# The Rounds: Delivery & Refills — Grocery/Essentials/Local Goods

> Sustainable delivery of groceries and household essentials in reusable containers. (iPhone/iPad app by Milkman Technologies Inc.)

- Source: https://appshunter.io/ios/app/the-rounds-delivery-and-refills/id6455041489 (this page in markdown: same URL + `.md`)
- Developer: [Milkman Technologies Inc](https://appshunter.io/developer/1500910759)
- Category: Food & Drink, Shopping
- Price: Free
- Rating: 4.77/5 from 347 App Store ratings · 26 written reviews indexed
- Age rating: 12+
- Requires: iOS 12.4 · 13 MB
- Languages: English
- Released: 2023-09-21
- Data updated: 2026-06-10
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/the-rounds-delivery-and-refills/id6455041489/reviews.md

## What is The Rounds?

The Rounds sustainably delivers your essential groceries, household staples and local favorites weekly in reusable containers, so you reduce your waste without disrupting your routine.

Visit therounds.co to see if we deliver in your zip code, then simply create an account and download the app to make it even more convenient to manage your sustainable lifestyle. Our Members save up to 50lbs of packaging waste a year.

The Rounds is a one-stop destination for managing everything coming in and out of your home:

1. One simple membership
2. Build your weekly bundle
3. Put essentials on autopilot
4. Leave out your empties for pickup

Reduce, reuse, repeat! The Round lets you set your most important household purchases on autopilot, like toilet paper, pantry staples, produce, local goods, pet supplies, and even services like e-waste recycling, composting, and SodaStream refill. With The Rounds you never run out of the things you need the most, and you reduce your household waste in the process!

With The Rounds refill & delivery service you can: 
Reduce your household waste by eliminating single-use packaging
Support your favorite local businesses without leaving your home
Put your household and grocery essentials on autopilot
Find sustainable alternatives to the products you use the most

Sign up for an account at therounds.co and download to get started
Terms and conditions apply. See therounds.co/terms-of-use

## Key features

- Weekly delivery of groceries and essentials
- Reusable containers to reduce waste
- Set recurring orders on autopilot
- Schedule pickup of empty containers
- Support local businesses
- E-waste recycling and composting services

## What do users think of The Rounds?

Overall sentiment: mixed

**Pros**

- ♻️ Sustainable reusable containers and packaging-free model
- 🚀 Convenient home delivery service
- 👍 User-friendly app interface
- 🛍️ Wide variety of products available
- 💬 Responsive and polite customer service
- ⏱️ Streamlined ordering and management system
- 🌱 Fresh, high-quality produce
- 🎯 Reduces need for store trips

**Cons**

- 💰 Overpriced products
- 🐛 Frequent app glitches and bugs
- 😞 Poor customer service responsiveness
- 📦 Missing items in orders
- 🚚 Delivery address errors
- 😤 Slow issue resolution process
- 🎨 Poor app navigation and design
- 📉 Limited product variety in bundles
- 💳 Partial refunds instead of full compensation
- 🥀 Product quality issues (withered flowers, shoddy items)

**Commonly reported bugs**

- Continue button disappears below screen on iPhone
- App crashes on opening screen (iPhone 15, iOS 17.6.1)
- Glitching when editing delivery information
- General app instability and performance issues
- Scroll functionality not working properly

**Most requested features**

- Direct in-app reporting system for missing items
- Improved app navigation and UI design
- Better scroll functionality for mobile devices

## Recent user reviews (10 of 26)

All indexed reviews: https://appshunter.io/ios/app/the-rounds-delivery-and-refills/id6455041489/reviews.md

### 3/5 — Glitching Recently

*2025-01-15*

Love the Rounds but the app has been so glitchy for me recently, making it really hard for me edit my delivery. Please fix!

### 1/5 — They fail to include items in the order and don’t respond.

*2025-01-13*

Each time I’ve ordered from this app, I’ve had missing items in my order. There’s no way to report this directly in the app—you have to text some random number if something goes wrong. Then, it takes a day for them to respond and promise to redeliver the item in a few days. When the delivery date arrives, they send you a tracking number saying the item is on its way, only for them to later tell you it’s not. They issue a partial refund (but not the full amount for some reason), and it goes to your account rather than your credit card, likely to keep you hooked. This is just a poorly run business, and I wouldn’t recommend it to anyone.

