# The State Journal-Register — user reviews

> 61 indexed App Store user reviews of The State Journal by Gannett, rated 4.16/5 from 379 ratings.

- Source: https://appshunter.io/ios/app/the-state-journal-register/id1022946883/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-state-journal-register/id1022946883.md
- Rating breakdown: 5★ 219 · 4★ 79 · 3★ 29 · 2★ 9 · 1★ 37

## What do users think of The State Journal?

Overall sentiment: negative

**Pros**

- 📰 Includes USA TODAY content
- 👍 Easy to use interface
- 🚀 Low footprint and fast loading
- 📱 Convenient access at fingertips
- 🎯 Good local news source
- ♿ Accessible navigation for screen readers
- 📰 Reliable local information

**Cons**

- 🐛 App crashes frequently
- 🔐 Subscription access issues despite payment
- 📵 E-newspaper fails to load
- ⚠️ Poor content organization
- 📉 Lack of local news coverage
- 🔄 Constant login problems
- ⏱️ Slow obituaries section
- 🎨 Not intuitive or user-friendly
- 📰 Outdated content and stories
- 🚫 Difficult to unsubscribe
- 💸 Clickbait content
- 🖨️ Cannot print articles
- 📰 Missing content from print version
- 📱 App less functional than previous version

**Commonly reported bugs**

- App not loading e-newspaper section
- Login credentials not recognized despite correct entry
- Articles displaying in background, unreadable
- Wrong date/edition displayed
- Subscription not recognized despite active payment
- App locking/freezing phone
- Stories not updating for days
- White blank pages for some stories
- Subscription renewal creating duplicate charges
- App crashing on newer devices

**Most requested features**

- Offline reading capability
- Subscription status visibility in app
- Better article organization by category
- Full newspaper view layout
- Continuous content updates throughout the day
- Remove ads from paid version
- Improved customer support options
- Faster obituaries loading

## Newest reviews (15 of 61)

### 4/5 — I enjoy the SJ-R online

*2025-06-14, version 8.1.0*

At my finger tips. Low footprint.

The only negative I have is that the obituaries are very slow to load, if at all, every time I try to see them. It is the only section of the paper that has issues!!!

### 3/5 — Refund owed

*2025-05-26, version 8.1.0*

I renewed my subscription in January had all kinds of trouble with that. It kept knocking me off.  whoever was helping me started a new subscription which I had to pay for again, but they said I would get a refund of the January payment which I still have not gotten

### 4/5 — Pages

*2025-03-25*

Today it does not work at all. Where is my newspaper?

### 2/5 — Pages

*2024-12-31*

Today it does not work at all. Where is my newspaper?

### 3/5 — Signing in

*2024-08-01, version 7.11.1*

I have an acct with SJR. Yet when I want the app;  I put in userid & password it states I need to put them both in after I have done it??

Sandra White

### 1/5 — E newspaper

*2024-07-17*

Have had difficulty getting E newspaper to load.  Top stories comes up immediately, but when I click on e newspaper nothing happens.

### 1/5 — Wrong day, wrong month

*2024-06-02*

Today is Sunday. Why am I getting Fridays  newspaper.

### 1/5 — Extremely difficult to navigate

*2024-03-19, version 7.6.1*

I think it is extremely important to support newspapers. Having said that your website is not user friendly. I have to choose which articles to focus on. I can’t see all of the paper to decide what I want to read more thoroughly. Consequently I miss important information that I would have been interested in. I think you are accelerating the demise of local papers because of the frustration. I used to look forward to a quiet review of the paper—now it’s mostly aggravation.

### 1/5 — App

*2024-03-03*

I liked the old one.

### 1/5 — App

*2024-02-22*

I liked the old one.

### 2/5 — Good app!

*2023-11-24, version 7.3.3*

Easy to use and usually fast loaading.

