# The Shade Store V2

> Remote control for motorized window treatments with scheduling and grouping. (iPhone/iPad app by The Shade Store, LLC..)

- Source: https://appshunter.io/ios/app/the-shade-store-v2/id1469402211 (this page in markdown: same URL + `.md`)
- Developer: [The Shade Store, LLC.](https://appshunter.io/developer/1165318929)
- Category: Lifestyle
- Price: Free
- Age rating: 4+
- Requires: iOS 13.0 · 130 MB
- Languages: American English
- Released: 2019-10-21
- Data updated: 2026-08-26
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/the-shade-store-v2/id1469402211/reviews.md

## What is The Shade Store V2?

Personalize your motorized Shades, Blinds and Drapery for the way you live: Synchronize multiple products, set your favorite positions and schedule timers from your iPhone and iPad. Important note: App must be used with The Shade Store Wireless Link, available to purchase at https://www.theshadestore.com/collections/motorized-window-treatments

 
KEY FEATURES:

- Compatible with motorized Shades, Blinds and Drapery by The Shade Store

- Up to 30 configurations for Shades: Set your own, group by room or select from various preset heights

- Schedule automatic timers to manage natural light throughout the day

- Position Shades individually or in groups

- Not at home? No problem. The Shade Store App lets you control your window treatments no matter where you are.

## Key features

- Motorized shade, blind, and drapery control
- Set up to 30 shade configurations
- Schedule automatic timers
- Control shades individually or in groups
- Remote control from anywhere

## What do users think of The Shade Store V2?

Overall sentiment: negative

**Pros**

- ✅ Shades themselves are high quality and beautiful
- 🏠 HomeKit integration works well (when functional)
- 🎯 Easy to set up scenes and timers (once connected)
- 🔊 Voice control with Alexa/Google Home works
- ⚡ Improved performance with newer hub versions
- 📱 App interface is intuitive for basic operations

**Cons**

- 🐛 App frequently deletes all devices and settings
- 🔌 Hub connectivity is extremely unreliable
- 📡 Poor WiFi range, requires hub in each room
- 🔗 Incompatible with dual-band routers without workarounds
- 😤 Setup process is unnecessarily complex and fragile
- ❌ V2 app incompatible with original V1 hub
- ⏱️ Timers don't execute at scheduled times
- 🚫 HomeKit integration frequently breaks
- 💸 Expensive product with poor technical support
- 🔄 Requires constant resets and reconfiguration
- 📵 Battery status displays incorrectly in HomeKit
- 🎯 Scenes and automations fail unpredictably

**Commonly reported bugs**

- App loses all saved devices after hub unplugging
- Shades randomly disappear from app
- Hub won't reconnect after power outages
- Firmware requires frequent soft resets
- App stuck in endless pairing loop
- HomeKit status doesn't update properly
- Scenes and timers randomly deleted
- Hub offline despite blue light indicator
- Shades fail to pair consistently
- Battery status shows 'low battery' incorrectly
- App crashes during setup at timezone selection
- Devices unpairing after being added
- Hub connection drops after iOS updates
- Grouped shades stop responding together
- App won't connect to hub despite HomeKit recognition

**Most requested features**

- Battery percentage display in app
- Sunrise/sunset timer functionality
- Labeled buttons during setup process
- Display upcoming timer activation times
- Correct sunrise/sunset time calculations
- Ethernet pairing support
- Better documentation and troubleshooting guides
- Dual-band router compatibility without workarounds
- Persistent device storage after power outages
- Improved signal strength and range

## Recent user reviews (10 of 115)

All indexed reviews: https://appshunter.io/ios/app/the-shade-store-v2/id1469402211/reviews.md

### 1/5 — Thought it couldn’t get worse

*2026-02-04, version 320.5.1*

The old app was terrible but at least it generally worked.  New app lost all my settings and devices.  Basically bricked my whole system.  Embarrassing app for Shade Store but from the reviews it’s pretty clear they don’t care.

### 2/5 — Hard to work app

*2026-01-30, version 320.5.1*

The shades are FABULOUS! The App is very difficult to work. Even the installers have had trouble helping me get timers set

### 1/5 — The app doesn’t befit the brand

*2026-01-18, version 320.5.1*

The app and firmware are extremely buggy. I’ve had to do a soft reset on the firmware 5 times in 2 months. Even the installers gave up trying to setup the hub! Thankfully I’m a software engineer and I was able to figure it out the next day.

This feels unacceptable after spending $8,000 on the shades + smart home hub. The app itself feels like a high school project.

### 1/5 — The app lost all saved blinds after unplugging the hub

*2026-01-07, version 320.5.1*

I added the blinds into the shade store app and connected it with google home. The hub was unplugged and now i notice in the app all the blinds and rooms i added have been erased. What a waste of time.

