# The Providence Journal, R.I. — user reviews > 148 indexed App Store user reviews of The Providence Journal, R.I. by Gannett, rated 4.20/5 from 1,501 ratings. - Source: https://appshunter.io/ios/app/the-providence-journal-ri/id1023474334/reviews - App overview in markdown: https://appshunter.io/ios/app/the-providence-journal-ri/id1023474334.md - Rating breakdown: 5★ 977 · 4★ 237 · 3★ 104 · 2★ 40 · 1★ 143 ## What do users think of The Providence Journal, R.I.? Overall sentiment: neutral **Pros** - 🚀 User-friendly app - 👍 Easy to navigate - 👍 Excellent local coverage - 👍 Informative and well-written articles - 👍 Appreciate local sports and restaurant news **Cons** - 🐛 Frequent crashes and freezes - 🐛 Inconsistent performance and navigation - 🔍 Difficult to find current news - 💸 Expensive subscription - 🔍 Cluttered layout with too many ads **Commonly reported bugs** - Login issues and account management problems - Blank pages and random navigation - Compatibility issues with older devices - Delayed or missing content updates **Most requested features** - Restore previous paper-like format - Improve search and indexing functionality - Provide more personalization options - Optimize for tablet/iPad reading experience ## Newest reviews (14 of 148) ### 3/5 — Fix Algorithm For Stories From Second Paper *2026-06-28, version 8.10.2* Having access to a second paper is nice. I get the ProJo and Newport Daily News, but the Newport stories are just a repeat of the Providence ones. The algorithm should select only stories unique to the Newport paper, including town and restaurant news. And please stop with the animated gifs. I’m fine with seeing ads, and I’d even consider paying for ad free, but the moving ads make me switch away from the app. ### 2/5 — What? *2026-04-24, version 8.9.0* What good is an app? If you can’t manage your subscription through it? That has to be done through the website. Subscription management is also flawed in that. I renewed my payment method and it didn’t go through. ### 4/5 — Projo *2025-12-06, version 8.6.0* The worst! ### 4/5 — Great local paper *2025-10-30, version 8.5.4* User friendly app, up to date, excellent writers. Appreciate local coverage of teams and restaurants. ### 4/5 — Looks like a real newspaper *2025-09-06, version 8.1.0* I like the. E because it has the feel of the original newspaper. However any chance of getting more up to date news and sports scores etc. ### 4/5 — Hometown paper *2025-08-26, version 8.1.0* The enewspaper has everything I need at my fingertips. Typos aside it’s a good value and doesn’t waste paper! ### 4/5 — Great local paper *2025-08-06, version 8.1.0* User friendly app, up to date, excellent writers. Appreciate local coverage of teams and restaurants. ### 5/5 — ProJo *2025-07-26, version 8.1.0* Well written newspaper covering national and local news fairly and unbiased. ### 5/5 — Great information with facts and not nonsense. *2025-06-28, version 8.1.0* Love the coverage of the state and national news including sports locally. ### 5/5 — Quality local journalism *2025-06-27, version 8.1.0* Without a doubt the Providence journal app presents much of the important local stories, with good writing and dedicated reporters. ### 5/5 — Great app *2025-06-16, version 8.1.0* I really enjoy the ProJo app. It’s one of the best newspaper apps I experience and of course the quality of the journalism is top notch. ### 5/5 — 7 NELSON. *2025-05-29, version 8.1.0* love my journal EVERY DAY,! ### 5/5 — Providence Journal *2025-05-24, version 8.1.0* The new app is definitely more user friendly than the old one. If you travel out of the US, you must have a VPN to use it. ### 5/5 — Shelby *2025-05-20, version 8.1.0* Been reading it for 70 years ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t login & Apple subscription never works *2026-07-05, version 8.10.2* The log-in window rarely loads so that I can login and access subscriber content. That, and I paid for an annual subscription via Apple in March and have yet been able to activate it in the app so I’ve paid for a year of nothing. ### 1/5 — Totally disfunctional *2026-03-26, version 8.9.0* The app recognizes my name, says hello Kevin but will not open and continually tries to get me to subscribe. Tried many avenues to resolve such as deleting app and reloading signing in signing out signing in nothing works. Just amazingly poor functionally inept app. ### 1/5 — Totally disfunctional *2026-03-05, version 8.8.1* The app recognizes my name, says hello Kevin but will not open and continually tries to get me to subscribe. Tried many avenues to resolve such as deleting app and reloading signing in signing out signing in nothing works. Just amazingly poor functionally inept app. ### 1/5 — Frustrated *2025-12-25, version 8.6.0* Very disappointing. ### 1/5 — If only there was a way to show zero stars *2025-07-16, version 8.1.0* I have been so frustrated with this app that I could scream (or curse)! It is clunky, not user friendly, my settings mean nothing, it is not seamless, nor is it intuitive. It is obvious the app designers haven’t a clue how users use the app or it wouldn’t be so clunky. A very expensive app to read my local newspaper. ### 1/5 — ProJo online *2025-06-21, version 7.11.2* Piece of garbage. Every morning I log on the same way @nd get different results. E newspaper is option on bottom of page and shows up blank. other options display ### 1/5 — This new app is horrible! *2025-05-18, version 7.11.2* The e-newspaper won’t load. Stories stay up for weeks at a time. It’s hard to find just what’s new. ### 1/5 — Horrible , go back to the old app! *2025-05-09, version 7.11.2* Every few days I have to delete the app and reinstall it to even get the epaper to show up. When it does show up, it reacts so much more slowly than the old app. It is so frustrating. I like to read the Providence Journal, but I may just make due with the Boston Globe because this is getting so frustrating! ### 1/5 — No more eNewspaper *2025-05-04, version 8.1.0* Since you changed the platform, I cannot open the eNewspaper that I enjoyed every morning. I have been a digital subscriber for years but in the last few days I cannot open it and the Refresh Purchase doesn’t work. So now I am paying for something I can’t access or am I expected to pay more for what I was already receiving. Plus the new platform is scattered and hard to follow. The “paper” showed headlines and stories in logical and prioritized format, but now, without a front page, I don’t know the most important news of the day. ### 1/5 — The Providence Journal is very disappointing. *2025-05-04, version 8.1.0* I’ve been reading the ProJo all of my adult life and enjoyed reading news covering local, national, and global, but this publication has consistently gone downhill. I honestly don’t need access to 200 publications! Really? I even have to thumb through the entire paper to find the obituaries. Why can’t they just list them in an index or table of contents! Please go back to the easy to read format that that most people enjoy! ## Most praised reviews (10 highest-rated) ### 5/5 — Love the e-newspaper version *2026-08-23, version 8.11.0* I read the e-newspaper version every day. It’s my favorite way to read the news ### 5/5 — Keep up the great work of information *2026-06-10, version 8.10.2* Use this as my source for daily news. Great job. This Presidency Magazine is top notch. Info I never knew. ### 5/5 — Not at all *2026-06-06, version 8.10.2* I preferred the old version with the newspaper layout. I never read the entire paper this way. Change it back, ### 5/5 — Enjoying *2026-05-12, version 8.9.0* The Providence Journal is a very enjoyable read with the different sections of the paper. I enjoy the sports, local/world news ### 5/5 — Keep up the great work of information *2026-05-08, version 8.9.0* Use this as my source for daily news. Great job. This Presidency Magazine is top notch. Info I never knew. ### 5/5 — Look forward to it *2026-01-13, version 8.6.0* Love the sections. Especially the crosswords ### 5/5 — Switched to Paper Format *2026-01-05, version 8.6.0* I used to hate the new Pro Jo app upgrade till I discovered the e-Newspaper option at the bottom right of the page where I could switch back to the regular paper format. ### 5/5 — Shelby *2025-09-23, version 8.5.0* Been reading it for 70 years ### 5/5 — Switched to Paper Format *2025-08-11* I used to hate the new Pro Jo app upgrade till I discovered the e-Newspaper option at the bottom right of the page where I could switch back to the regular paper format. ### 5/5 — Solid eNewspaper *2025-08-02, version 8.1.0* The PROJOE enewspaper has become a standby news provider of local, national and international news once again returning to its high standard of journalism. Welcome back to the seen of good morning news coverage. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*