# The Premier Store — user reviews > 54 indexed App Store user reviews of The Premier Store by Premier Skateboarding LLC, rated 4.70/5 from 1,015 ratings. - Source: https://appshunter.io/ios/app/the-premier-store/id1426210002/reviews - App overview in markdown: https://appshunter.io/ios/app/the-premier-store/id1426210002.md - Rating breakdown: 5★ 913 · 4★ 30 · 3★ 11 · 2★ 10 · 1★ 51 ## What do users think of The Premier Store? Overall sentiment: positive **Pros** - 🚀 Fast shipping - 👍 Great customer service - 🔑 Excellent selection of products - 💎 Exclusive releases and VIP access - 📱 Convenient and user-friendly app **Cons** - 🐛 Occasional app glitches and payment issues - 🤔 Unclear raffle winner notification process **Commonly reported bugs** - Hyperlinks not working properly - App crashing during high-demand releases **Most requested features** - Ability to use loyalty points on the app - Improved raffle notification system ## Newest reviews (18 of 54) ### 5/5 — All you need *2022-11-13, version 7.7* Into everything skate? Premier has it. Quick shipping and professional service. ### 5/5 — Can’t get the invoice to worn when u finally win a raffle. *2022-10-28, version 7.7* I won the raffle for some dunks, the invoice didn’t work, so I tried to message the store, that didn’t work either so I called & they said it’s too late, they’re gone. SMH. Fook this store & their raffles. If you’re a vip, the shoes r there but if ur just a lucky winner, ur nothing to them & they don’t give a fook about u. ### 5/5 — Premiere is the best *2022-10-19, version 7.5* The app is really straightforward and I love their pricing. They do an amazing job at helping me have an understanding of the looks I’m trying to go for. Thank you to Premiere and the team for helping me with my style and needs for shoes. Thank you again. ### 5/5 — Premier Skate *2022-10-12, version 7.5* Shopped here many times. I love the selection and love the people ✊🏼 but I don’t like that you can’t see prices on the app anymore. Also I have been saving my loyalty points for a couple years now and I cannot use them on the app either 😞. Please fix this! ### 5/5 — Best Skate Shop App! *2022-08-12, version 5.6* I’ve been purchasing products from Premier for a while now and it’s been an unmatched experience. VIP access to shoes, extremely fast shipping, excellent customer service and availability of products sets Premier apart from other skate shops. ### 5/5 — Easy to use, lots to like *2022-07-18, version 5.6* Easy interface, like the draws, and good selection to choose from. ### 5/5 — Premier app is A+++ *2022-07-03, version 5.6* I love Premier app, I always get notifications of new drops and I appreciate that they always personally write “Thanks” on my order stub. Shipping is always super quick as well. ### 5/5 — Great stuff and even better customer service *2022-05-27, version 5.6* I ordered a t-shirt yesterday and it was not only shipped out right away but it made it from Grand Rapids to Chicago the next day. They have a great selection of stuff, a great app that is east to navigate and they even wrote “Thanks Steve!” on the receipts. Honestly, little stuff that will ensure that my first order from the shop will be the first of many. Really impressed. ### 5/5 — Premier Skates App is very dependable! *2022-05-23, version 5.6* Seldom do I give public reviews on companies! However, I felt obliged to say Premier Apps are one in a million just dependable. I cannot speak too much about their fantastic exclusive releases. Job well done Premier! Oly (ND). ### 5/5 — 5 stars *2022-05-18, version 5.6* I buy a lot of shoes and this place is legit! Very fast customer service, good app, and great selection of shoes. Awesome to support smaller businesses like this. Loyal customer ### 5/5 — Great service! *2022-04-14, version 5.6* I thought it was cool that someone took the time to write thank you! Sometimes having a Sharpie can change your life. Premier is the only store that’s within a reasonable driving distance. Look forward to checking it out now that it’s Spring. ### 5/5 — Awesome *2022-04-08, version 5.6* Awesome store awesome website/app the workers are very friendly and super nice definitely a good vibe store will definitely shop more frequently! ### 5/5 — Best Shop *2022-04-05, version 5.6* My favorite shop by far. Unbelievable customer service. The app works very well. All around, recommend. ### 5/5 — Premier is on point *2022-03-31, version 5.6* Well I was on at ten am got the sneakers I wanted that sold out instantly when I get them they are size 6 I’m an 11.5 anyway one single email I have it all resolved and the guy somehow got me the sneakers in my size and already shipped them idk how he did it but they sold out everywhere ### 5/5 — P P P P REMIER *2022-03-16, version 5.6* Outstanding!! Customer service is impeccable. Purchased the Premier box logo sweatshirt recently and am 💯pleased. Hoping that you restock because I would love to purchase the gray color. Thank you. P.S Box logo hoodies would be great also 🙂 ### 5/5 — Premier is the place to shop *2022-03-07, version 5.6* Has many verity of shoes and sizes, good information when clicking on the description of said shoe. Over all a good app, easy and stress free shopping experience. 