# The SUBWAY® Labor Scheduler — user reviews

> 50 indexed App Store user reviews of The SUBWAY® Labor Scheduler by SUBWAY Restaurants, rated 2.30/5 from 101 ratings.

- Source: https://appshunter.io/ios/app/the-subway-labor-scheduler/id1069386320/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-subway-labor-scheduler/id1069386320.md
- Rating breakdown: 5★ 22 · 4★ 8 · 3★ 5 · 2★ 6 · 1★ 60

## Newest reviews (14 of 50)

### 1/5 — Loading

*2022-10-29*

I log in and it just loads I can not gain access to it

### 1/5 — what is this

*2022-09-25*

i cant log in 😐

### 1/5 — This app is crap

*2022-08-19*

It worked at the beginning great idea if they can get it to work now employees have an excuse

### 1/5 — Irritating. Please fix it

*2022-03-05*

Needed to be improved. Most of the time it stops working!!!

### 1/5 — Work

*2021-06-22, version 2011.1.1*

Won’t let me log in or use my invite code to log into the app and I still work there and everything and we tried it on multiple phones and computers still won’t let me in at all. Please help

### 2/5 — Somethings weird

*2021-04-04*

It was working great then all of sudden went down and haven’t been able to get back on all it says ia like I have no access to that feature which is weird sense I still work there and everything

### 1/5 — No longer works

*2021-04-01*

Since my IPhone updated the app does not work

### 1/5 — Crashes

*2021-03-31*

This app is continuously crashing. Mostly it shows it’s oops error on multiple windows.

### 1/5 — Needs update

*2021-03-29*

I updated my iOS and now the app won’t let me in, it just says oops you don’t have access to this feature popping up repeatedly.

### 1/5 — Can’t login

*2021-01-06, version 2011.1.1*

Tried invite code, can’t login at all!

### 1/5 — Frozen app

*2020-11-09*

So my app is just frozen and doesn’t load anything every since I needed a new access code. There’s nothing that can fix it. I can’t even log out. I’ve tried different internet providers and nothing works. Even deleted and reinstalled the app. Turn my phone off and then back on and nothing. Must be a glitch but please fix it. It’s actually very helpful this app.

### 1/5 — Poorly programmed planner, precisely

*2020-10-20*

Constantly crashing and logging me out. Half of the time I’d try to log back in and it wouldn’t load.

### 1/5 — KEEP ME LOGGED IN

*2019-10-02*

this app is set up nicely for the iPhone but I have to login EVERY SINGLE time. I’ve had the app for about 7 months and it didn’t do it at first but the past month I’ve had to login everytime I open the app. Please make an update solving this issue

### 1/5 — Needs Update

*2019-05-31*

The app continually freezes or constantly loads for way too long.

## Most critical reviews (10 lowest-rated)

### 1/5 — Forced to update now doesn’t work

*2026-08-31*

Trying to demonstrate ease of app use to new employee and it made me update before being able to do anything else. Updated and now it keeps saying “oops you don’t have access to this feature” (but I’m the franchisee)

### 1/5 — not works in 14 Pro

*2026-07-20*

in 14 Pro its just become white screen. nothing comes

### 1/5 — Bugging

*2025-11-24*

When I open it it just shows I white screen

### 1/5 — Dumbest scheduling app ever

*2024-07-01*

This app is the most lowest quality ever Subway needs to give us a better quality app for our schedule. It is horrible.

### 1/5 — FIX

*2024-04-21*

All it does is load. Awful app!

### 1/5 — doesn’t Load

*2024-04-17*

For the FAQ the pictures quite literally are blank

### 1/5 — Mug

*2023-11-16*

Don’t work here they take the piss out of you bunch of mugs 🤣😭

### 1/5 — Blank App

*2023-07-02, version 2301.1.1*

Ive been using this app for years & it never seems to improve. If I was able to change to another I would. Most of the time I can’t open it up past a blank page. I used to have two businesses on it but have since sold one, but yet that stores information is always the first I see & cannot remove it. I have to switch stores EVERY SINGLE TIME. Very frustrating to say the least.

### 1/5 — poor app

*2023-06-07*

work schedule not displayed despite being posted, this is costing me.

### 1/5 — I need help !

*2023-02-21*

My app just doesn’t work it’s been fine till the last update a week ago now I all I get it the subway logo come up then a white screen with green up top ! 
I have done all the troubleshooting

## Most praised reviews (10 highest-rated)

### 5/5 — im so happy about it

*2022-03-12*

i use it for work and nothing can do better for real real

### 5/5 — Great app

*2020-01-27*

Amazing functionality. Thanks for your hard work.

### 5/5 — Give Owen a promotion to manager

*2019-07-07*

He’s good

### 5/5 — Works great

*2018-12-24*

At first, I had to log on almost every time I wanted to use the app but after a while it saved my information for 6 months at a time. It is a great app that offers a lot of useful features, like messaging, requesting time off and seeing who’s working when (including yourself and others). I love it

### 5/5 — Error

*2017-06-04*

Constantly refreshing.

Has the error been fixed yet ?

### 4/5 — Inconsistent

*2019-09-12*

Sometimes it just doesn’t load and I have to come back to it a few hours later. Sometimes it just logs me out.

Also it hasn’t updated to account for the notch on the top of newer iPhone displays.

Still very useful tho.

### 4/5 — Not perfect but definitely useful

*2018-08-31*

It’s nice being able to double my upcoming (or even same day) schedules. It’s also nice to view the store schedule to see who I work with. And I love that I can request off right through the app. Some of the layout of the app could be more efficient. No one at my store uses the messages, but I wish they did! It would be nice to have all my “work stuff” in one app.

### 4/5 — Not bad

*2016-08-03*

Pretty good app. Can't send/reply to messages in app. Can't send feedback. A few small tweaks and this will be VERY beneficial for managers and staff members

### 3/5 — Has a lot of bugs

*2021-06-18*

App is awesome for staff members to see their schedule and you can link it to your calendar and it will remind you of your shift an hour before your scheduled in time. I get a LOT of random “access restricted” messages but I can just click thru them and keep doing what I need to do. We did get a major glitch where it kept flashing that message and it wouldn’t let you click through, but I just deleted and re-downloaded and it went away. There is a messenger piece that allows managers to message employees, but you can only send individual messages and not group messages. As of right now, I use an app called “crew” for group messages and then the labor app for scheduling, but i would really like it if the Subway team fixed the bugs and major issues with this app so I can solely use the labor app. I love the instant scheduling where I can just hit “publish” on live IQ and my team immediately knows there’s a new schedule. As a multi-unit manager, this app has helped me keep on track.

### 3/5 — Please fix glitch

*2019-05-05, version 2.4.16*

New employees with IPhones are not able to sign in or use the invite code given to them to sign up.  Now doing schedule by hand until glitch is fixed.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