### 5/5 — HomeKit working in iOS 26 with bridge pro

*2025-11-07, version 320.5.1*

New bridge with matter support solves the problems with the old bridge. Everything is working now for the most part. Thanks for improving things over time.

### 1/5 — Garbage

*2025-08-24, version 320.4*

The V2 app is garbage. I had the same experience as another recent review. V1 worked great but now I am unable to control the shades or set any automations with the app. It’s infuriating that now I have to buy another hub when the one I have is in working condition.

### 3/5 — Miss battery percentage

*2025-08-21, version 320.4*

App used to show battery percentage now the feature is gone

### 5/5 — Improved performance

*2025-08-15, version 320.4*

Had replaced the wireless link recently and the performance is much improved!

### 1/5 — Terrible

*2025-08-11, version 320.4*

After several years of working just fine, my shades now do not work at all with the app. Had a technician come and switch out of hub, they still don’t work at all (since about 3 or 4 months ago).

### 3/5 — Glitchy but mostly works

*2025-07-01, version 320.3*

After the latest update, I had to manually update the settings for four of my seven shades. The system prompted me to indicate what kind of charger I had for each one. This seemed odd, but the app seems ok otherwise. I’ve had my shades since 2021 and mostly love them. The automations and integration with Google Home are very helpful. As others have noted, pairing the app with the shades and my home system was way more complicated than it should be. I’m hoping that is something I won’t need to do again.

## Frequently asked questions about The Shade Store V2

### What does The Shade Store V2 app do?

The app allows you to control your motorized shades, blinds, and drapery from The Shade Store. You can set custom positions, group treatments, and schedule timers for automated adjustments throughout the day.

### What are the key features of this app?

Key features include compatibility with The Shade Store's motorized window treatments, the ability to set up to 30 shade configurations, scheduling automatic timers, and controlling shades individually or in groups from any location.

### Is this app free to use?

Yes, the app itself is free to download and use. However, it requires a separate purchase of The Shade Store Wireless Link accessory to function.

### What devices is this app compatible with?

The app is designed to work with The Shade Store's motorized Shades, Blinds, and Drapery. It can be controlled from your iPhone and iPad.

### How can I use this app to manage natural light?

You can schedule automatic timers within the app to manage natural light throughout the day. This allows you to set your shades to open or close at specific times, optimizing light and privacy.

## Version history (last 5 releases)

### 320.5.1 — 2025-10-23

- Minimum supported iOS version is now 13.0 to ensure compatibility with the latest Apple frameworks.
- Fixed an issue where a curtain device could display an error state incorrectly.
- Fixed a bug where a device timer set to 100% did not behave as expected.

### 320.4 — 2025-07-14

Improvements & New Features:

- System Indicators: View Wi-Fi, battery, and signal status right inside the app.
- Seamless reconnection when switching networks or reopening the appno more forced restarts.
- Faster Launch: App opens in under 1 second on most modern devices.
- Locations Menu Redesign: Easier navigation and location switching from the home screen.
- Hub Health Overview: Check the status of all hubs at a glance.
- SSID & Wi-Fi Update: Update hub network settings without internet.
- Improved Hub & Shade Pairing
- Tablet & Foldable Support: Optimized layout for large screens.

Bug Fixes:

- Fixed crashes during TDBU scene edits.
- Improved handling of legacy hub permissions and HomeKit conflicts.
- Refined text, animations

### 320.3 — 2025-05-23

- Improved hub pairing flow that now supports Wireless Link PRO.
- New “Add Hub” button now appears across all tabs.
- Improved battery voltage detection and Battery levels now shown with simple icons: Full, Half, Low icons.
- Permissions that can be accessed by the side menu.
- “Add Shade” prompt appears automatically after hub provisioning.
- Minor bug fixes and performance improvements.

### 318.3 — 2024-10-31

Updated features of The Shade Store’s V2 App include:

- Minor updates to help links
- Adding additional links to integrations
- Minor text updates and iPad screenshots

### 318.2 — 2024-09-05

Updated features of The Shade Store’s V3 App include:


-	One Tap activation to open and close shades, rooms and scenes
-	Dedicated shade control screens to provide customized positioning
-	Health Status to monitor battery life and signal strength of all motors
-	Seamless quick start set up including ethernet provisioning for Dual Band and Mesh Networks

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## More apps by The Shade Store, LLC.

- [The Shade Store V1](https://appshunter.io/ios/app/the-shade-store-v1/id1165318930)

All apps by The Shade Store, LLC.: https://appshunter.io/developer/1165318929

## Related topics

[automate pulse 2](https://appshunter.io/ios/topics/automate-pulse-2) · [legrand shades](https://appshunter.io/ios/topics/legrand-shades) · [shade analyzer](https://appshunter.io/ios/topics/shade-analyzer) · [automate shades](https://appshunter.io/ios/topics/automate-shades) · [bali blinds](https://appshunter.io/ios/topics/bali-blinds)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*