# The Standard – My Retirement — user reviews > 126 indexed App Store user reviews of The Standard by StanCorp Financial Group, Inc., rated 4.30/5 from 61 ratings. - Source: https://appshunter.io/ios/app/the-standard-my-retirement/id1515369238/reviews - App overview in markdown: https://appshunter.io/ios/app/the-standard-my-retirement/id1515369238.md - Rating breakdown: 5★ 48 · 4★ 0 · 3★ 3 · 2★ 1 · 1★ 9 ## What do users think of The Standard? Overall sentiment: negative **Pros** - 👍 Easy to use - 🚀 Intuitive design - 💡 Biometric login support - 🚀 Quick and efficient **Cons** - 🐛 Frequent login issues - 🐛 Crashes and freezes - 🐛 Unreliable app performance - 🚫 Lack of key features (e.g., Face ID, password management) **Commonly reported bugs** - Login screen freezes or fails to load - Repeated logout due to 'session timeout' - Inconsistent app behavior across devices - Sync issues between app and website **Most requested features** - Add Face ID or other biometric login options - Improve login reliability and reduce timeouts - Enhance user interface and navigation - Integrate with password managers and autofill ## Newest reviews (10 of 126) ### 3/5 — Best 401k app *2026-05-04* Everything is super simple to find ### 3/5 — Way too large *2026-01-11, version 2.1.1* Why is this 700 MB? No app should be this size, especially in this category. ### 5/5 — Fine *2025-10-29* Works fine for what I need to do. New app is better than it used to be. ### 5/5 — Face ID … Yes! *2025-10-29* Thanks for adding this! For someone obsessed with checking their 401k each day, this is a much welcomed feature! ### 5/5 — BJS *2025-10-29* App is not only secure but super quick to log in, has all you need on the home page & is extremely easy to navigate to other useful things. Checking my balance periodically takes 1 minute vs. my last employers providers app that was extremely confusing. Standard thank your programmers for making such a user friendly app! ### 5/5 — Updated Biometrics is fantastic! *2025-10-20* Thank you! ### 5/5 — Great App *2025-08-02* App is easy to use. They have most everything I would need right on the main screen. Easy to navigate. What finance app should be, not intimidating for your everyday user. ### 1/5 — Remarkably bad *2025-07-19, version 1.6.0* This is just a reskinned website, not an actual app. That’s sometimes fine but uh, not in this instance. ### 1/5 — How is this so bad? *2025-07-12, version 1.5.0* Seriously…. I didn’t think you could make this app worse, and then version 1.5 came out. Add FaceID at a minimum and make an app that’s worth the money I invest. ### 3/5 — Still no face-ID? *2025-07-12, version 1.5.0* App was just refreshed with a new look and feel, but still no Face-ID? It’s 2025 people. ## Most critical reviews (10 lowest-rated) ### 1/5 — This app is bad *2026-08-04* This app is bad for a 401k app. Why can’t I look at my daily % change, monthly, etc, without having to do a legacy-style “select date range.” Why can’t I look at a simple line graph of my total account value vs time? Trying to glean any information about your 401k investments feels like you are handcuffed and blind. Please fix this app to add “modern” features. Oh, and what’s up with all the tables, where you can only see 1 column and 3 rows? Horrible UI. ### 1/5 — Scam *2026-07-14* They stole my money from my previous Employer and no explanation made. What a scum, DO NOT TRUST THESE SCAMS. ### 1/5 — Worst app *2026-07-13* Hate this company and this app. They are incompetent and difficult. The app is from 2000. Horrible. ### 1/5 — Not there yet *2026-04-12, version 2.1.1* Lots of work to still be done with this app. If you change the contribution rate - it doesn’t sync with the choices I made. They send it to the HR dept but no changes in the app. Fidelity app is so much better - just clone that one - you’ll do fine. ### 1/5 — Login issue *2025-10-29, version 2.0.0* It is really frustrating when you can’t login using username and password. Face id feature is another failure, it never works. I tried on mobileWeb as well, but no luck. ### 1/5 — Worst company ever *2025-10-17, version 1.7.4* It’s 2025 and this place makes you print a PDF to change your bank account information. Cannot do it online, and can’t fill the PDF out because it is locked. Absolute joke of a company and customer service is even worse. ### 1/5 — We are going towards 2025 end and still no Face ID *2025-08-22, version 1.7.0* How difficult it is give the most basic feature for an app? This is atrociously bad. Your devs said they are prioritizing this feature 4 years back and yet nothing on it? You guys manage billions of dollars worth of assets and yet can’t afford a developer who can set the Face ID? ### 1/5 — Cannot log into App *2025-08-19, version 1.7.0* Continually have issues trying to log in to app with my username and password. It’s not a me issue. I can log into a browser on my computer but the phone app is the pits. ### 1/5 — Login Issues *2025-08-04, version 1.7.0* I have never had this much problems with an app before. There’s no face-id option, but that is okay. When I login with typing in my username and password, it just takes me to a loading screen and an error pops up. There has only been 1 or 2 times I have been able to get into the app without any problems. I have had this app for about a year and it does not look like the problems are being addressed. I connect this to other financial apps to get an overall picture of all my accounts, but the number is never updated because it cannot connect. I gave up on using this app. I would not choose to use their services if there was that option, but my employers 401k is through them. ### 1/5 — Terrible login *2025-08-01, version 1.6.0* Seriously no Face ID? ## Most praised reviews (10 highest-rated) ### 5/5 — Excellent App *2025-12-18* The biometric and other upgrades make this app much more easier to use and it is very easy to see my information and make any changes if needed. ### 5/5 — App review *2025-12-18* This app is easy to use and has the information I want to see. It’s great! The biometrics are a great addition! ### 5/5 — Easy to access what I need *2025-12-11* The app is much improved. I can quickly and easily get the info I need about my plan. ### 5/5 — Intuitive and Quick *2025-12-10* Quick secure log in, everything you need to manage your plan is right in front of you on the home page, great design! ### 5/5 — KSW *2025-12-10* Compared to other financial service mobile experiences that are overwhelming, I love the simplicity of this app and their website. ### 5/5 — BJS *2025-12-10* Revised App with MGA & Face recognition is FANTASTIC! It’s now not only secure but super quick to log in, has all you need on the home page & is extremely easy to navigate to other useful things. Checking my balance periodically takes 1 minute vs. my last employers providers app that was extremely confusing. Standard thank your programmers for making such a user friendly app! ### 5/5 — Great enhancements *2025-11-19* Glad to sign in with biometrics now. Makes it easier to see if I am reaching my savings goals and check my return rate. ### 5/5 — Biometrics Work perfectly! *2025-11-10* The app is super quick and easy to use! Love the biometric add! ### 5/5 — So easy to use! *2025-11-05, version 2.0.0* As someone who checks the app almost daily I love that I can just tap the passkey (Face ID) and get to my balance in seconds. ### 5/5 — Basic and Easy *2025-11-04* Good for viewing the basics, and easy to use. Wish I could use with my Quicken account though. I was able to do that with a different job. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-30.*