# The UrSafe App — user reviews > 75 indexed App Store user reviews of The UrSafe App by URSAFE LLC, rated 4.28/5 from 53 ratings. - Source: https://appshunter.io/ios/app/the-ursafe-app/id1481482887/reviews - App overview in markdown: https://appshunter.io/ios/app/the-ursafe-app/id1481482887.md - Rating breakdown: 5★ 41 · 4★ 3 · 3★ 0 · 2★ 1 · 1★ 8 ## What do users think of The UrSafe App? Overall sentiment: mixed **Pros** - 🔒 Peace of mind provided - 🚀 Quick emergency dial-out - 💡 Discreet help signal - 👍 User-friendly setup - 💡 Real-time location sharing - 💡 Live stream monitoring - 💡 Smart technology for security - 💡 Safeword system is effective - 💡 Immediate help access - 💡 Global emergency contact - 💡 Responsive care - 💡 Instant help overseas - 💡 Family peace of mind - 💡 Discreet help signal - 💡 Easy to use - 💡 Great concept - 💡 Innovative features **Cons** - 🐛 Glitchy operation - 🐛 App takes too long to load - 🐛 Cannot sign up - 🐛 Sign in screen not working - 🐛 Photo upload fails - 🐛 Difficult to delete account - 🐛 Battery drain - 🐛 App must be in foreground - 🐛 SOS activates automatically - 🐛 Safe word not recognized - 🐛 Registration issues - 🐛 Voice recognition errors - 🐛 App is buggy - 🐛 Cannot scroll on screen - 🐛 Creepy background operation **Commonly reported bugs** - App glitches and errors - Photo app access issues - Constant location notifications - Incorrect pricing for day pass - App takes too long to load - Cannot progress beyond setup - No customer support - Sign in screen does not work - Will not upload photo - Extremely hard to delete account - SOS activates automatically - Sends notifications without emergency - Safe word irrelevant - Eats battery for lunch - Has to be constantly on - SOS call did not reach 911 - Operator called 2 hours later - 911 was never alerted - Safe word not recognized - Cannot complete safe word registration - Safe word not working - Voice recognition fails - Cannot get past voice recognition - Frozen on secret word - Background operation is creepy - Unable to finish setup - Unable to complete safe word - Screen won't scroll - Cannot register - Phone number verification fails - Cannot enter cell phone number - Voice recognition gives error **Most requested features** - Widget for home screen - Vibration on smartwatches - Work with smartwatches - Military version of the app ## Newest reviews (16 of 75) ### 5/5 — Family Watch *2024-03-22* UrSafe’s immediate location-sharing helps me feel less vulnerable ### 5/5 — SOS Activation *2024-03-22* With UrSafe, my parents are less worried when I travel alone ### 5/5 — Protective App *2024-03-21* Emergency response is efficient with UrSafe's location-based services ### 5/5 — Location Sharing *2024-03-21* Monitoring situations with UrSafe’s live stream is incredibly reassuring ### 5/5 — Family Peace *2024-03-21* UrSafe provided quick access to help when I was in a threatening situation ### 5/5 — Audio Monitoring *2024-03-20* Emergency services were just a safeword away, thanks to UrSafe ### 5/5 — Video Stream *2024-03-20* Got instant help overseas by using UrSafe's E911 geolocation service ### 5/5 — Voice SOS *2024-03-16* Real-time location sharing on UrSafe keeps my family informed and calm ### 5/5 — Safeword Response *2024-03-16* Feel secure anywhere with UrSafe's global emergency contact feature ### 2/5 — Takes to long to load *2023-05-29, version 1.6.6* This app takes so long to load it would actually be quicker to find a pay phone! Think I’ll find an alternative! ### 5/5 — Whoever created this software is a genius *2022-02-09* The app creators have really gone above and beyond to think of every possible situation you could be in where you need assistance if something turns scary or dangerous. As a survivor of abuse and kidnapping I am so happy to see something like this that could prevent such ugly situations. ### 5/5 — Good Stuff‌  ​ *2021-07-21, version 1.6.3* I am new to this app. I just completed the set up and the practice. It seems very user friendly and a great thing to have. Any additional safety measures are greatly welcomed in this household. Thank you guys. 🙏🏽😇🇺🇸💚 ‌  ‌   ‍ ### 5/5 — Best offers‍        ‌ *2021-07-21, version 1.6.3* I use this app each time I get off a late shift while I am walking back to my apartment. I live in a city and often have to park far away from my building and it makes me feel safer!       ‍ ### 5/5 — Love it​ *2021-07-05, version 1.6.0* It is helpful because i get stalked at the bus stop all the time this is something i need when i am in trouble as a 10 year old  ‌​ ### 5/5 — best shortcut    ‌‌‌‌‌​ *2021-07-05, version 1.6.0* This app is awwwwesome I love it I have it installed on my daughter phone too it's really great‍     ‍ ### 5/5 — Convenient‌ *2021-07-05, version 1.6.0* Love this! Thank God I haven't had to use it, but I feel safer knowing I have it. I wish there was a widget for my to put on my home screen so it's even easier to access. Otherwise it's perfect!    ​ ‌‍ ## Most critical reviews (10 lowest-rated) ### 1/5 — Super Glitchy *2024-05-31, version 1.6.8* Used it for 5 minutes and it glitched a bunch of times - kept telling me I needed to allow photo app access even though it had it, would send me notifications that the app was using my location literally nonstop, etc. I also tried to buy the “$1.99” day pass and it changes it to $7.99 when you actually try to buy it How could you possibly trust an app with your safety it doesn’t even work properly during setup?? ### 1/5 — Can’t Sign Up, No Customer Support *2023-03-17, version 1.6.3* Sounds great and I have downloaded the app and signed up my phone. BUT: could not progress beyond this on app and no customer support. ### 1/5 — Sign in screen does not work *2023-03-03, version 1.6.3* Will not upload my photo even tho I’ve given permission. ### 1/5 — How can i delete my account? *2021-08-26, version 1.6.3* Extremely hard to figure out how to delete account- if i actually can?? ### 1/5 — Must always be running in foreground to work *2020-03-07, version 1.0.6* This app is a scam. It will not help if it’s running in the background. It must be running in the foreground. So the next time you’re getting mugged say, “excuse me Mr. Mugger, but I need to pick up my phone and open the UrSafe app and say the safe word.” Yeah, right. See how well that goes! ### 1/5 — Useless! *2020-01-03, version 1.0.2* When you open the app within 3 seconds it will automatically activate SOS and get crazy sending notifications even after you disable it. I can’t even go to settings without the app sending my contacts a notification. Disabling SOS last 3 seconds, then it activates on its own and pushes emergency notifications all over again. The safe word is irrelevant since it will text your contacts when there’s NO emergency. ### 1/5 — Eats the battery for lunch. *2019-12-13, version 1.0* Last 24hrs = 29% of my battery was consumed by URSafe running in the background. If my phone is dead...? ### 1/5 — Do not recommend *2019-12-12, version 1.0* If I could give this a negative star I would. I work for a 911 agency and heard about this app on the news. I downloaded it to see how it worked. I placed an SOS call and it did not call the center I was standing in. It did not call any 911 center, an operator from the app did call me two hours after the SOS was placed to make sure I was okay. I do not and would not recommend anyone to trust a third party app to make sure emergency services are on the way. ### 1/5 — 911 Was Never Alerted *2019-12-11, version 1.0* I downloaded the app after reading about it on a very reputable and trusted publication and was very excited about the concept. The setup was seamless and easy. However, none of the features worked as promised. I said the safeword multiple times and nothing happened. Then I tried the SOS button. The app turned red and said that 911 is on its way. Panicked, I called 911 and told them it was just a test. However, they said they never received anything from the app. I also asked them about whether they got any live-streams and they laughed and said 911 does not receive live-streams and to delete this app as it could be a scam. I tried the SOS button two more times. Again, it said that 911 is on its way, but nothing happened. The only thing I got some poorly worded texts from a number in California saying “Are you safe, call emergency services, if you feel you are in danger.” So basically when you hit the SOS button it sends you a text saying you should call 911? I thought the whole point was that it alerts 911. What if this was a real emergency? People’s lives could be at stake here ### 1/5 — A 4 Syllable safeword? *2019-12-11, version 1.0* It doesn’t even hear me when I teach/say it waste of time ## Most praised reviews (10 highest-rated) ### 5/5 — Emergency Stream *2024-03-25* The UrSafe app was subtly powerful when I felt at risk ### 5/5 — Safety Signals *2024-03-25* UrSafe’s quick emergency dial-out gives me confidence in solo trips ### 5/5 — Help Anywhere *2024-03-23* UrSafe is my trusted companion in avoiding potential dangers ### 5/5 — Secure Voyage *2024-03-23* Harnessing smart technology, UrSafe makes me feel protected 24/7 ### 5/5 — Safe Travel *2024-03-23* UrSafe's immediate streaming helps friends act fast in sketchy situations ### 5/5 — Responsive Care *2024-03-23* UrSafe's smart technology offers tangible security in an uncertain world ### 5/5 — Personal Guard *2024-03-22* Quick and discrete—UrSafe’s safeword system just feels right ### 5/5 — Quick Alert *2024-03-22* Using UrSafe’s safeword system is easy and effective for any emergency ### 5/5 — Travel Safely *2024-03-22* Thankful for UrSafe's discreet help signal during a scary encounter ### 5/5 — Safe Journey *2024-03-22* The peace of mind UrSafe provides is unparalleled in personal safety apps --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-12.*