relationship with your body and love yourself.
There is always a class that fits with your life or your mood

### 5/5 — No wellness app quite like it

*2026-03-05, version 17.5*

Jacqui is the best Pilates teacher you’ll have. Hands down. TPC feels like a private lesson in your own space. Jacqui is gentle, gives great technical suggestions, and I always feel better after getting on the mat.

### 5/5 — I love TPC

*2026-03-04, version 17.5*

I absolutely love The Pilates Class app! I love that I can fit a class into my morning routine. If I get a walk or run in, I will do a short class and when I have more time I choose the longer more challenging classes. I’ve noticed improvements in my strength and posture and also my mobility. All the instructors are incredible!

### 5/5 — I love this app!

*2026-03-04, version 17.5*

Absolutely love the TPC app! The classes are well-structured, easy to follow, and perfect for all levels. Jacqui is motivating, and make every session feel achievable and personalised. I’ve noticed real improvements in my strength, and posture. For me, the convenience of working out anytime, anywhere is such a game changer. Highly recommend for anyone looking to feel amazing!

### 5/5 — TPC is the best

*2026-02-15, version 17.5*

10/10 recommend. Jacqui has a class for every mood, every energy level, etc. I always leave her classes feeling so strong, empowered, and lengthened

### 5/5 — The variety of instructors and difficulty levels make this the perfect app for me

*2025-12-02, version 17.1*

I was initially very skeptical of the effectiveness of the classes. Thankfully, I was pleasantly surprised. The classes have such a good range. If I need a quick, but effective ab routine, it’s there. If I’m trying to learn the basics, they have that. I love that they sync playlists as well. The classes have been able to wake up muscles I didn’t even know I had. I was used to weight lifting, and this helped both in muscle building, mobility, and flexibility. It’s also been nice to have instructors that focus on the breathing. A staple in my routine.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*
