# The Pizza Helper — user reviews

> 84 indexed App Store user reviews of The Pizza Helper by 藏龙 戴, rated 4.70/5 from 1,044 ratings.

- Source: https://appshunter.io/ios/app/the-pizza-helper/id1635319193/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-pizza-helper/id1635319193.md
- Rating breakdown: 5★ 896 · 4★ 85 · 3★ 25 · 2★ 12 · 1★ 26

## What do users think of The Pizza Helper?

Overall sentiment: neutral

**Pros**

- 🚀 Useful features
- 👍 Visually appealing
- 🔒 Secure login process
- 🕰️ Helpful timers and notifications
- 💡 Customization options

**Cons**

- 🐛 Login issues
- 🔒 Security concerns with third-party app
- 🤔 Confusing setup process
- 🚫 Lack of support for older devices/OS
- 📊 Limited data visibility

**Commonly reported bugs**

- Widgets not working
- Inconsistent data sync
- Crashes after updates

**Most requested features**

- Support for Honkai Star Rail
- Crystal flytrap integration
- Improved time zone support for events
- Ability to delete the app

## Newest reviews (12 of 84)

### 3/5 — ZZZ When?

*2025-04-16, version 5.1.0*

Support for ZZZ is still very limited. Looking for a replacement for Seelie on iOS? This could be it someday, but it would need a lot of work.

### 4/5 — Most useful app, some tweaks

*2025-02-22*

This app is great for quick checking the status of the games (for me is Genshin). Just some things I have noticed outside the app. The resin counter on the top of my phone isn’t clear on the time, it’s either 1XX:XX or 0:00. Is it supposed to countdown to receive 1 resin, or is it counting down until it’s full?

Aside from that, it’s one of the best ways to check on status’ of almost everything in the game, much better than hoyolabs widgets.

**Developer response:** It's the remaining time (min:sec) until the specified type of primary stamina gets fully charged. --- Shiki Suen (20250312)

### 3/5 — Really cute

*2024-08-03*

The widgets and everything are adorable but they won’t work for me, I put the realm depot, commissions, and resin timer on my Home Screen. They won’t do anything. They just say “…” and when I click on my account it says that my data is private or something. I don’t know how to get it to work but I wish I did.

### 2/5 — Problem

*2024-07-18, version 4.2.4*

I think that the app would be great, but I can’t connect to my account, it says that data is not public for user, I assume that the widget doesn’t work for that reason too, please answer how to fix it because I would like to use the app.

### 4/5 — Don’t know how to fix “Test connection 10001

*2024-07-11, version 4.2.2*

I like the app but I’m not sure how to login

### 5/5 — Excellent

*2024-05-20, version 4.1.3*

Drool drool drool….

### 3/5 — seems great, but..widgets/sync

*2024-05-20, version 4.1.3*

inside the app has been nice so far. smoothe functionality, accurate account data, visually appealing, and more. even though I haven't had it for a long time. I'd give it a 5-stars but (for me specifically) it feels like it defeats the purpose a little bit if my game information can't actually be displayed outside of the app itself, otherwise regarding the widget funtionality. the resin timer, commissions, expeditions etc, nothing is syncing. I've retested the connection a few times over and relogged into my Hoyolab a fair amount of times too as well as actually relogged my game only to have continuously gotten the "10102 data is not public to user" error so I've decided to just leave it at that.

### 2/5 — IF YOU’RE HAVING TROUBLE:

*2024-05-19, version 4.1.3*

Hello! I figured out some things and got it to work.
But this isn’t the best app to use if looking for a widget.

10001 error AKA parts of info missing or something:
If u have the 10001 error then you’re missing the cookie. So when you press log in through hoyolab don’t allow it to take you to the app, stay in the website popup and simply get out of it after you log in. For me this worked and the cookie appeared. (I copy and pasted it in case i ever needed it again)

10102 (i think) information not to public or something:
For me I had to open Hoyolab, go to genshin tools, go to battle chronicles, click the gear for settings of battle chronicles, and enable “Real-Time Notes”. This should allow for this app to get the info it needs from Hoyolab

BUT
If you’re like me and just wanted a widget for resin cap, just use hoyolab.
After enabling real-time notes i found out hoyolab literally has a widget of their own. So just use the official one and dont use this app. I only got it to work but i couldnt find its widget anyway.

### 5/5 — Very helpful

*2024-05-07, version 4.1.3*

App is very useful but it would be cool if the crystal flytrap was in it

### 3/5 — Confused but it seems good

*2024-04-27, version 4.1.3*

It looks good and accurate but for me when trying to login via for my hoyolab I have to mover my mobile iPad to a iPhone position and when I try it doesn’t work and it forces me to do it and know I just can’t login

### 3/5 — Useful, but DONT put in ur private information!

*2024-03-20, version 4.1.1*

This is an unofficial Genshin app, which means if you type in ur Genshin login, they have it now!

