# The SPOT App — user reviews > 142 indexed App Store user reviews of The SPOT App by SPOT LLC, rated 2.10/5 from 155 ratings. - Source: https://appshunter.io/ios/app/the-spot-app/id787229677/reviews - App overview in markdown: https://appshunter.io/ios/app/the-spot-app/id787229677.md - Rating breakdown: 5★ 24 · 4★ 11 · 3★ 11 · 2★ 16 · 1★ 93 ## What do users think of The SPOT App? Overall sentiment: negative **Pros** - 👍 Helpful for tracking location - 🚀 Accurate GPS tracking - 💡 Useful for emergency situations **Cons** - 🐛 Notifications don't work - 🔍 Limited functionality - 🔋 Battery issues - 🤔 Confusing user interface - 🚫 Doesn't work with newer devices **Commonly reported bugs** - App crashes frequently - Inconsistent data display - Tracking points randomly disappear - Login issues **Most requested features** - Ability to update custom messages - Geofencing capabilities - Improved map view with color-coded pins - Notifications for device status changes ## Newest reviews (15 of 142) ### 3/5 — Spot Trace *2026-05-29, version 1.2.4* Its a strong satellite tracking device. Has traces in intervals unlike AirTags i tried. only thing is if theres no payment theres nothing you can do with it. Not even SOS. would be 5 if this is fixed. ### 2/5 — Decepcionante *2025-10-03, version 1.2.4* Muito ruim. Equipamento caro, fica as vezes 12 horas sem localização. ### 2/5 — VERY Basic *2024-09-03, version 1.2.4* As far as I can tell the app won’t even draw/plot lines between points recorded. I look at all the recorded points and I can’t tell if I was coming or going. Not too difficult if you’re traveling in a straight line but if you aren’t you have to click on each point and look at the time then hunt around for the next point and look at the time/date. For the the cost of the device AND the monthly fee I would except something WAY better. ### 3/5 — Good but couple improvements *2023-09-22, version 1.0.10* I wish you could assign different colours to different devices so when you have several trace units tracking you can tell them apart on the map view and don’t have to change the filters to see what’s happening with a specific device. ### 1/5 — Não atualiza *2023-05-20, version 1.0.10* Spot IV não mostra última posição ### 3/5 — Cannot change colors of assets *2023-03-23, version 1.0.10* This would be great if it actually functioned as it should we have multiple assets and the app does not allow for different colors of the assets except on the desk top version. This makes the functionality of the actual tracking nearly impossible to follow as all the assets are the same color. ### 1/5 — Terrible *2022-12-15, version 1.0.10* From the moment I downloaded it never worked. ### 1/5 — Not reliable *2022-09-18, version 1.0.10* The batteries that came with my device died in about 10 minutes. App said firmware needed to update but when I plugged the device in it was up to date. Device doesn’t show nor does the history on the app but the location shows on the website. I have yet to figure out how to set text alerts or notifications aside from email. There isn’t an option on the app or the website that I can find and the app doesn’t show up in downloaded apps to turn on notifications. ### 1/5 — This app is useless! *2022-08-17, version 1.0.10* I would hope the app would let me setup and configure my spot, change check-in messages, etc while I am on the go. It does none of that. It is simply a viewer - so I can see the messages I already know I sent? What’s the point? Am I missing something here? Looks like instead of an app I have to go to the website and work from there. ### 4/5 — Good but needs colour pins!! *2022-07-17, version 1.0.10* We use a set of 8 Spot Gen trackers with the app, tracking DofE expedition teams in the uplands and mountains of the UK while they journey on foot. The app is good in many ways. However, a couple of things that would really make my life easier when managing 7-8 team out at once 1. Ability to colour code AND number the pin for each device so that I can look at multiple devices at once and determine between them (currently all orange so impossibly). 2. The ability to select ‘show only most recent pin’. Meaning I could just have 8 different coloured pins on screen at once, not hundreds of irrelevant crisscrossed orange ones!! Please??!! ### 1/5 — Buggy *2022-04-10, version 1.0.10* Website sign up fails to disclose username requirement on safari (eg three letter username sign Ups fail, but no error message is displayed.) Website has brain damaged password requirements, fails to accept password manager generated alphabetic passwords App hangs when signing in with account with unverified email App sometimes displays erroneous wrong password error message Rightmost toolbar button gets stuck on loading affordance Do better plz ### 1/5 — No good *2022-03-22, version 1.0.10* If this was a free service it would still be terrible. It’s not a free service, the app was supposed to be so my family could easily track me. Obviously that hasn’t worked well. Switched to Garmin and threw my spot in the trash. ### 1/5 — Don’t waste your money *2021-12-21, version 1.0.10* I wanted to like this thing but it doesn’t work reliably. I had it in my Jeep and sometimes it would notify me when my Jeep moved sometimes