# The Standard — user reviews

> 11 indexed App Store user reviews of The Standard by Rural Press Pty Ltd.

- Source: https://appshunter.io/ios/app/the-standard/id1587920434/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-standard/id1587920434.md

## Most critical reviews (10 lowest-rated)

### 1/5 — New app frustrating

*2023-07-28*

I have found the new app annoying. It is more difficult to scroll through the paper and annoying to have to enlarge the print. Much prefer the older version

**Developer response:** The new App is further improved for viewing purposes.  Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern.

### 1/5 — Not happy

*2023-07-27*

I don’t like the new format

**Developer response:** The new App is further improved for viewing purposes.  Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern.

### 1/5 — Trapdoor Subscriptions

*2022-01-30*

Online setup and phone only cancellation. Decent paper but embarrassing they have to resort to such tactics

### 1/5 — Giving up on this.

*2021-12-01*

Paying a subscription but logs me out all the time. Keep having to put in email and then reset password

### 2/5 — Why did you change the Format?.

*2023-07-30*

I am not able to see very well, so it was much easier for me to browse the latest news when the items were larger, and next to each other!
I am not happy with this change

**Developer response:** The new App is further improved for viewing purposes. Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern.

### 2/5 — If it is not broken - Don’t try and fix it!

*2023-07-25*

The previous version was user friendly, but this version is not.

The tabs at the bottom are ok, but I like to mostly read the paper, which is now difficult to navigate.

The font is small, and when tapped to enlarge, not much better.  One page at a time is good enough, but two pages are too small on the screen.

The one thing I like is the multi page view where you can scroll through the pages instead of the drop down where only the numbered pages was shown.

We all like and accept change, but this is not a change for improvement.

I will be surprised to hear a high level of praise, because I am aware the senior members of our community are the people who actually read the paper, with the rest happy to read the updates during the day.

As I said, if it is not broken, don’t try and fix it.

**Developer response:** The new App is further improved for viewing purposes.  Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern.

### 2/5 — Not able to download

*2023-01-20*

Unable to download paper, page freezes, have renewed the app, doesn’t help. Happens intermittently, but now 3 days in a row

**Developer response:** Hi, It may be best to contact our the digital support team via email or phone to help assist with your concerns with The Standard. They should be able to assist you with your concerns.

### 2/5 — Unable to scroll down to read articles!

*2021-12-10*

Touchy swipe left/right swiping between stories, and unable to scroll down to actually read the story, unless you have time to wait for it to decide you can scroll down. 
Ads should be removed for paid subscribers. 
Not good.

### 2/5 — Somehow worse than website

*2021-12-07*

Slow a molasses to load everything and the poor loaded and poor formatted stupid ads are still there. 

How about knocking off the ads for paid subscribers. Double dipping revenue doesn’t help put up with the poor site design

### 4/5 — Poor app.

*2023-08-24*

Cannot access my subscription or account via the app or email

**Developer response:** Please contact our support team on 1300 131 095, option 2 and they will be happy to assist you with your concern.

## Most praised reviews (1 highest-rated)

### 5/5 — Travelling OZ

*2023-07-27*

Caravanning around Australia and we enjoy keeping in touch with the south west via online

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*