# The Social Hub — user reviews

> 13 indexed App Store user reviews of The Social Hub by TSH Management B.V., rated 1.45/5 from 20 ratings.

- Source: https://appshunter.io/ios/app/the-social-hub/id1669765182/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-social-hub/id1669765182.md
- Rating breakdown: 5★ 2 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 16

## Newest reviews (1 of 13)

### 1/5 — Unable to log in

*2024-07-06*

no matter what i did in the app i was stuck at login and couldn’t enter

## Most critical reviews (10 lowest-rated)

### 1/5 — Login broken and stuck in a loop

*2026-04-23*

Fire whoever made this app.

### 1/5 — Clueless about what guests need

*2025-10-14*

The app email account has to match your booking email account? One washing machine at the time without queuing?
The system design is bananas, they really think people want to do everything on the app? The hotel itself is built so good but choosing to go digital they secured themselves a “never go again and tell everyone to never go there either” category.
This human-removal management kool-aid is killing their brqin cells.

### 1/5 — Poor User Experience

*2025-09-07*

1. Poor wifi connectivity in laundry room. This prevents reservations and payments when you are in the room. Folks just walk away without paying obvlivious to their machine not turning on.
2. Punish idle machines. Make it cost a modest fee/minute of idle time so that folks don’t just leave their laundry sitting. 
3. Queuing system. You can only reserve open machines. Just add a basic queuing system so I don’t have to monitor this app constantly or sit myself in the room waiting for a machine to open. It is 2025 and if you’re going to go through the effort of making an app at least implement some basic features.

### 1/5 — Seriously? I need to download an app to use the laundry machine??

*2025-08-27*

I sometimes absolutely hate the digital age. Why are you forcing people to download an app just to use a laundry machine?? I’d honestly rather pay for the laundry machine than have to download an app.

### 1/5 — Wash only darks

*2025-08-11*

Avoid using the washer or dryer for light clothes, it leaves permanent stains on clothing :/

### 1/5 — Doesn’t work

*2025-07-19*

This app does not work at all

### 1/5 — Doesn’t work

*2025-06-29*

You have to use the app for the laundry but I can’t log in like the other one star rating reviewer says. I restarted my phone and tried deleting and reinstalling the app but get the same error. This alone is reason enough for me not to stay at another Social Hub

### 1/5 — 直接崩溃

*2025-06-27, version 2.6.2*

一旦注册号就开始加载 根本登录不进去

### 1/5 — App never works

*2025-03-11, version 2.5.0*

Good luck trying to do laundry

### 1/5 — Rubbish

*2024-08-02, version 2.4.1*

I can’t access laundry booking via the app very very disappointed… needs sorted ASAP

## Most praised reviews (2 highest-rated)

### 5/5 — Laundry machine worked well!

*2025-06-07*

Was able to use the laundry without issue on the app!

### 5/5 — I love the app and the Social Hub ❤️

*2024-10-12, version 2.4.3*

Absolutely love the laundry feature and love that all the rest is concise, useful and to the point

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-09.*