# The Shout App — Chat & Texting > Centralized business communication and automation for sales, service, and team management. (iPhone/iPad app by Micro Enterprise Technologies LLC.) - Source: https://appshunter.io/ios/app/the-shout-app/id1402799372 (this page in markdown: same URL + `.md`) - Developer: [Micro Enterprise Technologies LLC](https://appshunter.io/developer/1402799371) - Category: Business, Utilities - Price: Free - Rating: 4.50/5 from 64 App Store ratings · 44 written reviews indexed - Age rating: 4+ - Requires: iOS 12.1 · 71 MB - Languages: American English - Released: 2018-08-12 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/the-shout-app/id1402799372/reviews.md ## What is The Shout App? Make Shout your central work hub for customer service, marketing, orders, invoicing, shipping, and team management. “I’m obsessed! Shout has transformed my business. Bots and automations keep me organized, increase my sales and save me several hours a day!” – Katie E, Direct Seller Join thousands of companies who use Shout to save time, sell more, get paid faster, and lead teams. Why Shout Build Meaningful Relationships Real time, two-way texting Ensure No One Slips Through the Cracks Manage messages in one place Keep track of important contact details – birthdays, orders, more Schedule follow ups Offer Real-Time Customer Service Direct access to you with your dedicated text number Keep your personal number private Organize customers into groups for VIP treatment Make Sales Feel Effortless Send marketing blasts Create drip campaigns to nurture leads Build bots to take orders Track order status Create Square invoices Automatically text tracking Get Paid Faster Send invoices and receipts via text Save Time and Money Shipping Print shipping labels and packing slips Schedule pick ups Text tracking Automate Busywork, Focus on What Matters Build bots to generate leads and take orders Send drip campaigns to onboard new team members Schedule follow up messages Using recurring events to run promotions Be a Better Leader Onboard team members with bots Use share links to share your process with your team Schedule messages to check-in and inspire Offer free team communication using Shout-to-Shout (S2S) Manage Everything in One Place Get all your conversations – text, facebook messenger, and S2S in one place Manage everything from a single dashboard Shout features: Two texting phone numbers Shout mobile app Multi-channel inbox Simple CRM Bots Drip campaigns Quick responses Scheduled messages Recurring Events Order Tracking & Invoicing Shipping MMS and Attachments Share Links New in Version 2.0: New design Faster, more stable app to reduce crashes Updated conversation filters for better control Manage which bots are active and see who is interacting with a bot Send images via MMS (not image links!) Mark contacts or bots as favorites for quick access A free shout account is required to use this app Questions? We’re here to help! Text HELP to 801-893-2843 ## Key features - Real-time two-way texting - Multi-channel inbox - Automated bots for orders and leads - Drip campaigns for nurturing - Invoicing and payment processing - Shipping label printing - Team communication and management ## Recent user reviews (10 of 44) All indexed reviews: https://appshunter.io/ios/app/the-shout-app/id1402799372/reviews.md ### 1/5 — Extremely disappointed by the lack of customer support *2026-08-19, version 3.7.10* I was a Shout customer for several years, and initially I had a great experience. The platform worked well, customer service was responsive, and I regularly recommended Shout to others. Unfortunately, my experience has changed dramatically over the past year or two. Support has become increasingly difficult to reach, response times have slowed significantly, and the platform seems to have received very few meaningful updates. After dealing with these issues for some time, I ultimately decided to move my business texting service to another provider. The most frustrating part has been trying to port our long-established business phone number. Our new provider submitted the port request through Twilio, but we were told the transfer is waiting on approval to release our number from Shout. For nearly two weeks, my assistant and I have tried repeatedly to get help. We have contacted Shout through the in-app support chat, phone calls, texts, email, LinkedIn, Facebook Messenger, and even a direct message to the founder. We have received no response through any of these channels. The in-app chatbot has also been unable to connect us with an actual person. At this point, I’m not asking Shout to convince me to stay or resolve my concerns with the platform. I simply need someone to respond and help facilitate the release of our business number so we can move forward with our new provider. Being unable to reach anyone while an important business phone number is essentially stuck in limbo has been incredibly frustrating and disruptive. I’m especially disappointed because Shout was once a company I was genuinely happy to recommend. I would gladly update this review if someone from Shout responds and resolves the issue, but based on our recent experience, I cannot recommend the service to businesses that depend on responsive customer support or need confidence that they’ll be able to take their business number with them when they leave. ### 1/5 — No Response from Shout *2026-08-06, version 3.7.10* I used to love Shout. It was one of my favorite platforms to recommend to my clients. Unfortunately, the last 1-2 years has been rough. Shout is glitchy and the support team is nonexistent. About two weeks ago, my client decided to port her number to a different platform. However, we need Shout’s approval to move forward with the port. My client and I have tried several times, through several different channels, to get in touch with someone at Shout to approve the port, with no luck. If you’re looking for texting software that has a great customer service department and that is quick to respond, look somewhere else. ### 