# The Sims™ FreePlay — user reviews

> 2,104 indexed App Store user reviews of The Sims™ FreePlay by Electronic Arts, rated 4.60/5 from 458,369 ratings.

- Source: https://appshunter.io/ios/app/the-sims-freeplay/id466965151/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-sims-freeplay/id466965151.md
- Rating breakdown: 5★ 362,212 · 4★ 47,075 · 3★ 22,054 · 2★ 8,451 · 1★ 18,577

## What do users think of The Sims™ FreePlay?

Overall sentiment: positive

**Pros**

- 🚀 Addictive gameplay
- 👍 Diverse customization options
- 🎨 Realistic graphics
- 💡 Interesting quests and events
- 🤗 Enjoyable overall experience

**Cons**

- 💰 Expensive in-app purchases
- ⏱️ Lengthy task completion times
- 🔒 Limited social features
- 🐛 Frequent crashes and bugs
- 🤯 Overwhelming number of quests

**Commonly reported bugs**

- Sims getting stuck in place and unable to move
- Disconnection issues with Facebook integration
- Inconsistent ad performance and crashes
- Quests resetting progress after app crashes
- Inability to complete certain tasks due to glitches

**Most requested features**

- More body type and height options for Sims
- Ability to combine rooms for seamless layouts
- Introduce new pet types and interactions
- Faster progression and easier currency earning
- Extend time limits for limited-time events

## Newest reviews (16 of 2,104)

### 4/5 — Great immersion of sims mobile and sims freeplay

*2026-08-25, version 117.0.278660*

There’s so many things I like but I do wish you could customize your people better. Sims mobile can make big girl sims. And I like that lol

### 4/5 — Need update

*2026-08-24, version 116.1.276793*

I love the Sims! You should really come out with a “Sims: Zombie survival” adaptation

### 3/5 — Good fun

*2026-08-24, version 116.1.276793*

The game is a lot of fun. The creativity you can put into building homes and people in your town is great! It’s actually the only game I play. With it being the only game I play I’ve put a lot of time and money into it. Which is fine. But, every time an event comes along it’s hard to complete. The last three I put in a lot of time and some money to complete, and failed. It’s frustrating. So I’ll still play the game because it is fun. But I will not be putting in any more money. I’m not spending $20-50 for every event or challenge. Nope

### 4/5 — I just wanna know how to get married and have kids.

*2026-08-23, version 116.1.276793*

It’s great.

### 2/5 — Not as fun anymore

*2026-08-23, version 116.1.276793*

Tasks take way to long. I guess it’s how they get you to spend money. It’s easy to lose interest. It shouldn’t take 3hrs let alone 6 
Hrs or Jesus even longer to complete tasks. Too many things to complete. It’s drained all the fun out of the game. Everything is crazy expensive. I play for a month or two and then give up. I come back every 2 years. I quickly remember why I stopped playing. I don’t have enough time in the day to get anywhere in the game. Lame.

### 3/5 — Good but there are some things.

*2026-08-22, version 116.1.276793*

I do love this game but getting back into it I’m finding a lot of things that are annoying. First, leveling up. I remember you didn’t have to complete quests to level up and most of the tasks in the quest take forever like some things are over 8 hours. Second, the cake to age up a baby is 5 LP that is so expensive along with some other things in the game. I do love the game but those things deserve change.

### 3/5 — It’s a fine game

*2026-08-21, version 116.1.276793*

It’s a fine game. I just wish they were bringing back the zoom button. It was great. It worked wonders. I’m not sure why it’s been taken away. It makes it a little bit difficult to play the game.

### 4/5 — Good game but..

*2026-08-20, version 116.1.276793*

Good game but it should be more like the sims 4 for people who don’t have the game, mods should be allowed it would make the game easier for some like me.!

