# The Salty Donut — user reviews

> 34 indexed App Store user reviews of The Salty Donut by Lunchbox Technologies Inc., rated 4.90/5 from 3,881 ratings.

- Source: https://appshunter.io/ios/app/the-salty-donut/id1599787786/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-salty-donut/id1599787786.md
- Rating breakdown: 5★ 3,705 · 4★ 99 · 3★ 28 · 2★ 9 · 1★ 40

## What do users think of The Salty Donut?

Overall sentiment: positive

**Pros**

- 👍 Great app
- 👍 Great doughnuts
- 👍 Friendly staff
- 👍 Delicious doughnuts
- 👍 Intuitive app
- 👍 Easy to use
- 👍 Awesome perks and rewards

**Cons**

- 🐛 App issues since new update
- 🐛 Glitches and bugs in app
- 🐛 Text overflow in app
- 🐛 Buggy app
- 🤔 Can't see menu without starting order

**Commonly reported bugs**

- Checkout glitches
- Back button freezes app
- Compatibility issues with older devices

**Most requested features**

- Add search function for menu
- Improve app stability and performance

## Newest reviews (10 of 34)

### 3/5 — Password reset

*2025-07-04, version 25.4.1*

Password reset would not send reset email to my email address.

### 4/5 — Issue Since New Update

*2024-12-22, version 4.1.3*

i’ve Ordered Multiple Times Via The Salty Donut App, But Ever Since The Last Update i’ve Had To Re-enter My Address Before The Order Could Be Placed 🥺, (Please Fix This Issue).  😋 Every Donut i’ve Tried Has Been Delicious 😋!

### 3/5 — Great donuts, app is alright

*2024-11-28, version 4.1.3*

Wish you could see the menu without having to start an order

### 5/5 — Quality!

*2023-09-21, version 1.0.3*

Intuitive + No lag time + Apple Pay = Quality!

### 3/5 — App lag/freeze

*2023-07-04, version 1.0.3*

I couldn’t do a back option it would freeze or lag.

### 5/5 — Best Donuts Ever

*2023-03-24, version 1.0.3*

The salty donut is by far the best donuts I’ve ever had!

### 4/5 — App can be buggy

*2023-02-09, version 1.0.2*

The app has a clean look and it’s clear however it tends to be sometimes buggy

### 3/5 — Donut miss this place!

*2023-02-08, version 1.0.2*

Friendly peeps and delicious donuts!

### 5/5 — Easy!

*2022-07-31, version 1.0.2*

Best Donuts Ever!

### 5/5 — The Best Donut Shop in Miami

*2022-07-07, version 1.0.2*

The salty donut has become an icon in south Florida and with the addition of the app it makes ordering a lot easier!

## Most critical reviews (10 lowest-rated)

### 1/5 — Great Coffee Terrible App

*2026-07-20, version 26.0.1*

The Salty has amazing coffee and donuts. They’re a little pricey, but the quality is worth it.

The reason for my lower rating is the app only. It’s honestly one of the worst ordering apps I’ve used. It’s constantly buffering, and placing an order feels like trying to buy concert tickets. During checkout, it repeatedly says the store “needs more time,” and by the time it refreshes to the new pickup time, it needs even more time again. It can take several attempts before an order is finally confirmed.

On top of that, there’s essentially no useful order tracking. The app marks the order as “complete” and closes it even though that just means a delivery driver has picked it up from the store. After that, it’s nearly impossible to tell where your order actually is or when it will arrive.

The food and coffee are great, but the app seriously needs improvement. I hope they update it soon because it’s the only part of the experience that keeps me from giving a higher rating.

### 1/5 — $12 donut disaster

*2026-01-13, version 25.6.5*

It took 10 minutes and numerous tries to order these $12 dozen donuts! And the email gives delivery as an option but you can only PICK UP!

### 1/5 — UNNECESSARY REFRESH

*2024-10-24, version 4.0.7*

The newly updated version of this app is unnecessarily cumbersome, filled with bugs and glitches and doesn’t enable easy access to previous or favorite past orders, so for a regular customer, every order experience feels like the first time.

I’m not sure who oversaw this reimagined app, but this shouldn’t be considered a success. It’s awful.

### 1/5 — Fix your app

*2024-07-17, version 1.0.7*

Salty, we like you lots, and we’ve been around since your early days, but your app is trippin’. When I try to check out it glitches. At first I thought maybe it happened because a specific donut was out of stock, but I just added a classic glaze donut and it STILL gives me the error message. Software testers, do your thiiing.

### 2/5 — sucks

*2026-03-02, version 25.7.4*

reward system doesn’t work and tells you you are getting a free item but once you are at register it shows “0 rewards” pls fix it

### 2/5 — Good place, horrible app

*2025-12-17, version 25.6.5*

This place is delicious but this app has to be the worst app on my phone right now.

### 2/5 — NOT DOING THIS AGAIN!

*2025-10-09, version 25.5.9*

It took me 30+ minutes and creating a new acct bc my reset password never came through to order SIX doughnuts & had to use a coworkers phone number bc it wouldn’t allow
 me to use mine. No rewards given either, of course- 
unacceptable!!

### 2/5 — Always glitching

*2025-03-23, version 25.1.7*

There are so many glitches with this app that make ordering very stressful at times.

### 2/5 — Functional but with errors and missing features

*2023-02-13, version 1.0.2*

The app isn’t buggy but the text overflows and doesn’t wrap within the description box for some items. For example, when buying a latte and choosing the iced option, you have two choices: with ice or no ice. But the “no ice” option has a description that runs off the side of the page and doesn’t wrap around its container so you can’t read the whole description. I also expected a search function for the menu. It’s very user hostile to make me scroll multiple pages if I know what I want.

### 3/5 — Technology issues

*2026-07-05, version 25.9.8*

Food is great. The app not so much.

## Most praised reviews (10 highest-rated)

### 5/5 — Salty donut

*2026-06-11, version 25.9.1*

Everything is good

### 5/5 — Best doughnuts in town!

*2026-02-21, version 25.7.4*

Love The Salty 🍩. I used to travel to Orlando & so happy when they came to Tampa!

### 5/5 — Hittin’!

*2026-01-10, version 25.6.5*

These donuts hit! I drive an hour just to get them…often. If you dig gourmet then this spot is it.

### 5/5 — I love you Salty Donut!!!

*2025-06-14, version 25.3.3*

That’s all! I just love it!!!

### 5/5 — WE LOVE SALTY

*2025-01-26, version 4.1.7*

Great app, great doughnuts. Love it.

### 5/5 — Great service!!

*2024-08-26, version 1.0.7*

Very informative @ the register,  great atmosphere. Thank you Gaby and Denise

### 5/5 — Best Donuts in Miami!

*2024-06-22, version 1.0.7*

B

### 5/5 — Obsessed!¡

*2024-05-18, version 1.0.7*

Absolutely DELICIOUS ¡!¡!

### 5/5 — Good customer service

*2024-02-11, version 1.0.6*

Staff is cheerful

### 5/5 — Amazing

*2023-10-03, version 1.0.4*

When new donut flavors or holiday ones come out they are so delicious. 

Also the normal everyday ones are simply wonderfully tasteful

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
