# The Shilla Duty Free Shop — The Shilla Duty Free Global > Duty-free shopping app with barcode scanning and voice search. (iPhone/iPad app by HOTEL SHILLA CO.,LTD..) - Source: https://appshunter.io/ios/app/the-shilla-duty-free-shop/id1413656713 (this page in markdown: same URL + `.md`) - Developer: [HOTEL SHILLA CO.,LTD.](https://appshunter.io/developer/405423092) - Category: Shopping, Travel - Price: Free - Rating: 1.40/5 from 7 App Store ratings · 8 written reviews indexed - Age rating: 4+ - Requires: iOS 15.0 · 26 MB - Languages: American English - Released: 2018-08-18 - Data updated: 2026-08-22 - Monetization: ad-supported - User reviews in markdown: https://appshunter.io/ios/app/the-shilla-duty-free-shop/id1413656713/reviews.md ## What is The Shilla Duty Free Shop? The following optional access rights are required for service delivery: you can still use basic services even if you do not allow this access. • Storage authority: access for product review registration, photo album usage when 1:1 consultation • Camera authority: access for product review registration, 1:1 consultation • Contacts authority: access for sending push service (Google account information check) [Customer Service] Phone : +82-2-2639-6000 Business Hours : 09:00 ~ 18:00 (Korea Standard Time) ## Key features - Voice search functionality - Barcode product search - Product review registration - 1:1 customer consultation - Optional camera and microphone access ## Recent user reviews (8 of 8) All indexed reviews: https://appshunter.io/ios/app/the-shilla-duty-free-shop/id1413656713/reviews.md ### 1/5 — Can not login at all *2026-06-08* I keep changing my password and none of the reset password work! What a trash app. I thought Korea app already up to date. Unfortunately no. ### 1/5 — Impossible *2026-05-14* Impossible to log in even resetting passwords a couple times in a row. ### 1/5 — Can’t log in *2026-04-02* I just registered my account, but I couldn’t log in. I tried to reset the password and it didn’t work at all. ### 1/5 — Cannot make payment with credit card *2024-10-02* Failed to pay with credit card, tried a dozen times ### 1/5 — Frustrating experience. *2022-10-01* Failed to purchase both from the web page and the app. Button does not work. Cant search an item. Very frustrating experience. ### 1/5 — Most frustrating app and site to use *2019-09-10, version 2.4.0* Shilla duty free’s sign up process as a whole, on the web and the app, is frustrating and confusing. When I log in using the Korean website it works but not on the English website. It’s impossible to log in through the app. ### 5/5 — shilla！I like it *2019-07-25* So convenient ### 1/5 — Sign up and log in unsuccessful *2019-05-22, version 2.3.7* The shilla duty free app is very big problem sign up and log in!! After I registered it can’t log in to the member!!! ## Frequently asked questions about The Shilla Duty Free Shop ### Does The Shilla Duty Free Shop have ads? Yes, The Shilla Duty Free Shop contains advertisements. ### What is the rating for The Shilla Duty Free Shop? The Shilla Duty Free Shop has a rating of 1.8 stars from 4 ratings. ### What devices support The Shilla Duty Free Shop? The Shilla Duty Free Shop supports iPhone and iPod devices. ### What is the age rating for The Shilla Duty Free Shop? The Shilla Duty Free Shop has an age rating of 4+. ### When was The Shilla Duty Free Shop last updated? The Shilla Duty Free Shop was last updated on March 9, 2026. ### How can I contact customer service for The Shilla Duty Free Shop? You can contact customer service for The Shilla Duty Free Shop by phone at +82-2-2639-6000 during business hours of 09:00 to 18:00 (Korea Standard Time). ### Can I use The Shilla Duty Free Shop without granting all permissions? Yes, you can still use the basic services of The Shilla Duty Free Shop even if you do not allow optional access rights like microphone, storage, or camera. ## Version history (last 5 releases) ### 2.8.1 — 2026-06-22 Some bugs have been fixed to improve the stability of the app. ### 2.8.0 — 2026-05-26 Some bugs have been fixed to improve the stability of the app. ### 2.7.9 — 2026-04-13 Some bugs have been fixed to improve the stability of the app. ### 2.7.8 — 2026-03-09 Some bugs have been fixed to improve the stability of the app. ### 2.7.7 — 2025-12-10 Some bugs have been fixed to improve the stability of the app. ## Apps similar to The Shilla Duty Free Shop | App | Rating | Price | Category | | --- | --- | --- | --- | | [Shinsegae Duty Free](https://appshunter.io/ios/app/shinsegae-duty-free/id1174635397) | 1.4 (20) | Free | Shopping | | [Gmarket Global (ENG/中文)](https://appshunter.io/ios/app/gmarket-global-eng/id997183005) | 2.1 (100) | Free | Shopping | | [W Concept Global : K-Fashion](https://appshunter.io/ios/app/w-concept-global-k-fashion/id6458788225) | 3.3 (23) | Free | Shopping | | [Incheon Airport DutyFree Shop](https://appshunter.io/ios/app/incheon-airport-dutyfree-shop/id6743690389) | 1.0 (4) | Free | Shopping | | [LOTTE DUTY FREE (Global Ver.)](https://appshunter.io/ios/app/lotte-duty-free-global-ver/id492083651) | 3.7 (78) | Free | Shopping | | [Hyundai Duty Free](https://appshunter.io/ios/app/hyundai-duty-free/id1436812610) | 1.8 (5) | Free | Shopping | ## More apps by HOTEL SHILLA CO.,LTD. - [신라면세점-뷰티,패션,주류 면세 쇼핑](https://appshunter.io/ios/app/id657305753) - [新罗免税店](https://appshunter.io/ios/app/id915646377) - [SRS Business Travel Management](https://appshunter.io/ios/app/srs-business-travel-management/id1029278768) - [新羅免税店](https://appshunter.io/ios/app/id1217302900) - [신라호텔 - 호텔예약](https://appshunter.io/ios/app/id1297887151) All apps by HOTEL SHILLA CO.,LTD.: https://appshunter.io/developer/405423092 ## Related topics [the shilla duty free shop](https://appshunter.io/ios/topics/the-shilla-duty-free-shop) · [siila](https://appshunter.io/ios/topics/siila) · [shila duty free](https://appshunter.io/ios/topics/shila-duty-free) · [lotte duty free korea](https://appshunter.io/ios/topics/lotte-duty-free-korea) · [lotte duty free](https://appshunter.io/ios/topics/lotte-duty-free) · [shinsegae duty free](https://appshunter.io/ios/topics/shinsegae-duty-free) · [lotte duty free shop](https://appshunter.io/ios/topics/lotte-duty-free-shop) · [duty duty](https://appshunter.io/ios/topics/duty-duty) · [duty free](https://appshunter.io/ios/topics/duty-free) · [hyundai duty free](https://appshunter.io/ios/topics/hyundai-duty-free) · [airstar duty free](https://appshunter.io/ios/topics/airstar-duty-free) · [lotte duty free singapore](https://appshunter.io/ios/topics/lotte-duty-free-singapore) · [duty free eg](https://appshunter.io/ios/topics/duty-free-eg) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-22.*