10/10 ### 5/5 — Best skate shop EVER *2022-03-05, version 5.6* I’ve been shopping at Premier for almost 10 years now and they have never disappointed. They have helped fuel my addiction to shoes, and always give a fair chance for everyone to buy the most desired pairs. Over the past few years i’ve been lucky enough to secure almost 20 pairs of dunks. ### 5/5 — The best place to get your shoes *2022-02-03, version 5.6* This is a really nice place to buy all your shoes the customer service is very helpful ## Most critical reviews (10 lowest-rated) ### 1/5 — Hyperlinks do not work *2022-10-21, version 7.7* Click on a picture from the main page; it only takes you to “all the products” from the brand. After scrolling to the bottom never found the shoes they were promoting on the homepage. ### 1/5 — Payment on app *2022-05-16, version 5.6* Man I got to check out some dunks right when the notification drops and it keeps glitching out. Apple payment doesn’t work so lose my dunks and can’t even get another size cause by the time it’s done loading my payment and saying error everything is sold out. ### 1/5 — App will NOT work for raffle *2021-10-26, version 5.6* This app constantly has an issue when you try to go to the raffle pages. It won’t load pictures and when you try to scroll down the page says there is an error every time I try to reload it. Have emailed them about this and have yet to hear back. ### 1/5 — Horrible Company just like the rest *2021-09-21, version 5.6* I have entered I don’t know how many raffles and not only have I not won but got nothing on anyone who had. Also there Customer Service is garbage. Ive messaged about other products and it takes days to respond and when I do get a response, it seem automated. Garbage. Waste of time ### 4/5 — Awesome app *2021-11-04, version 5.6* I buy a lot of stuff from Premier. They stock my favorite kicks. Only downside is although I purchase a lot of stuff from them "Platinum Vip" I never score on a raffle. That’s strange and the only reason I gave 4 stars instead of 5. The customer service is excellent. The app is cool to use just the raffle process is mysterious as it do not notify you when winners have been picked and or contacted. ### 5/5 — Great App and GREAT Skateshop *2023-10-19* Premier has been one of the best online skate shops & boutiques. They have everything to meet your skateboard needs, sneaker and apparel needs. I have been EXTREMELY happy with every single purchase. Their staff is amazing anytime I’ve called with questions about different products. It’s safe to say they are TOP on my list for apparel and sneakers. ### 5/5 — Great App and GREAT Skateshop *2023-09-08* Premier has been one of the best online skate shop & boutique. They have everything to meet your skateboard needs, sneaker and apparel needs. I have bern EXTREMELY happy with every single purchase. Their staff is amazing anytime I’ve called with questions about different products. It’s safe to say they are TOP on my list for apparel and sneakers. ### 5/5 — Best Products!!! *2023-07-31* They sell a little bit of everything that is the best of each company! Combined, every little bit from every company they sell for makes their entire inventory the cream of the crop!!! Quite amazed. ### 5/5 — Awesome *2023-05-07* Always coming through, and always running perfectly all around a good time when I'm shopping online! ### 5/5 — Best store/ service anywhere *2023-02-07, version 7.7* Premier Store Grand Rapids is run by the coolest , fairest people around. So great to know these kind of people still exist. Thanks again for being cool ## Most praised reviews (5 highest-rated) ### 5/5 — Best Shop Online *2023-01-31, version 7.7* This is the best shop I have purchased from on line. ### 5/5 — My go to shop *2023-01-30, version 7.7* I live in Virginia right outside of DC and believe it or not we have very few local shops and they carry very little basic inventory. Premier has super fast shipping you can find great deals and stocked with inventory!!!!! Not knocking my locals here I love these guys too. But it’s all basic brands and I love to try different things. I really think the fact that they took the time and money to make a good easily navigated app helps a ton. So check them out a shot. Highly doubt you will be disappointed!!!!! Thank you guys at premier keep it moving!!! Thanks Tim ### 5/5 — Amazing app and even better local skate shop *2023-01-27, version 7.7* These guys are dope and their app is fantastic. Definitely check them out if you’re in West Michigan. ### 5/5 — Customer Service *2022-12-03, version 7.7* A great company with a great app and great customer service. As everyone knows, good customer service is hard to find. A pleasant surprise and great store and app. ### 5/5 — 🥇 *2022-11-17, version 7.7* These folks have been legit since the inception of it all. Been rocking with them for years, they answer when called upon, respond to emails, and the selection is top tier, what more can anyone ask for.. When it comes to the VIP Platinum status.. well if you know, you know. The best thing smokin! Keep it up Y’all, 20+ years in and it’s abundantly clear why. I’ve never even been to Michigan, I’m from Maryland! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*