# The Storage App — user reviews > 39 indexed App Store user reviews of The Storage App by Robert Kapp, rated 4.56/5 from 43 ratings. - Source: https://appshunter.io/ios/app/the-storage-app/id1612656134/reviews - App overview in markdown: https://appshunter.io/ios/app/the-storage-app/id1612656134.md - Rating breakdown: 5★ 33 · 4★ 5 · 3★ 3 · 2★ 0 · 1★ 2 ## Newest reviews (13 of 39) ### 5/5 — Great! *2025-03-10, version 3.6.1* American Storage South has been great for my storage needs! They are competitively priced, well maintained, and relatively quick to respond with any questions I have. I have not had a single problem since I started storing my belongings there. Highly recommend for anyone in need of a storage unit. Their app is great, too. It makes getting into my storage unit super convenient. ### 5/5 — Customer service *2025-03-10, version 3.6.1* The customer service is excellent. ### 5/5 — Harrisburg *2025-03-10, version 3.6.1* Quick, convenient, easy in and out ### 5/5 — Daniel Z *2025-03-10, version 3.6.1* Storage facility is very clean and easily accessible not only location wise but also hours wise. Friendly and helpful staff assist with comments and concerns ### 5/5 — Top tier *2025-03-10, version 3.6.1* Facility is clean, app is easy to use and straight forward right to the point easy access to unit and hassle free ### 5/5 — Great storage *2025-03-10, version 3.6.1* American Storage South is an uber clean, modern, and secure facility. Great place to store your things. ### 5/5 — Very Clean *2025-03-10, version 3.6.1* Very neat and clean facility! ### 5/5 — Great Storage *2025-03-10, version 3.6.1* American Storage does a great job of keeping the technology updated on the locks and the units and they always reach out to you with reminders of your payment and it's a great company to store with ### 5/5 — Easy to deal with *2025-03-10, version 3.6.1* They are easy to work with. And always on top of things. ### 5/5 — Amazing Storage *2025-03-10, version 3.6.1* This is a great place to store your belongings. The process is simple and easy. If you have questions they get back to you quickly. Price is affordable. The place is really clean and climate controlled. Also, you have 24 hour access! ### 5/5 — Harrisburg *2025-03-09, version 3.6.0* Easy to use facility. Contact as quick to return calls. Overall, am satisfied until I find something more affordable ### 5/5 — Easy to Use *2025-02-27* Can do everything from the app very convenient ### 5/5 — No More Lost Keys! *2025-02-18, version 3.4.5* I can’t tell you how many times I’ve misplaced my storage unit key. This app eliminates that hassle. Payments are super easy too. Love it! ## Most critical reviews (10 lowest-rated) ### 1/5 — Idk can’t access the app *2024-07-04, version 3.4.0* Keeps asking for a code… what code? No code of mine works… ### 2/5 — not working *2022-09-10, version 1.1.0* used the app just great last month now when i go to open it, doesn't want to load I even reinstalled it. ### 3/5 — Payment *2025-03-11, version 3.6.1* If you’re one day late you are locked out of your unit. Not til recently was I able to pay before the first of each month ### 3/5 — Okay *2025-03-11, version 3.6.1* Have had unit for over 5 years. Had no intention of keeping thus long due to unforeseen circumstances still have it. Will have to see if my unit has gone to the keyless locks since in December it was still using the keys. ### 3/5 — Ok *2025-03-09, version 3.6.0* The unit and good but my only problem is that they increase the price of the unit without any notice. ### 4/5 — American Storage South *2025-03-16, version 3.6.1* American Storage South is one of the better storage places in the area. They are conveniently located, the staff is friendly, and we have never had any issues. Prices could be a little better though…. ### 4/5 — Blanvi *2025-03-10, version 3.6.1* Bueno son buenos Storage me gusta los candados fácil acceso… ### 4/5 — Convenient and easy to use *2025-03-10, version 3.6.1* The app is convenient for billing and accessing other needed information and helps on the go. I love that you can use the app to secure your storage space. ### 4/5 — Very clean *2025-03-10, version 3.6.1* This storage facility exceeded my expectations in every way. The units are immaculately clean and well-maintained. I was particularly impressed by their up-to-date technology, including the secure digital access system and surveillance cameras. The climate control works perfectly to protect my belongings. ### 5/5 — Great company, great people *2026-03-03, version 3.6.10* KISS is a fantastic lock system for our storage facilities. The folks there care about their customers and the customer experience. ## Most praised reviews (9 highest-rated) ### 5/5 — Great Experience *2025-05-17, version 3.6.8* I’ve been renting with American Storage South since 2016 and have not had a bad experience. The app is user friendly and easy to navigate to make payments. No complaints there. ### 5/5 — Amazing *2025-03-27, version 3.6.3* Easy, quick, and friendly ### 5/5 — Simple *2025-03-19, version 3.6.1* This company runs a very smooth operation. It’s so simple to rent and use your space. Customer service is also top notch! ### 5/5 — Mobile app *2025-03-18, version 3.6.1* Good app to pay the monthly bill. I’d like to pay the bill early at times ### 5/5 — Very Clean and reasonable *2025-03-16, version 3.6.1* I rent a 10 x 15 unit and the facility is always impeccable. Customer Service is very responsive and I feel that the price for the unit is probably one of the best in the area. I would highly recommend them for any storage needs! ### 5/5 — American Storage - Concord NC *2025-03-13, version 3.6.1* My overall experience with American Storage has been great! I’ve used their spaces twice since moving to the area and I’ve never had any issues. The grounds are kept clean, there’s constant access to your unit and the customer service reps are knowledgeable and readily available to assist. ### 5/5 — Concord location *2025-03-13, version 3.6.1* Been a loyal customer for three years, when I wanted to switch to a bigger unit they were super helpful I would recommend American storage and I love the lock system using the app super quick and easy. ### 5/5 — So convenient *2025-03-11, version 3.6.1* This storage facility has the best prices around! Also the fact that it’s open 24/7 makes it even better!! They even use the smart locks on the units too so no more worries about having to find your keys! Everything you need is on the app & just a button push away!! ### 5/5 — Easy and Convenient *2025-03-11, version 3.6.1* Very easy and simple to use. I find it convenient to manage my account specially to make my payments. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-05.*