# The Roanoke Times — user reviews > 27 indexed App Store user reviews of The Roanoke Times by BH Media Group, rated 4.40/5 from 448 ratings. - Source: https://appshunter.io/ios/app/the-roanoke-times/id923916882/reviews - App overview in markdown: https://appshunter.io/ios/app/the-roanoke-times/id923916882.md - Rating breakdown: 5★ 300 · 4★ 76 · 3★ 35 · 2★ 9 · 1★ 28 ## What do users think of The Roanoke Times? Overall sentiment: negative **Pros** - 👍 Access anywhere, like online edition - 👍 Eco friendly - 👍 Easy navigation - 👍 Very informative - 👍 Great app - 👍 Nice to access local paper - 👍 Nice to see local news - 👍 Good app, easier to use - 👍 Much improved over previous version - 👍 Tile format works well **Cons** - 🐛 Crashes frequently - 🐛 Glitches out frequently - 🐛 Lags and freezes - 🐛 Unresponsive, almost unusable - 🐛 Annoying sign-in issues - 🐛 Needs daily sign-in reset - 🐛 Slow page turning - 🐛 Asked to subscribe when already subscribed - 🐛 Restore purchase not working - 🐛 Sign-in link never active - 🐛 Banner ads on upload - 🐛 Page navigation unpredictable - 🐛 E-paper removed from app - 🐛 Confusing new format - 🐛 Hard to find local stories - 🐛 Mobile app not like desktop - 🐛 Annoying sign-in after 15 articles - 🐛 Doesn't have all newspaper stories - 🐛 Takes up more storage - 🐛 Limited to 10 articles/month - 🐛 Too many ads mixed with news - 🐛 First few lines of articles work - 🐛 Going back lands on home page - 🐛 Obits incomplete or jumpy - 🐛 Loads incredibly slow - 🐛 Freezes in middle of article - 🐛 Lacks classified section - 🐛 Navigation is awful - 🐛 Ads are plentiful - 🐛 Desktop version blocked access **Commonly reported bugs** - Crashes and glitches out frequently - E-Edition lags, freezes, unresponsive - App requires daily sign-in and preference reset - Page turning is very slow - Asked to subscribe when already subscribed - Restore purchase order not working - Sign in link never active - Banner ad fills half the screen on upload - Page navigation is unpredictable (skips) - E-paper removed from the app - App doesn't look like desktop enews - Subscribers have to sign in after 15 articles - App doesn't have all stories from the newspaper - App takes up more storage than others - Only allows 10 articles per month with no sign-up link - Too many ads mixed with news articles - Only first few lines of articles work - Going back lands on home page - Obits are incomplete or jump to old postings - App loads incredibly slow and often freezes - Cannot navigate article when frozen - Lacks the classified section - Desktop version blocked access requiring subscription **Most requested features** - Easily see Hokies on TV - Fix sign-in issues - Fix page turning speed - Restore e-paper functionality - Improve navigation - Include classified section - Remove banner ads - Fix article loading and freezing ## Newest reviews (7 of 27) ### 2/5 — Annoying! *2022-04-29* I have a subscription but when I try to read an article I am asked to subscribe. The restore purchase order says I don’t have a purchase and the sign in link is never active. I’ve waited several weeks to report hoping it was a temporary glitch. Since my print copy doubled in price in less than a year, and I have cancelled it, digital is my last attempt to “support local journalism.” My only option is to use another device-iPad, Mac-to read the paper. **Developer response:** I apologize for the any technical issue you may be having. Please contact 540-981-3211 to verify you are signed up for full digital access. ### 2/5 — Lacks functionality *2020-04-16* I subscribed to read the e-paper which was recently removed from the app making it worthless to me. ### 4/5 — VT sports fan *2016-12-03* Good app. Has gotten easier to use. Does take up more storage than most of my other apps. All in all, I like it!👍 ### 2/5 — Ap Review *2016-06-05, version 4.18.170018615* Too many ads mixed in with news articles. It can get confusing. ### 2/5 — Slow freeze *2015-12-19* This app works okay most of the time, but it loads incredibly slow and often freezes in the middle of an article. You can't further in the article, you can't go back, basically have to close the app and start over. The writing is fantastic, but the local competitors have much more functional apps, even though they look almost identical in format! ### 4/5 — Much improved!!! *2015-12-17* Much improved over the previous version. The tile format works well for new delivery and seems the format of choice amongst the news industry. ### 2/5 — Lacking information *2015-09-20, version 4.14.6* This app is slow and freezes when you try to do a search. It lacks the classified section. This app seem to be made by a inexperience app builder.