# The Times (ROW Legacy) — user reviews > 145 indexed App Store user reviews of The Times (ROW Legacy) by Times Media Limited (Apps), rated 4.51/5 from 544 ratings. - Source: https://appshunter.io/ios/app/the-times-row-legacy/id436962860/reviews - App overview in markdown: https://appshunter.io/ios/app/the-times-row-legacy/id436962860.md - Rating breakdown: 5★ 416 · 4★ 74 · 3★ 9 · 2★ 8 · 1★ 37 ## What do users think of The Times (ROW Legacy)? Overall sentiment: negative **Pros** - 🚀 Easy to navigate - 📰 Excellent journalism - 🌐 Comprehensive world news coverage - 💻 Well-designed app - 🔍 Helpful search functionality **Cons** - 🐛 Bugs and crashes - 🔍 Lacking search options - 🔑 Login issues - 🕰️ Slow updates - 💤 Boring layout **Commonly reported bugs** - Puzzle loading issues - Disappearing saved progress - Inability to download latest edition - Constant login requests - Endless loading loops **Most requested features** - Dark mode option - Push notifications for breaking news - Ability to comment on articles - Improved offline functionality - Better organization of content ## Newest reviews (19 of 145) ### 2/5 — Loading issues and missing content *2025-05-30, version 11.4.0* Not recommended. News stories generally work fine but the puzzles mostly don’t work. They load only about half the time and just hang on the loading screen. I have left some for 5 mins and they never complete. It is not the standard I expect from a paid-for app. ### 3/5 — Half completed puzzles keep disappearing *2025-05-08, version 11.2.0* The app was working great but since the last version there is an issue with the sudoko. If you start on one and come back to it later the puzzle is completely blank and you loose your work. ### 3/5 — New version in April 2025 is flat as a pancake *2025-04-12, version 11.0.0* Unfortunately, the new version falls flat, and just looks like they got DOGED, and had to cut many of the features. ### 2/5 — Content good. App is poor *2024-11-05, version 10.5.1* Comments section at the bottom of articles doesn’t work in the app. Emailed the newspaper and they said it’s not their problem to fix it. ### 3/5 — Constant errors *2024-09-24, version 10.3.1* The finding your previous comments, mystery failure to open comments are several of the constant frustrations with this app. Most other outlets have reliable apps - Times seems to not care? ### 3/5 — Needs audio *2024-08-09, version 10.3.0* The writing is excellent but the app is not accessible. It needs to have AI generated audio for every article similar to WSJ and Washington Post so that the app is accessible for those with disabilities. There is no good reason not to make this necessary upgrade so the news is accessible to all. ### 1/5 — A revamp that took us back years *2024-05-19, version 10.0.3* I've been reading the times online for many years. The new all-in-one download takes forever. I keep having to login. Really don't know who advised on the rebuild. It's a failure. On the iPad and iPhone. ### 1/5 — Extremely buggy app *2023-12-30, version 9.1.0* Can’t subscribe to (or unsubscribe from) newsletters, registration appears to fail (but actually doesn’t), support chat doesn’t work… not a great experience for a new subscriber. ### 4/5 — Excellent journalism, lacking app. *2023-11-13* Ability to read up on British news whilst living in the US (I’m British) from a reputable and mostly impartial source is a god send, not to mention coverage of sports and motoring news and opinion. I just wish I got notifications for news stories (all notifications are on for it but I don’t get any…) Solid 4/5✨ **Developer response:** Good morning, we are very pleased to hear of your positive feedback. However we are unable to replicate any notification issues. Please can we advised you delete and reinstall the app and check for any device software updates. Many thanks. ### 2/5 — Comments broken *2023-10-09, version 8.15.0* Comments haven’t worked for over a year — they briefly load and then vanish. ### 2/5 — Application is ok but wait until you to try and cancel the subscription *2023-10-03, version 8.15.0* Applications works fine. Could use a dark mode. Company makes it awkward to cancel subscription. You have to phone their HQ, sit on hold for 15 mins, then refuse the four additional discount offers before they finally relent and cancel. Would be simpler to allow