it wouldn’t. Even when it did decide to work it would often be 10-30 minutes after it moved. The app looks like it was developed by elementary kids. Just junk. Spot last updated it a year ago so it’s apparent they are not very invested in it. Lots of better options out there now. ### 1/5 — Awful *2021-11-30, version 1.0.10* There isn’t much to say… this app simply doesn’t work. In any way. By any metric. ### 1/5 — No notifications? *2021-09-05, version 1.0.10* Does not allow for notifications. Not much point to this app. ## Most critical reviews (10 lowest-rated) ### 1/5 — Barely passable interface *2026-05-15, version 1.2.4* The tracking capability is so useful, but it’s really undermined by how terrible the app is. It doesn’t distinguish between multiple devices. It doesn’t draw a path between points so you can tell their order. It doesn’t report altitude. There’s no way the people who wrote this app ever use it, because if they were users, they’d find it intolerable and make it better. ### 1/5 — Notifications dont work *2025-11-03, version 1.2.4* The app doesn’t ask for notifications, its been this way forever. In the app it says it gives notifications but never asks for permissions to, meaning it doesn’t and can’t ### 1/5 — Pointless app. *2025-04-24, version 1.2.4* You can’t update your checkin or custom messages or contacts. It won’t even direct you to the website where you can. Why does it even need to log into the account? Wow. ### 1/5 — Decepción *2024-08-17, version 1.2.4* No tiene opción de ponerlo en castellano, viene predeterminado en inglés. Apenas puedes hacer nada con la aplicación. ### 1/5 — App stopped working *2024-07-01, version 1.2.4* App won’t load data since the 29th of June. This includes the Android app and the apple app. Tracking works on the web maps but move alerts are not working either. ### 1/5 — Rewrite this mess off an app please *2024-05-30, version 1.2.4* The devices are great, but the app is not. Keep crashing on latest ios. Please fix/make better. ### 1/5 — Crashes *2024-05-30, version 1.2.4* The Spot device is good but this app will not even open on my iPhone. Just keeps crashing and yes, everything is updated on the iPhone and Spot app. As is, app is useless. ### 1/5 — May 29, 2024 app no longer works. *2024-05-29, version 1.2.4* Mine worked fine as of yesterday. Today it shuts down a split second after opening. Tried updating my IPhone 13, deleting the app, powering down my phone then reinstalling the app many times, in many different sequences. My only option now is to use the web based page, which is pretty crappy. I’m online now looking for a different company for my needs. ### 1/5 — Needs update ... *2024-05-29, version 1.2.4* App now crashes immediately upon opening IOS 17.4.1 ### 1/5 — Terrible product *2023-08-05, version 1.0.10* Basically worthless ## Most praised reviews (10 highest-rated) ### 5/5 — Funciona *2025-09-01, version 1.2.4* App simples e facil de usar. ### 5/5 — Helpful *2025-05-19, version 1.2.4* I used this to track my daughter’s location when she was out in the wilderness. I thought it was easy to use. ### 5/5 — It saved my dad *2024-06-01, version 1.2.4* my father fell while he was paramotoring, which saved him since it was night and he was injured in the arm, which meant he couldn't pick up his phone! THANKS! ### 5/5 — Bugado *2024-04-09, version 1.2.4* App maravilhoso, atualiza super bem, mas hoje bugou e não abre de jeito nenhum. ### 5/5 — Works flawless *2023-12-21, version 1.2.4* Simple but functional. Works since years. ### 5/5 — Better interface *2020-10-22, version 1.0.9* Much better interface and my Spot X now works with it ### 5/5 — Love it *2020-01-30, version 1.0.8* I’ve had one in my ice house for a few years now. I wired it into the house battery. I know exactly where it is at all times. If someone borrows my house I know where they set it. If someone were to steal it I’d know it right away. Definitely worth it. ### 5/5 — Very happy, In fact first recommendation I’ve ever written *2019-06-07, version 1.0.8* After purchasing this product and activating it I myself was quite confused as to how it operated. After speaking with tech-support I might add at about 10:30 PM at ... they answered promptly. After about five minutes I have a solid understanding and put the device to use. It did exactly what I needed to do. Real time Continuous tracking, accurate to within a parking space. And when I go off grid the family will know exactly where I’m at at all times. The app itself is perfect One click shows exactly whether the Tracker is located. Another click And you can see the route it took to get there very simple easy and understandable. ### 5/5 — Nice device! *2019-05-21, version 1.0.8* This device works great. Just follow the simple setup directions and everything works just fine. ### 5/5 — Love knowing my husbands ok! *2018-08-05, version 1.0.8* We’ve used the Spot for two seasons now and both times it has been a blessing. My husband goes up in the mountains and at times, he’s on his own. It’s nice that I can check in and see that he’s ok, especially since service out there is pretty much non existent. This has definitely been worth the investment and saved me a lot of stress!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*