1/5 — It was mediocre, current experience is terrible. *2025-02-10, version 3.7.10* A number of weird glitches that I have just dealt with because the price goos relative to other bulk texting apps, but annoying to have to deal with, especially when the cost is low relatively speaking but still significant. But now the app has cut off our number and access to our customers with no warning, due to their own system upgrade. We will lose thousands of dollars, not to mention the time and stress this has caused. The customer service response to this issue has been terrible. ### 1/5 — Not impressed *2024-03-17, version 3.7.10* Getting into the app there are no prompts to show me where everything is and what things are used for…idek if there is a way I can send the same message to multiple people separately…I’m not sure if this is even possible. Also no help at all from the message center support. Help would be great thanks. ### 5/5 — Five Stars, Fabulous, & Multifunctional! *2023-09-24, version 3.7.7* Personalized! I love that I can message straight from the app, and the recipient sees a note from me with a real phone number. Versatile! Helps me compartmentalize: • church • work • family Easy to use! It’s not rocket science. And there’s a lot of helpful how-to videos and articles for anything you can’t figure out. Customer service is so friendly and helpful! ### 5/5 — Amazing tool to have for your business!! *2022-11-04, version 3.6.0* The SHOUT app has unlimited possibilities! This will help your business grow and it has wonderful tutorials to help you navigate the app. You cannot rely on Facebook or Instagram anymore!! This will help you communicate, reach new people with content, stay engaged and informed! ### 5/5 — Game changer! *2022-11-04, version 3.6.0* Shout helps me manage all my team and customer communication in one inbox! I love it. ### 5/5 — I LOVE this app!! *2022-11-04, version 3.6.0* This app has helped me save sooo much time in my business. I feel like I’m a terribly slow responder to clients because I’m so hands on and get overwhelmed easily. This app does so many awesome things, I couldn’t run my business without it. ### 5/5 — Business changer! *2022-10-30, version 3.6.0* Shout has helped me get organized so I can still be able to homeschool my three kids, and my other part time job. It makes my online work and customer communication soo much easier. No one gets ignored and no message goes unread. Im able to send one email or text to a mass group instead of individually which saves me so much time and stress! ### 5/5 — Communication made easier! *2022-10-27, version 3.6.0* I was going to say Shout makes business easier, but actually at the heart of business is communication + collaboration and Shout definitely makes that easier. So grateful to have been introduced to this app! ## Frequently asked questions about The Shout App ### What does The Shout App do? The Shout App acts as a central hub for businesses to manage customer service, marketing, sales, invoicing, shipping, and team communication. It allows for real-time texting, automated bots, drip campaigns, and streamlined order and shipping management. ### What are the key features of The Shout App? Key features include real-time two-way texting, a multi-channel inbox to manage conversations from various platforms, automated bots for lead generation and order taking, drip campaigns, integrated invoicing, and shipping label printing. ### Is The Shout App free to use? Yes, a free Shout account is required to use the app. The application itself is free to download and use, providing access to its core business management functionalities. ### What kind of businesses is The Shout App for? This app is designed for businesses that need to manage customer interactions and automate processes. This includes direct sellers, small to medium-sized companies, and teams looking to improve sales, customer service, and internal communication. ### How does The Shout App help with sales and payments? The app facilitates sales by allowing businesses to build bots for taking orders and sending marketing blasts or drip campaigns. It also helps get paid faster by enabling the creation and sending of invoices and receipts directly via text. ## Version history (last 5 releases) ### 3.7.10 — 2023-12-20 Fixed performance bugs ### 3.7.9 — 2023-12-19 We've fixed some performance bugs ### 3.7.8 — 2023-10-24 Fixed bug affecting opening external links ### 3.7.7 — 2023-06-25 - Fix to open pdf's in external browser ### 3.7.6 — 2023-05-11 You can now easily invite your contacts, lists, and tags to your group chats. It's easy to sync your contacts with you phone right from the group chat invites, then Shout will text or email any of your contacts that don't have Shout accounts with your invite link. If your contact already has a Shout account, it will automatically add them to the group chat and send them a Shout Notification letting them know they've been added. ## Apps similar to The Shout App | App | Rating | Price | Category | | --- | --- | --- | --- | | [Nowsite](https://appshunter.io/ios/app/nowsite/id1451455891) | 3.3 (63) | Free | Business | | [Project Broadcast](https://appshunter.io/ios/app/project-broadcast/id1289777524) | 3.7 (96) | Free | Business | | [Shaklee Share](https://appshunter.io/ios/app/shaklee-share/id1529190639) | 4.8 (565) | Free | Business | | [RapidFunnel Inc.](https://appshunter.io/ios/app/rapidfunnel-inc/id948835721) | 4.4 (74) | Free | Business | | [THREE International](https://appshunter.io/ios/app/three-international/id6723901224) | 4.7 (10) | Free | Business | | [Tranont GO](https://appshunter.io/ios/app/tranont-go/id1520429759) | 4.9 (640) | Free | Business | ## Related topics [shout](https://appshunter.io/ios/topics/shout) · [tecobi app](https://appshunter.io/ios/topics/tecobi-app) · [eac app](https://appshunter.io/ios/topics/eac-app) · [obol app](https://appshunter.io/ios/topics/obol-app) · [the bilt app](https://appshunter.io/ios/topics/the-bilt-app) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*