👎🏼 ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible app *2022-09-11* The home delivery price went through the roof, forcing me to go to the digital version of the Roanoke Times. The E-Edition lags. It freezes. It’s unresponsive. It’s almost unusable. In 2022, it’s inexcusable to have such a poor digital experience. ### 1/5 — Annoying to Use *2022-08-25* In the last few days the app has been doing strange things. I click on the e-edition and I’m told I need to sign in. But there is no link for signing in plus I am already signed in. So I have to go back to the home screen and logout and then login again. Then I have to reset my viewing preferences. This whole process has to be repeated every day. Plus turning the pages has become very slow. Please fix this! ### 1/5 — No longer works *2021-05-20* Have been using this app for over a year with no problem, it recently started doing strange things. On upload, half of screen is filled with a banner ad, no way to turn it off or override it. Arrows on sides don’t work sequentially - will go from page 1 to page 3, then page 5, etc., same on reverse. Unpredictable - sometimes does odd number skips, sometimes even, sometimes a combo of even and odd. Have tried deleting app and reinstalling, didn’t work. Called digital services number at the paper, couldn’t suggest a fix. Access via browser is fine, this must be an app problem. ### 1/5 — Hate new format *2019-06-20* I hate this new format and wish it was back the old way. Too confusing and hard to find local stories. ### 1/5 — Monile ap does mot look like desktop enews *2019-05-02, version 4.30.480042400* Do not like. ### 1/5 — No link *2016-10-21, version 4.19.290019701* You can only read 10 articles a month. They ask you to subscribe but no Lnkenhoker to "sign up". Not that I would because this is the Information Age and I can read local news on the TV news websites. ### 1/5 — Must give 1 star *2016-05-30* This app was written by a 6th grader with ADD only the first few lines of anything work (at least on a new iPhone 6s) any attempt to go back lands you on the home page. Even the obits stop 1/3 the way through the alphabet or jump to postings months old. I believe the app was computer generated with No Attempt to test it. It really rates a minus zero but 1 star is as low as you can go. ### 1/5 — Just not good enough *2015-02-14* I would use the app more, but navigation is awful, and ads are plentiful. I was especially upset on Feb 12 when the desktop version blocked me saying I HAD to buy a subscription. Y'all will eventually figure out that you need us more than we need you. ### 2/5 — Crashes and glitches out frequently *2025-10-14* I’ve had to delete and reload at least 6 times doing the six months since I first downloaded this app. **Developer response:** I’m sorry that you aren’t satisfied with our app. I would love to help resolve any issue you are having. Please email me at csc-digital-escalations@lee.net and we can troubleshoot the issue. ### 2/5 — Interested Reader *2025-04-04* What happened to the local Letters to the Editor? ## Most praised reviews (10 highest-rated) ### 5/5 — No issues *2025-05-08* Like the online edition. Access anywhere. Eco friendly. Easy navigation. No issues. **Developer response:** We appreciate the positive review! Thank you for taking the time to let us know you’re enjoying the app. ### 5/5 — Review of RT *2025-02-05* A “Hokie” now living in Fla, I still follow the Hokies faithfully. Faithfully telling us how to easily see the Hokies on TV and where, would be a great help. I really enjoy seeing them on the “tube” here in Fla. Thx **Developer response:** We appreciate the positive review! Thank you for taking the time to let us know you’re enjoying the app. ### 5/5 — Very informative *2019-06-13* I am enjoying this app. ### 5/5 — Roanoke.com *2018-09-17, version 4.30.420040062* Great app ### 5/5 — Roanoke times *2017-01-24* I get Roanoke Times on my iPad. Every day, I can depend on the Times to send me the headlines of interest. Also, if I want to see the entire newspaper, I am able to go on the Internet for ALL the news. Try it. You will love it! Betty E. ### 5/5 — Love it *2017-01-07* Nice to be able to see local news well written so easily. ### 4/5 — Paper version Roanoke times subscribers *2019-03-16* The Roanoke times is a great paper! The digital version works well BUT subscribers of the paper version have to sing in after 15 articles which is very annoying. ### 4/5 — Nice *2017-01-30* It's nice to be able to access my local paper but it doesn't have all the stories in my newspaper ### 4/5 — nobody *2017-01-09, version 4.21.290025500* Great ### 4/5 — Mr *2016-12-19, version 4.21.290025500* Nice --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*