# The Star > Resort management app for booking, offers, and member benefits. (iPhone/iPad app by The Star Entertainment Group Ltd.) - Source: https://appshunter.io/ios/app/the-star/id1076727889 (this page in markdown: same URL + `.md`) - Developer: [The Star Entertainment Group Ltd](https://appshunter.io/developer/1076727888) - Category: Entertainment, Travel - Price: Free - Rating: 5.00/5 from 1 App Store ratings · 21 written reviews indexed - Age rating: 17+ - Requires: iOS 16.0 · 156 MB - Languages: American English - Released: 2016-09-03 - Data updated: 2026-08-24 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/the-star/id1076727889/reviews.md ## What is The Star? Get in on the action with The new Star App. The new Star App has everything you need to make the most of Australia’s most thrilling resorts in Sydney, Brisbane, and the Gold Coast. Now you can book a restaurant, spa treatment, or your Member exclusive hotel benefits directly from your phone; discover the latest promotions, events and personalised Member only offers; plus keep track of all your latest promotional draws in real-time. What’s more, Members of The Star Club can now access their Member dashboard from the home screen, making it easier than ever to keep track of Tier Points, balances, and Membership benefits. It’s all waiting for you in The Star App. So, are you in? ## Key features - Book restaurants, spa treatments, hotel benefits - Discover promotions and events - Access personalized member offers - Track promotional draws in real-time - View Member dashboard with Tier Points and balances ## Recent user reviews (10 of 21) All indexed reviews: https://appshunter.io/ios/app/the-star/id1076727889/reviews.md ### 2/5 — How do they manage to make it worse *2026-06-21* Before you could book the hotel using your account in the app and now it just says CALL, what a waste of time waiting on hold. ### 1/5 — Mr member of star app login *2026-02-20* Trying to log in for 3 weeks no support from anybody at the Star sovereign diamond or others . Rang 7 times visited on site 3 times no clue said would raise an I.T. Report but no action. They have no idea but happy to take all members money ### 1/5 — Need a new IT department lol *2026-01-25* Can’t book a hotel room on the app never works the way it should. The screen won’t even show the month to book just shows the last week. You need to do better if you want people to go digital but can’t get the app right. Time to sack the IT department and hire others ### 1/5 — Freeze screen *2025-11-25* When clicking “oasis mega Nov 2025” draw the iPhone screen always freezes. Never able to read the details in the app. The freezing screen happened many times in the last few years and not improving. ### 1/5 — Terrible app *2025-11-23* Has Face ID but that doesn’t work most of the time and you have to go back and log in all your details again. Very annoying. Sometimes the app just disappears and I am left with a blank screen. Very poor app for a large organisation. ### 1/5 — Really bad *2025-08-15* This app is terrible, who allowed this to pass testing and be released to customers! Worse user experience with constantly having to log in, even after enabling biometric login! ### 1/5 — Stuck in the Past – This App Needs Much Needed Work *2025-08-06* This app feels seriously outdated. Every time I log in, I have to manually enter my account details and password — even after enabling Face ID. What’s the point of having Face ID if it still asks for full login credentials every time? Needs a major update to meet basic usability standards. ### 1/5 — Painful login experience *2025-07-09* Constantly logs me out and never remembers my login status or the fact I’ve enabled biometrics. The sign in form doesn’t auto fill email properly either. Super annoying. Hate using this app. ### 1/5 — useless app *2025-02-02* since the new update in November - I am not able to login to the app anymore. it always says try again later. have to go into the star now to try and fix my login because no one answers their phone. ### 1/5 — Signing in is a nightmare *2024-12-29* Always refreshing when trying to sign in. Always signing you out. Requires uk own devices authentication every time even though it’s the same device I am using. Look at all the other reviews they all say the same thing The app is basically unusable. ## Frequently asked questions about The Star ### What can I do with The Star app? The Star app allows you to book restaurants, spa treatments, and hotel benefits at The Star resorts. You can also discover promotions, events, and personalized member offers, and track your promotional draws. ### Is The Star app free to download? Yes, The Star app is free to download and use. It provides access to various resort services and member benefits without any upfront cost. ### What information is available on The Star Member dashboard? The Member dashboard in The Star app provides easy access to your Tier Points, current balances, and all your Membership benefits, making it simple to keep track of your status. ### What age rating does The Star app have? The Star app has an age rating of 17+, indicating it is intended for mature audiences. ### How often is The Star app updated? The Star app was last updated on July 1, 2026, with version 4.6.0. While specific update frequency isn't detailed, this indicates ongoing development and support. ### What devices is The Star app compatible with? The provided data does not specify device compatibility, but it is generally available on major mobile platforms. ### What is the user sentiment for The Star app? Based on the limited data, The Star app has a perfect rating of 5.0 stars from 1 rating, suggesting a highly positive initial user experience. ## Version history (last 5 releases) ### 4.6.3 — 2026-08-09 We've made security and performance improvements to help keep your account safe and secure. In this release: - Enhanced account security across key app features - Improved security when managing your personal details and changing your PIN - Updates to contact information management, including phone numbers and mailing addresses - General stability improvements and bug fixes Thanks for using The Star App. ### 4.6.2 — 2026-07-12 We've made security and performance improvements to help keep your account safe and secure. In this release: - Enhanced account security across key app features - Improved security when managing your personal details and changing your PIN - Updates to contact information management, including phone numbers and mailing addresses - General stability improvements and bug fixes Thanks for using The Star App. ### 4.6.0 — 2026-07-01 We've made security and performance improvements to help keep your account safe and secure. In this release: - Enhanced account security across key app features - Improved security when managing your personal details and changing your PIN - Updates to contact information management, including phone numbers and mailing addresses - General stability improvements and bug fixes Thanks for using The Star App. ### 4.5.1 — 2026-04-28 A unified signup experience for both Loyalty and Player Card (non‑loyalty) members—designed for simplicity and ease. ### 4.5.0 — 2026-03-30 A unified signup experience for both Loyalty and Player Card (non‑loyalty) members—designed for simplicity and ease. ## Related topics [jackaroo star](https://appshunter.io/ios/topics/jackaroo-star) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*