activation and deactivation of subscriptions through the app. ### 4/5 — Dark mode *2023-06-25, version 8.13.1* Please? ### 3/5 — Enjoy the articles but comments section is broken *2023-06-10* I’m an American reader and enjoy reading The Times—I love reading newspapers from different regions and countries. The comments section, however, has been broken since I downloaded and subscribed over a month ago. **Developer response:** Hi, I'm sorry to hear that you are having issues with accessing and viewing comments. If you are still experiencing this particular issue, please contact us on apphelp@thetimes.co.uk. Please provide your device make/model and OS version supported on your device. Many thanks. ### 2/5 — Comments section doesn’t work as can’t update personal details in app *2023-02-15, version 8.9.1* Paid Subscriber from the US here…great news content but comments section doesn’t work for me. ### 1/5 — Why aren’t comments working on mobile? *2022-09-04, version 8.5.1* ? ### 1/5 — Infuriating! *2022-09-04, version 8.5.1* This app logs me out automatically every time I close it and when I try to log back in the keyboard seldom appears. This only happens on my iPad where I prefer to read. Grrrrrr'!!!!!!! ### 4/5 — Latest update just crashes upon opening *2022-09-01, version 8.5.1* The latest update of this app just crashes upon opening it. It is supposed to work on all devices running IOS 12.4 or later, a requirement my device meets. Please fix this. Addendum 2022.09.01 Latest update has corrected the problems. Thank you. I missed reading The Times! ### 1/5 — App Upgrade terrible *2022-08-07, version 8.2.0* With the apparent “upgrade”, unless you are constantly online, none of the images load. The old version would effectively download the edition. This is just amateur hour. ### 1/5 — No Dark mode, Can’t filter via sport *2022-07-10* It’s 2022 & there is still no Dark mode for this app. I signed up for 6 months of the Times but I’m finding it unusable without dark mode. I won’t be renewing my subscription. You also can’t filter by topic, as in if you select sport, you can’t show all the football stories…you must blunder through all sports stories to find the individual sports story that might interest you. A terrible excuse for an app of a major publication. ## Most critical reviews (10 lowest-rated) ### 1/5 — Poor upgraded app *2025-04-13, version 11.0.0* So we are now unable to download previous editions. The new print edition section that has replaced previous editions is initially quite appealing visually, but a horrible reading experience. ### 1/5 — App does not download latest edition *2025-03-24, version 10.13.0* Unable to access current edition. Downloading latest edition has not worked on my iPhone 13 pro for the last week (since 18 March 2025). I have tried to contact the times but no response to my email.! ### 1/5 — No longer downloads content *2025-03-21, version 10.13.0* Unusable since March 17. Have had to revert to the web version on my iPad. ### 1/5 — Latest update terrible *2025-03-13, version 10.13.0* App won’t load newspaper. (Says offline even though all other apps work fine). When it did load before it gave up altogether, articles did’t match the title/headline. Even then only half an article appeared. I’ve tried reloading app and switching off/on etc. Was this update even beta tested? ### 1/5 — Overcharged *2025-02-28, version 10.12.0* Offered 90% off subscription for first year, but charged full price straight away? ### 1/5 — Hanging *2025-01-11, version 10.9.0* After years of great use the app has been having repeatedly over last month and I am unable to open stories. I have deleted and reinstalled the app, updated my IOS and contacted the times but no success. ### 1/5 — Horrible app *2024-10-31* I have never been able to view comments on the app. It’s pathetic. My app version is the live version, not classic, and I’m using the latest iOS version. This should have been fixed years ago. There have been comments on Reddit and the Apple App Store for years yet the ToL refuses to fix the problems. I’ve cancelled my subscription because of it. Why should I pay for an app I can’t fully use? **Developer response:** Good afternoon, we are very sorry to hear of your experience regarding this. We want to be able to assist you further as we are not able to replicate this on our end. Please