### 1/5 — Clunky and Dissapointing

*2023-02-27, version 7.0.4*

The app is not intuitive and really is downright primitive. On the positive side, it is appropriate for the content of what was a great newspaper but now needs to close.

### 2/5 — Can’t get my old version to load

*2022-12-29, version 6.12.5*

I’m trying to get he app version that shows each day’s edition. So I can select a day other than today. I cannot find this in this version of the app.

### 1/5 — Not worth it

*2022-12-12, version 6.12.5*

When I subscribed to this paper I thought I’d get the complete paper.

### 4/5 — Gotta have it

*2022-08-28, version 6.12.5*

An important source of reliable local information.  This is needed

## Most critical reviews (10 lowest-rated)

### 1/5 — Ads are Terrible

*2026-06-12, version 8.10.2*

I’m constantly getting sleep apnea ads that are totally gruesome. Many  of these ads are video ads with people appearing to be seriously struggling for life, blowing smoke, rolling their heads back and forth. Absolutely gruesome and disgusting. I wish I knew a way to complain to the newspaper. They must be in desperate need of funding to show these gruesome ads!!

### 1/5 — Pages

*2026-03-13, version 8.9.0*

Today it does not work at all. Where is my newspaper?

### 1/5 — Sjr

*2025-12-20, version 8.6.0*

This paper sucks no local news dont waste your money

### 1/5 — App not allowing for paid access

*2025-07-17, version 8.1.0*

I paid for the subscription but don’t have access to the articles on line.

The app doesn’t allow you to see the status of your subscription, and there is no support for getting service corrected

### 1/5 — Click bait

*2025-05-20, version 8.1.0*

Yikes canceling my subscription

### 1/5 — E newspaper

*2025-03-30, version 8.1.0*

Have had difficulty getting E newspaper to load.  Top stories comes up immediately, but when I click on e newspaper nothing happens.

### 1/5 — Bovine Scatology

*2025-03-22, version 8.1.0*

The and the SJR are terrible

### 1/5 — Terrible

*2025-02-17, version 8.0.0*

If it ain’t broke don’t fix it. Can’t print articles!!!

### 1/5 — App not allowing for paid access

*2024-10-22*

I paid for the subscription but don’t have access to the articles on line.

The app doesn’t allow you to see the status of your subscription, and there is no support for getting service corrected

### 1/5 — Pages

*2024-10-18*

When I click on an article I want to read the article is in the background. Like under the page. I cannot read anything. Fix it.

## Most praised reviews (10 highest-rated)

### 5/5 — Always works

*2025-10-23, version 8.5.4*

Includes USA TODAY

### 5/5 — SJ-R

*2025-06-04, version 8.1.0*

Outstanding 
Professional
Dedication 
Current

### 5/5 — Some Good stuff

*2025-05-23, version 8.1.0*

Some good stuff can’t get anywhere else.

### 5/5 — Okay

*2024-10-18, version 7.11.2*

App is not always user friendly. Like not having stacks of newspapers laying around killing trees.  Previous version was better, but this gives me what I want.

### 5/5 — Not as good as it was...

*2024-01-28, version 7.5.1*

Years ago they used to be all kinds of news. Police beat things that happened in your own city. Now there is hardly anything...
Ever since USA today, took over the paper has gone downhill..

### 5/5 — Kmb

*2022-07-07, version 6.12.3*

Great

### 5/5 — Nice, but...

*2020-06-14, version 5.8*

It keeps crashing! And that’s on this brand new iPhone SE 2020! What the heck? Can we get a more reliable app without all the stops and crashes PLEASE?!?

### 5/5 — Nice navigation on the new app

*2018-01-24, version 5.0*

Really like the new navigation. Especially being able to see the top stories sooner and real time.

### 5/5 — Great Local App!

*2016-02-17, version 4.17.560015375*

5 Stars!  Thank you!

### 5/5 — Love it!

*2015-10-19, version 4.14.7*

Check news couple times a day.

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*
