# The Police Credit Union — user reviews

> 14 indexed App Store user reviews of The Police Credit Union by The Police Credit Union Limited, rated 5.00/5 from 1 ratings.

- Source: https://appshunter.io/ios/app/the-police-credit-union/id1012111653/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-police-credit-union/id1012111653.md
- Rating breakdown: 5★ 1 · 4★ 0 · 3★ 0 · 2★ 0 · 1★ 0

## Most critical reviews (10 lowest-rated)

### 1/5 — Disappointed

*2025-08-31, version 17.29.6*

Worst banking app. Always has issues. Not on par with other banking apps.

### 1/5 — Login failure

*2023-04-30, version 17.3.3*

Doesn’t let you log in. Says incorrect password, have to delete and redownload every time

### 1/5 — Takes one hour to do an E transfer

*2022-11-08, version 16.1.02*

Takes one hour to do an E transfer

### 1/5 — Immediately crashes

*2015-09-20, version 10*

Crashes right after choosing branch. Could be it's not compatible with ios9.

### 2/5 — No support after hours

*2024-11-15, version 17.20.2*

I was locked out of my account because I typed my password in 3 times incorrectly. I called the help number only to be told there’s nothing they can do and call back after 9am.

### 2/5 — Always a problem

*2022-10-04, version 16.1.02*

The app has always been a problem. Randomly signing me out of my accounts.  Changing my settings.  PAC code NEVER works.  Have to call in and that is always so much fun to deal with.  Behind the times and needs a better platform

### 2/5 — Frustrating but functional

*2019-08-06, version 13.18.6*

Frustrating to use. I am constantly saving my settings to allow for Touch ID and quick view. After going through the proper settings in the app it never seems to save and I have to log in every time and save my preferences again. App is constantly freezing. Light years behind any other bank’s mobile banking apps.

### 3/5 — No Face ID, NO Debit VISA

*2022-01-18, version 16.1.01*

All other banks have Face ID and Debit Visa. I use this card every day but it’s not as convenient as other banks.

### 3/5 — Simple to use, but needs some modernizing

*2021-05-02, version 15.1.33*

Needs to be easier on the eyes, app looks like how id guess bmo banking app would look like 15 years ago. Very generic and slow, but extremely simple to use

### 4/5 — Bugs

*2023-11-21, version 17.3.3*

Logging in is a pain. Face ID randomly turns off, and it frequently will require you to sign in twice for no reason. Once into the app, it works fine.

## Most praised reviews (4 highest-rated)

### 5/5 — Good

*2021-05-20, version 15.1.33*

Definitely way better than when you had to text message it LOL.

### 5/5 — Excellent Application

*2016-06-04, version 11.0.0*

This app is easy to use and secure. Great for on the run banking, balances and transfers. No limitations to everyday banking.

### 5/5 — Nice simple app

*2015-09-20, version 10*

Quick easy to use and does exactly what a banking app should do. I was glad to see you finally provide an app. 
All I would like to see is add to wallet function and fingerprint login. I'm sure those will come in time.

### 4/5 — Paying Multiple payees at same time

*2022-01-18, version 16.1.01*

This app would be much better if it allowed for the selection of multiple payees on the same screen. 
As it is now, only one transaction can be made at a time.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-11.*