### 3/5 — can’t login to account

*2024-02-08*

I’m sure this app would be incredibly helpful… if I could actually log in 😭
When I press “login with HoYoLAB”, it continues to tell me to rotate my device, no matter if it’s portrait or whatever the other rotation is. When I press “log in manually”, it keeps telling me to try to log in again. And again. 
Please help if you see this.

## Most critical reviews (10 lowest-rated)

### 1/5 — 旧版系统没人权？

*2025-01-11, version 4.3.7*

17.1以下版本app不更新了，祈愿获取数据直接报错了，应该是因为新角色的原因。不求你把新功能加上 至少老系统的基础功能能让我们正常使用吧。

### 1/5 — Insufficient data visibility

*2024-09-11, version 4.3.5*

I tried logging in several times, but it kept saying the same message over and over. The widgets didn’t display the information I wanted.

### 1/5 — Error after logging in

*2024-08-13, version 4.3.2*

I log in and then it gives me an error. (10102) Data is not public for the user. I’ll update after this is fixed.

### 1/5 — It doesn’t work

*2024-04-20, version 4.1.2*

I can’t log into my account, there is an error message saying:
Data is not public for the user

### 1/5 — Security

*2024-03-27*

Requires login details from HoyoLab, don’t sign in to third party apps!

### 1/5 — Login

*2024-02-25, version 4.0.3*

You can’t even log in 
Every time I tried it says something went wrong try again 
You can’t log in to HoYoLAB. 
The login user inter face dosent even adjust to the phone

### 1/5 — User agreement only in Chinese.

*2024-02-21, version 4.0.3*

User agreement only in Chinese, must agree to something you can’t even understand to use.

### 1/5 — wont let me login

*2024-02-15, version 4.0.3*

seems like a really cool app but when i go to login it takes me to the hoyolab website normally, not to login to anything and idk how to do it manually :(

### 1/5 — Delete

*2024-01-25, version 4.0.2*

I don't need this app anymore and it won't let me delete it

### 1/5 — Bug

*2023-10-15, version 3.1.2*

I was under the assumption that, I could download this app to help with my genshin account however I couldn’t even login properly to link my account for an app that promises so much to not event work is very frustrating and disappointing I’d love to edit or make a new review if the app worked properly

## Most praised reviews (10 highest-rated)

### 5/5 — My ios too old, not supported anymore and updated without knowing

*2025-08-13*

After updating, there's a message explaining why the devs chose not to support older ios versions. The gist was because it makes maintenance harder and because of the security issue from users sending Spiral Abyss data on the old version. I respect their decision , but I also wish the app description mentioned this. 
I've never used the Spiral Abyss feature, and the app was working fine before even though I hadn't updated in years. I wish I hadn't updated because the old version was working fine and the new version disables itself bc my ios is too old. 

Thanks for all these years. I would rate it a 5 star except...it doesn't work anymore on my phone. I really liked the notification for when dailies are unfinished by a certain time each day. You should definitely try the new version if your phone supports it, it was already great years ago and I'm sure there's even more features now.

**Developer response:** [Shiki's Response] Thanks for your comment. iOS 16.2+ can still use widgets, notifications, and watchOS complications. If your OS is older than iOS 16.2 then sorry for the inconveniences.

### 5/5 — Very good

*2025-05-15, version 5.1.3*

It works and is like shiori hoyolab and HutaoDB in one

### 5/5 — 真爱

*2025-04-19, version 5.1.1*

原神名片好齐啊

### 5/5 — Install this app right now

*2024-11-20*

if you play genshin, honkai star rail, or zenless you need to install this app now. So much love was put into it and there’s no paywalls (yet…)

Download it. do it. do it right now. do it stop reading this review and download it

### 5/5 — Perfect little tool!

*2024-11-11, version 3.3.1*

Works perfect on my 7 plus on iOS 15!

### 5/5 — Doesn’t work for me but…

*2024-09-28*

Unfortunately the app doesn’t work for me, something on Hoyo’s side, 100% not on this developer. I joined the Discord and the developers were great and did the best they could to help me.

### 5/5 — Better than hoyolab

*2024-09-02, version 4.3.4*

Cleaner design, useful widget, decent customisations, 'nuff said

### 5/5 — Great App!!

*2024-07-30, version 4.3.1*

Love everything about it! I can keep up with everything even when I’m not on the game playing

### 5/5 — Highly recommended

*2024-07-16, version 4.2.3*

This is the best management app for Genshin

### 5/5 — Widget not working today?

*2024-05-25*

It’s a rlly good app but I don’t think the widget is working (worked yesterday p sure) somehow today it has been deleted off my homepage and lock screen? And now when I add widgets there’s no pizza helper option anymore..

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