### 3/5 — Glitch

*2026-08-19, version 116.1.276793*

Alright for what it is but can't finish catwalk option without paying a point

### 3/5 — I want to write this due to things I would really appreciate if you were to do.

*2026-08-19, version 116.1.276793*

First as I see some people have similar issues that I have had I bought a pack and received nothing. Considering you pay money for that I would really appreciate if you would look into that. Next the pricing most item in the game a sofa for 100,000 is insane and the price of building are way to high. Now for the sims they are wonderful but more body types would really be appreciated and more realistic. I’ve been playing for years the family dynamics is something I’ve also realized it is quite annoying not half siblings just siblings not stepkids just house mates. This is just my preference but as I have said it would be really appreciated if you’d fix and change this minor and major things. Please read this!

### 4/5 — Good, but…

*2026-08-18, version 116.1.276793*

I’ve been playing on and off almost since it came out. I love this game. I just hate how they’ve changed it with all of the new events. Maybe they should only appear after a player has completed all of the levels. Otherwise it just floods the screen and makes me not want to play.

### 5/5 — 😍

*2026-08-16, version 116.1.276793*

I love this game and how you can create your own family

### 2/5 — Fun until you can’t progress

*2026-08-16, version 116.1.276793*

At first the game was a lot of fun, then I wants you to “visit your neighbor” and it takes forever and you need simoleons to upgrade but have no way of getting them because the jobs are locked cuz you need to upgrade, like how does that make sense? And you can only have 7 sims but it wants you to have a baby but there’s no way to do it and it says no room,and if it says “11 hours and 5 minutes” that’s how long you actually have to wait!! and keeps trying to get me to spend money, just get the real game this is BS!

### 2/5 — 😔

*2026-08-16, version 116.1.276793*

I haven't had this game in a while, but I've tried to download it a few times today and it says I don't have enough space. I have 14 GB free currently 🙄. So I don't know if this is an App Store problem or what but it's really annoying.

### 5/5 — The sims free play

*2026-08-16, version 116.1.276793*

Love this it’s so good I made a family with toddlers and kids it’s so fun I LOVE IT🥹🤚

### 4/5 — About the characters

*2026-08-15, version 116.1.276793*

I really love Sims FreePlay, but I think the game would be even better if you added more character customization options. It would be amazing if we could fully customize our Sims’ faces and bodies however we want. I’d also love to see more hairstyles and a much bigger variety of clothes. More customization would make the game more fun, creative, and unique for every player. I really hope you consider adding these features in a future update!

## Most critical reviews (10 lowest-rated)

### 1/5 — Bugs support no response

*2026-08-24, version 116.1.276793*

Had to restart from level 1 because of a bug on level 11. No response from support so I restarted it again. Very unfortunate last I played sims I spent over $100 on extra simelons to buy houses that I liked but lost everything about five years ago. Decided to play again and this happened. Very hesitant to fully play again or definitely not going to spend real money when you can lose so much progress.

### 1/5 — It was ahhhhhhh

*2026-08-24, version 116.1.276793*

It’s so cheap, they don’t have good clothes I don’t think it was very fun to my opinion. I just didn’t like it. The hair is just straight ugly, the clothes aren’t better, it disappoints me how y’all give us this phony stuff because we don’t wanna pay.

### 1/5 — Started glitching

*2026-08-22, version 116.1.276793*

Update: it no longer opens on my phone or tablet. Not sure what happened but I’ve been playing this game since the early 2000’s and I’ve never encountered any issues like this. The game loads and then it immediately closes. Fix it.

### 1/5 — Exploitative & Annoying

*2026-08-17, version 116.1.276793*

Instead of letting us enjoy the game it has gotten more and more about trying to deliberately make the game unpleasant to push IAPs. If you have any risk of overspending, or if you get really bad FOMO, DO NOT PLAY

### 1/5 — Can’t even play

*2026-08-15, version 116.1.276793*

It won’t even load. I’ve been waiting on it to load up and open since I downloaded it….

