# The Ringtoner - Ringtones — user reviews > 70 indexed App Store user reviews of The Ringtoner by AtEase Technology Co., Ltd, rated 4.58/5 from 13,844 ratings. - Source: https://appshunter.io/ios/app/the-ringtoner-ringtones/id1450132982/reviews - App overview in markdown: https://appshunter.io/ios/app/the-ringtoner-ringtones/id1450132982.md - Rating breakdown: 5★ 11,444 · 4★ 876 · 3★ 459 · 2★ 243 · 1★ 822 ## What do users think of The Ringtoner? Overall sentiment: neutral **Pros** - 👍 Easy to use - 🚀 Straightforward process - 💡 Customizable ringtones - 🎉 Works great - 😊 Love the app **Cons** - 🐛 Consistent errors (502 error) - 🔒 Unable to create account - 🤔 Confusing instructions - 🙁 Stopped working - 😕 Doesn't work as expected **Commonly reported bugs** - Login/account creation issues - Compatibility problems with older devices - Crashing/freezing on certain devices **Most requested features** - Improve trimming functionality - Add ability to preview ringtone before setting - Make app self-contained without need for additional downloads ## Newest reviews (10 of 70) ### 4/5 — I love it *2021-03-16, version 1.0.5* the only thing that’s bad is that I don’t know how to make an account ### 3/5 — can’t log in *2021-02-04, version 1.0.5* I can’t create an account and I don’t know why ### 2/5 — kinda good *2021-01-25, version 1.0.5* The first time i used the app it worked great like it’s was so easy. But about a month later i tried using it again and it would not generate at all, i was so confused. ### 2/5 — It’s amazing, but *2021-01-18, version 1.0.5* It’s a great app and I use it for a lot of things! Very professional and easy to handle. But I have one issue. Starting a few weeks ago there’s been so many errors every time I try to convert a song from my files into a ringtone, there’s always a 502 error. I’ve tried everything to fix it and it just doesn’t work. I’m wondering if this is happening to everybody else. I cant do anything!! **Developer response:** Sorry for that. We fixed this bug. Hope you can try it again. ### 2/5 — Stopped working *2021-01-05* The app was really good until it stopped working ### 3/5 — Older phone *2020-12-20, version 1.0.5* It’s a nice app and I love being able to open my photos/videos, but I can’t download the second app because my phone is one of the older gens meaning I can’t use this app and this is the only app I’ve found that let’s you open yer camera roll ### 1/5 — Trash *2020-12-15, version 1.0.5* Waste of time trying to trim video. And then wants you to download another app in order to make it into a real ringtone. Waste of my time and yours. ### 1/5 — Bad *2020-12-14, version 1.0.5* I had this app for about a week before it started messing up. I managed to download one sound but after that it kept saying the sound was unresponsive. Please fix this! ### 4/5 — Love it! *2020-12-09, version 1.0.5* Does what it says. I’m so happy to have found this! Thank you!!! ### 1/5 — No stars. *2020-12-06* I wouldn’t recommend. It’s a waste of time it makes you download an app and when you do it would set your ring tone. Please do not get this app unless you just want to get utterly frustrated. ## Most critical reviews (10 lowest-rated) ### 1/5 — Error *2021-04-01, version 1.0.5* I’ve made ringtones on this app before with no problems. It’s been a while that I haven’t been able to do so, as there’s a consistent 502 error. Others have been saying the same thing. ### 1/5 — It’s not working *2021-03-30* It keeps saying error 502 when I try to ‘log in’ **Developer response:** Sorry about that. We fixed some bugs recently. Hope you can try it again. ### 1/5 — Does not wotk *2021-03-17, version 1.0.5* App DOES NOT work. Every time it asks me to login, I provide information and then it tells me that the information is bad. The links are just not connecting to any kind of server, clearly. ### 1/5 — Broken, crashed my phone every attempt to use. Iphone 12. *2021-01-25, version 1.0.5* Crashed my phone every attempt to use trying to open ‘Grageband’.. Iphone 12. ### 1/5 — Boooo *2021-01-24, version 1.0.5* This completely failed me. I tried creating an account via every which option, and it continued to give me the same error message. I tried uninstalling, turned off phone and reinstalled, and it did the same thing. Without creating an account, you’re unable to create a ringtone, so.... major fail. **Developer response:** Sorry about that. We have downgraded this app to a completely local version, which means you won't need to create an account to use it. We hope you will give it another try. ### 1/5 — Ugh *2021-01-23* I tried logging but ut said unacceptable error 502 please fix ### 1/5 — Was great now broken *2021-01-20, version 1.0.5* This was a great app. Now I can’t make ringtones because I get a constant error message. Logged out trying to log back in to hopefully fix the issue surprise surprise now I can’t log back in. Wish there was a way to get in contact with the developer to resolve this issue. ### 1/5 — waste of time. *2021-01-06* doesnt let me log in, at all. ### 1/5 — not working rn *2020-12-29* it keeps saying response status code was unacceptable:502 but i used this a few weeks ago multiple times and it was fine. pls fix this ### 1/5 — doesn’t work *2020-12-21* so I was trying to log in to put a alarm and I put my phone number to send a code and its just said “error” fix this😐 ## Most praised reviews (10 highest-rated) ### 5/5 — Best for ringtones *2024-07-26* It’s super easy to make your own ring tone and you don’t have to pay any member ship like the others all you have to do is record the ring tone you want and then you just download it to garage band and then you make it a ringtone and it gives you steps on how to do it this is the best one for ringtones please download it ### 5/5 — THIS IS LITERALLY SO GOOD *2021-03-25* I 100% recommend this, it’s super easy to use and it gives you clear instructions ### 5/5 — MJ *2021-03-08* jjsis ### 5/5 — Amazing *2021-02-20, version 1.0.5* This app is truly amazing I was scrolling through TikTok and saw the video that said to download this app if you want a customize ringtone and I was like yay and show me all the steps and now I have an amazing The Vampire Diaries ringtone and I’m like I’m in love with this app keep it private going to make an account with it love it you should definitely download this app **Developer response:** I'm very happy that you like it. We stopped maintaining this app 3 years ago, but we recently relaunched it and optimized the audio trimming experience. We hope you will enjoy it. ### 5/5 — Acc? *2021-02-11, version 1.0.5* It’s saying log in but I don’t have an acc ### 5/5 — LOVE ITTTT *2021-01-23, version 1.0.5* Ok so this is probably the best ringtone app I’ve had !! It’s so easy and like a lot of other ringtone apps have to pay for or any thang like that but this one is AWESOMEEEE !! So my ringtone and text tone is Aladdin and bc of this app I have it I LOVE THIS APP so I recommend u gettin it 𝚜𝚘 ⓟⓛⓢ 🄶🄴🅃 𝕚𝕥 !! ### 5/5 — My review *2020-12-27* This is the best app I’ve used that doesn’t need iTunes which is a huge relief for me ### 5/5 — Great app *2020-12-21, version 1.0.5* It’s great and all but I keep trying to upload a video it gets to the generate part and says ERROR:502 do you know what it means? ### 5/5 — works great *2020-12-16* it worked great but the app seems to be down at the moment as it’s not letting me add a sound! it says error code 502 something like that, other than that i’m obsessed with ian somerhalder and i love damon so all my ringtones are now from the vampire diaries!!😌 ### 5/5 — The only one I could fine that works *2020-12-14, version 1.0.5* Even though you need GarageBand (because Apple TOOK OFF CUSTOM RINGTONES), this is literally the only one that’s easy to use. The trimming is bad, but eh. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*