# The Southern Credit Union — user reviews > 72 indexed App Store user reviews of The Southern Credit Union by The Southern Credit Union, rated 4.84/5 from 2,539 ratings. - Source: https://appshunter.io/ios/app/the-southern-credit-union/id493535521/reviews - App overview in markdown: https://appshunter.io/ios/app/the-southern-credit-union/id493535521.md - Rating breakdown: 5★ 2,134 · 4★ 152 · 3★ 43 · 2★ 11 · 1★ 19 ## What do users think of The Southern Credit Union? Overall sentiment: positive **Pros** - 👍 Truly trustworthy - 👍 Friendly and helpful staff - 👍 Convenient mobile banking - 👍 Easy to use app - 👍 Accurate and up-to-date - 👍 Great credit union overall **Cons** - 🐛 Multiple postings of transactions - 🐛 Deposit issues with mobile app - 🐛 Outdated and not customer-friendly app - 🐛 Cannot access bill pay **Commonly reported bugs** - Inconsistent transaction messaging - Inability to edit scheduled transfers **Most requested features** - Add Zelle integration - Improve scheduled transfer options - Expand account information in app - Add more advanced features ## Newest reviews (14 of 72) ### 4/5 — Multiple Postings of Every Transection on Share Account *2024-12-04, version 2024.10.1.10* Just signed onto the iPad version of the app and every transaction on the share account is being posted multiple times. Needs to be fixed as soon as possible. ### 5/5 — Morrow Branch *2020-12-22, version 6.5.5.48* Always so pleasant ### 5/5 — Great app *2019-11-06, version 6.1.2.40* I have been using this app since it came out and it has been so helpful with all of my banking needs. ### 4/5 — Love *2019-07-06, version 5.12.2.36* The app is wonderful, I hope you guys & gals will add more tools to the app soon, have a great, groovy & goofy day. Cheers ### 5/5 — Love this app!! *2018-09-12, version 5.9.1.31* Easy to use and allows you to bank from the palm of your hand. Fast and convenient way to keep up with your account. ### 5/5 — Terrific App *2018-01-29, version 5.2.6* Everything that I expect. Simple and fast! ### 4/5 — Minor Issue *2017-01-31, version 5.2.6* This one of the better financial apps. However, it does have some issues and missing capabilities. First the messages being sent did not reflect new transfer amounts. Messages continued to reflect the previous transfer amount. Have pushed this issue for over a year and it still isn't totally resolved. Second if you want to change a scheduled transfer, your only option is to cancel it and start over. This is ridiculous. Need to add an edit option to the scheduled transfers. Once these two problems are fixed will gladly give it 5 stars. ### 5/5 — Great app *2016-07-13, version 5.0.1.0* Love using this app. It helps stay on top of my accounts. Keep up the good work. ### 4/5 — Great *2016-06-23, version 5.0.1.0* Works most of the time ### 4/5 — Good, but... *2016-05-03, version 5.0.1.0* Needs more features. LOVE the finger ID touch. Need to see more account info. Not big on the animated photo after taking picture of depositing check. ### 5/5 — Awesome. *2016-02-13, version 5.0.1.0* Can't wait for more features. ### 4/5 — Love app *2015-12-15, version 4.4.0.0* Great way to check account without going to desktop. Use it daily. ### 5/5 — SCU App is very useful! *2015-12-12, version 4.4.0.0* I love this app! The only thing it can't do is dispense cash😄. Very, very pleased and highly recommend! ### 5/5 — Great App *2015-10-09, version 4.4.0.0* Have been using this app for years. Never had an issue with it ## Most critical reviews (10 lowest-rated) ### 1/5 — Deposit *2024-02-08, version 2023.10.1.4* I have tried to deposit a check 3 times through the mobile app. It appears they want blood. It’s because of endorsement is the reason. I have never had so much of a issue . ### 1/5 — New update forces security *2013-09-15, version 3.5.1.0* Forces you to get the security. I don't want you texting nor calling me. ### 2/5 — Zelle *2026-05-13, version 2026.01* Other credit unions have Zelle. Why not Southern? ### 2/5 — Review *2020-01-31, version 6.2.1.42* The app is really not customer friendly. ### 2/5 — Me *2013-09-13, version 3.5.1.0* Just updated to new app. Just lost iPad app. How long will we have to wait for the iPad app? ### 2/5 — So excited about this app! *2012-01-22, version 2.0* I can't wait to use this app! I have been a member of this Credit Union for over 20 years. I opened my first account when I was 15 years old. Once I start using this app I will write another review! ### 3/5 — Notifications *2026-03-21, version 2025.10.1.2* There are too many notifications and “reminders “ ### 3/5 — Great *2022-03-23, version 2021.11.0.55* I love online banking with the App, but I hate that Zelle is not available. ### 3/5 — Can’t access bill pay. *2021-03-28, version 6.5.5.48* Can’t access bill pay. 🗓 ### 3/5 — Ok for the basics *2014-05-21, version 4.1.1.0* This app is ok for basic banking on the go. More advanced features like picture check deposit would be great ## Most praised reviews (10 highest-rated) ### 5/5 — Truly Trustworthy *2025-07-07, version 2025.2.2.3* I have a customer for 20 yrs and I have never had the issues as with other banks, no one! ### 5/5 — Review *2024-11-25, version 2024.4.0.11* The app is really not customer friendly and antiquated. Needs to be updated ### 5/5 — Transfers - need to include Zelle in it. *2023-11-14, version 2023.3.0.1* Weiss there is ### 5/5 — Service *2022-09-22, version 2021.11.0.55* Chris is awesome always makes it easy and gives you good financial advice. Very friendly ### 5/5 — Mr.Allwell *2022-08-05, version 2021.11.0.55* Great ### 5/5 — Great CU! *2021-10-11, version 2021.6.0.50* I have been a member of the Southern for over 20 years! Awesome to do business with. ### 5/5 — Customer *2021-09-18, version 2021.6.0.50* Very easy and accurate,, I love it. ### 5/5 — Happy *2021-07-30, version 2021.6.0.50* So glad it finally has deposit abilities ### 5/5 — The southern *2021-07-14, version 6.5.5.48* ThNk you for working with me ### 5/5 — Awesome *2021-02-03, version 6.5.5.48* Pam and the staff are so friendly and Edgar to help in any way they can thank you for you assistance in getting my credit score up --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*