### 1/5 — Don’t get unless you wanna spend money to get any farther into the game

*2026-08-13, version 116.1.276793*

At first it was fun but over time it slowly starts increasing the pressure of buying stuff and it is EXTREMELY hard to do anything without coins which you have to buy. I really don’t recommend just a money hungry game

### 1/5 — Not working

*2026-08-08, version 116.1.276793*

I don’t understand the mystery boxes last week I had two Yule boxes and the space box and epic simeoleon box this week I have the space box Mediterranean dreams epic simeoleoln and legacy fortune , why do I only have 4 boxes my friend has 8 boxes.

### 1/5 — Disappointed

*2026-08-08, version 116.1.276793*

They are over focused on charging nothing in game can be completed without 25 dollars a month going into game.

### 1/5 — read this then decide

*2026-08-07, version 116.1.276793*

its fun for a second then your charecter dies of old age just get the home maker game you never die in that one

### 1/5 — Complaining

*2026-08-06, version 116.1.276793*

So the game just stopped & disappeared while I was on the final 5 second of last level, no “ Sorry you lost or congratulations you won”; just gone!!!!! 9 days of lost sleep to nothing…..

## Most praised reviews (10 highest-rated)

### 5/5 — Great game

*2026-08-25, version 117.0.278660*

I like

### 5/5 — The bugs are fixed.

*2026-08-25, version 117.0.278660*

Update 3: I uninstall and reinstall it now for low storage to update, so that I could update- or otherwise I don’t have enough storage to update. My speed is also too low to download  so I would install later. Temporarily offload for storage only, would be back so don’t worry. Also if you want me to stay in your game after I have accomplished everything like I have a nearly accomplished account as you know, then please don’t help suck people especially females’ income to the end so I could have enough money to buy enough devices and so on things so I could just not decide which game to delete to keep myself having enough storage to play other games that are also good and also I could pay you more. I don’t like deleting games either, so this could be the way. I could download the additional contents now, your added resume download button works.

### 5/5 — A place to get lost in

*2026-08-25, version 117.0.278660*

I’ve been playing for a while now and it’s been so much fun. I start and find so much time has passed when I look up because I’m get so interested in building the different towns and filling the houses with interesting Sims. A great game

### 5/5 — Sims

*2026-08-24, version 116.1.276793*

It’s fun, I just wish it didn’t take FOREVER for a activity to finish.

### 5/5 — Coffee Shop??

*2026-08-23, version 116.1.276793*

I really loved working the coffee shop but it was for coins that don’t matter to the game beyond the event. Now that the event is over the entire coffee shop is defunct. Can we rework it so that the sims can actually collect usable money like the community market does?

### 5/5 — A tad bit more equality

*2026-08-23, version 116.1.276793*

I think this game brings so skin equality and options to express yourself and characters but, I want more equality for lgbtq players like in the actual sims game you can switch from male or female clothing it’s doesn’t have to be just one and I think it would be cool to add more little neighborhoods like the city area or the desert area.

### 5/5 — Solo ahí un problema

*2026-08-21, version 116.1.276793*

Cuando compre la tienda barriguitas, que se termino su tiempo de espera me dice que tengo que llamar a la doctora para que me explique, tenia dos teléfonos en casa, un como no me dejaba llamar a la doctora compre uno nuevo pensando que el problema eran los teléfonos pero sigue sin dejarme llamar a la doctora

### 5/5 — Love this

*2026-08-20, version 116.1.276793*

I love this game

### 5/5 — Great game! But…

*2026-08-19, version 116.1.276793*

So yes I love the game it’s addictive and fun and weird in a good way. But it’s SO difficult to get hammers and nails when you need them! Like I’m trying to build the children’s store for the baby’s and bumps thing and I can’t because I have no hammers or nails! I feel like if it’s apart of one of these task things at that moment it should be free to build it. Other wise it takes so long to do anything. Please I’m begging you make it easier to get these at least.

### 5/5 — you guys COOKED

*2026-08-18, version 116.1.276793*

it used to be SOOO HARD to get in-game currencies. when i picked this up again i noticed there was a community garden now?!! and you can get up to $2000 per order!!!! 
im at level 16. its so much easier to progress and actually enjoy the game.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*