may we advise that you contact our customer services directly on ' 0044 207 711 1527' or go to 'https://www.thetimes.com/help'. We look forward to hearing from you. ### 1/5 — Not on comment on the journalistic quality *2024-07-11, version 10.2.1* Perhaps the worst functioning app I have ever used. Constant requests for log ins. Once I log in there is an endless loading loop. I canceled my subscription even though I enjoy the news coverage and writing. ### 1/5 — Perhaps the poorest app of any major news organization *2024-06-24* This is not a comment on the journalistic quality of the Times, but on the functionality of both Times apps. They are terrible. The classic version is not updated during the day. Any link to hypertext requires a new log in The live version requires a log in every time I use it. On my iPad. Once the log in is completed 9 out of 10 times it be in an endless loading cycle. I will not renew my digital subscription because the apps are so frustrating to use. **Developer response:** I am sorry to read your review, we are keen to speak to you directly regarding this issue. Please do get in touch with us via a channel that suits you, mentioning app store, so we can resolve this for you at thetimes.co.uk/help ### 1/5 — Version 10.1.0 *2024-06-19, version 10.1.0* Not working properly on my iPad Air, 4th generation, this after years of subscribing to The Times. I have to log in every time I change to a new article and the article displays only 1 page. Also images not displaying. Very disappointing. ## Most praised reviews (10 highest-rated) ### 5/5 — Monthly subscription via Apple *2024-07-06, version 10.2.1* So often I try to read an article and I can’t log in to validate my subscription- very frustrating so I canceled my subscription. ### 5/5 — Not letting me log in *2020-06-03, version 4.6.14* I let my subscription expire a few weeks ago and I’ve recently repurchased my subscription, but the app doesn’t let me log in saying that my account was cancelled, despite already paying my subscription. I’ve tried logging in, restoring my purchase, restarting my phone and re-download the app, but nothing seems to work. ### 5/5 — Easy to use *2019-11-24, version 4.6.8* Easy to read thanks to great choice of font. Well set out. Wealth of information. Well done The Times ### 5/5 — love it, period. BREATH OF FRESH AIR! *2019-11-12* If you live in the U.S., and want World Class news coverage and commentary, AND have tired (as had I) of nauseatingly biased reporting by the New York Times (I had read religiously for 60 years!), you now have a superb option with the digital or Kindle versions of the Times of London and the Sunday Times. You can expect voluminous yet insightful coverage of world events, including important events in the U.S., unparalleled writing, humor, and, while being sensitive, a refusal to bow down to slavish political correctness. It’s a regular part of my day and I’m loving it. ### 5/5 — Excellent and easy *2019-11-12, version 4.6.8* The app is clean, concise and easy to maneuver. Particularly like how I can go back a week and look at past editions. Well done! ### 5/5 — Quality Journalism *2019-11-11, version 4.6.8* I read The Times every day either by IPad or Phone. The quality of the articles is superb as is the look and feel. The sadness of not completing the Super Fiendish Sudoko or Oleh’s quiz is always remedied when a Peter B’s cartoon is published. ### 5/5 — Love Times *2019-11-05* This app is very efficient, & easy to use. The articles are spread amongst the app quite cleverly. The app is also well organized. The colors are brilliant too. In all the apps I’ve had the chance to use, this one is the best., ### 5/5 — I looked at a lot of online newspapers. *2019-10-22, version 4.6.8* I spent a lot of time reviewing various newspapers online. The Times has proved to be too - good news, well presented and the app is easy to use on the phone or ipad. It’s very cost effective too! ### 5/5 — Excellent *2019-10-08, version 4.6.8* I read it daily. A good source of evenhanded reporting. ### 5/5 — An important reality cross-check *2019-09-30, version 4.6.8* Living in the US, the daily news often reads like an alternative history novel. I use The Times as a touch stone - their perception of what’s going on is very helpful. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*