### 1/5 — (tech) BUGS BUGS BUGS

*2024-12-17, version 1.0.8*

everybodyyyyyyy

### 2/5 — Problem with the app still an issue for me.

*2024-11-18*

The continue button is below the screen on my I-phone, and when I attempt to scroll down it shows up for 2 seconds but immediately disappears so I can’t access it. Tested it with friends who have confirmed that like me, they can’t find a way to make it work.

### 1/5 — Doesn’t work

*2024-10-28*

I’ve tried removing and reinstalling several times and the app doesn’t work at all. I can’t get past the opening screen on iPhone 15– 17.6.1

### 2/5 — App is subpar

*2024-10-28, version 1.0.8*

I don’t mind the service but the app is poorly designed, navigating is so tedious I almost don’t want to use the service

### 1/5 — Bad quality, unresponsive customer service

*2024-07-13*

The quality of their overpriced products is terrible. On top of that the “always available” phone number listed for texting does not reply at all to my concerns. 🗑️

### 2/5 — Bad customer service

*2024-05-23*

I wanted to like it. I thought it was a pretty neat app and subscription but aside from their products being overpriced, they have bad customer service. I live in an apartment complex and I made sure my address and apartment number was accurate and they delivered to a totally different number. They sent me a picture and I went to go look for a doormat that looked like the picture. I ordered a flower bouquet and they were withered since it was the next day from my expected delivery. I was disappointed that when I got home I had no package when I was suppose to. The snacks are meh and overpriced. Just go to Whole Foods. The bouquet was underwhelming for the price. I would have tried again but the customer service did nothing to compensate for damaged goods or the trouble of having to do a scavenger hunt. I’m all up for saving the planet but there are other ways that are more cost efficient. Not worth the hype

### 5/5 — The best!

*2024-02-10*

I love knowing the containers are being reused. Customer service is excellent. And delivery right to my door. What’s not to love! The produce is a bit pricey but I mainly use this service for the items that come in containers that can be reused.

### 5/5 — Super convenient!

*2024-02-04*

My husband and I have used The Rounds for a while, it’s the easiest way to manage all the everyday essential stuff we use in our home. The app is awesome and keeps getting even better!

## Frequently asked questions about The Rounds

### What does The Rounds app do?

The Rounds app facilitates a sustainable delivery service for groceries, household staples, and local goods. It uses reusable containers to minimize waste and allows users to manage their deliveries, set recurring orders, and schedule pickups for empty containers.

### What are the key features of The Rounds?

Key features include weekly delivery of essentials in reusable packaging, the ability to put recurring purchases on autopilot, support for local businesses, and options for services like e-waste recycling and composting. Users can also schedule pickups for their empty containers.

### How much does The Rounds cost?

The app itself is free to download and use. The service operates on a membership basis, with details on membership costs and product pricing available on their website, therounds.co. Specific pricing is not detailed within the app description.

### Is The Rounds app compatible with my device?

The app is available for download, implying compatibility with standard mobile devices. Users can visit therounds.co to see if delivery is available in their zip code and then download the app to manage their account and orders.

### What are the main benefits of using The Rounds?

The primary benefits include reducing household waste by eliminating single-use packaging, conveniently receiving essential groceries and household items, and supporting local businesses. The autopilot feature ensures you never run out of needed products.

## Version history (last 5 releases)

### 1.0.9 — 2025-03-15

We've improved your shopping experience by removing the swipe-up-to-refresh gesture. We've also made the app more stable with various bug fixes.

### 1.0.8 — 2024-06-15

We made some design improvements and squashed some bugs to improve your shopping experience

### 1.0.7 — 2024-02-10

Various bug fixes and improvements

### 1.0.6 — 2024-01-30

Various bug fixes and improvements

### 1.0.5 — 2024-01-23

Various bug fixes and improvements

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*