# The Wedding Swap — user reviews > 81 indexed App Store user reviews of The Wedding Swap by THE WEDDING SWAP LLC, rated 3.07/5 from 127 ratings. - Source: https://appshunter.io/ios/app/the-wedding-swap/id1556385197/reviews - App overview in markdown: https://appshunter.io/ios/app/the-wedding-swap/id1556385197.md - Rating breakdown: 5★ 55 · 4★ 7 · 3★ 8 · 2★ 6 · 1★ 51 ## What do users think of The Wedding Swap? Overall sentiment: negative **Pros** - 💡 Innovative niche marketplace for wedding items - 💰 Significant cost savings for wedding planning - 🔒 Safe alternative to Craigslist/Facebook Marketplace - 👍 Easy to navigate and user-friendly interface - ♻️ Promotes sustainability and reuse - 👩‍💼 Woman-owned company with responsive customer service - 🎯 Targeted platform focused solely on wedding items **Cons** - 🐛 Persistent SSL/connection errors preventing access - 🐛 Chronic app crashes and freezing issues - 😤 Unresponsive customer service and support - 💸 Payment delays and non-payment to sellers - ⚠️ Email confirmation system failures - 🔧 Poor app performance and slow loading - 📉 Limited user base reducing inventory - 🚫 Inability to contact sellers directly - ❌ Broken help links and expired website domain **Commonly reported bugs** - SSL certificate errors and secure connection failures - App won't open or launch - Cannot create account - 'Whoops' error messages - Email confirmation not being sent - Login verification loop - endless email confirmation requests - App crashes every 5-10 minutes - Feed constantly refreshing and bugging out - Search and filter features not working - Connection timeout errors - Guest browsing shows blank feed - App resets to top of list when returning from item view - Category mismatch during item listing **Most requested features** - Ability to message sellers directly - Favorite or save items feature - Improved search and filter functionality - Ability to make price offers/negotiate - Better category organization for listings - Maintain scroll position when returning from item details - More detailed product information requests - Integration with other selling platforms like Poshmark ## Newest reviews (16 of 81) ### 1/5 — Inaccessible App *2025-01-23, version 1.3.0* I have tried all 3 ways to create an account and consistently get a "whoops" message. Would love to actually use the app but it's inaccessible!!!! ### 1/5 — Won’t work *2025-01-23, version 1.3.0* I just downloaded this app and it won’t let me create an account or continue as guest. ### 1/5 — Keeps crashing *2025-01-09, version 1.3.0* I can’t even get back on the app. I keep getting an ‘oops’ error. When I could get on the app has potential, but needs more ways to communicate to sells like Poshmark and to save posts. ### 1/5 — Couldn’t even log in *2024-12-17, version 1.3.0* Installed the app 2 days ago. Took them 1 day to send confirmation email because if you don’t confirm you can’t login. After clicking confirmation email numerous times, it still tells me i need to confirm my email. I can’t even login to use the app. Such a waste of time. ### 1/5 — Never received items or refund *2024-11-16, version 1.3.0* I bought something from one seller and they shipped it and didn’t put my address correctly so it bounced back (I put all my correct info in the app). I reached out to customer service and promised it would be sent to the correct address. The tracking number never updated bc it stayed in another state and it’s been months and never received it. I asked for a refund and had to email multiple times to get someone to respond… it’s a great concept but needs work on executing all the details. ### 1/5 — No payment *2024-10-24, version 1.3.0* I posted some items and one of them got purchased in Aug 2024, and I still have not received my payment. I have written them at least 5 times with nothing back. What a waste of time. ### 1/5 — Doesn’t work *2024-09-25, version 1.3.0* I was extremely excited to look into the app because i’ve heard great things BUT it doesn’t let me make an account or even look as a guest. There’s no feed whatsoever. ### 1/5 — Can’t create an account *2024-09-22, version 1.3.0* I have tried several times to create an account with no luck ### 1/5 — Won’t even let you sign in *2024-09-10, version 1.3.0* I thought this was a cool idea and wanted to use it to find decor for my wedding. Unfortunately, I signed up and when I went to sign in, it kept saying confirm email. I went to the email sent to confirm my email, but the app kept asking and wouldn’t let me sign in. ### 1/5 — Good idea, bad execution *2024-08-20, version 1.3.0* Really wish this app worked. I’ve been in contact with the team multiple times since July 16th and they haven’t been helpful at all . Have never been able to sign in or use my account. I created it with my email and continually got told to confirm my email without ever receiving something to do so. Can’t delete my account to create a new one because I can’t get in to it. Created a different account with my fiances phone number and email and just so I could get in. you can’t search, browse, etc. without it constantly refreshing or bugging out. I see reviews from 3y ago saying the same thing ### 3/5 — Still buggy *2024-08-18, version 1.3.0* It’s a great idea, but there are some real issues with the software. For example, I have one item on sale right now, and I can’t upload another posting. It has potential, but there are clearly still some bugs. ### 2/5 — You can’t message sellers *2024-08-14, version 1.3.0* This app would be good if you could message sellers and it crashes every 5-10 minutes. I also wish you could favorite items and not just have to follow the seller. ### 1/5 — Can’t log in *2024-07-29, version 1.3.0* I signed up last week and haven’t been able to log in. It tells me to confirm my email and when I go to my email no confirmation email has been sent. Same for resetting password. There is a glitch with the ap and therefore I am unable to use it. Very disappointing. ### 1/5 — Buggy *2024-07-25, version 1.3.0* Not easy to use, bugs out a lot. ### 2/5 — Super Buggy but Great Idea *2024-07-22, version 1.3.0* Love this idea so much! However, I hope they can make some advancements to the app because it is so buggy and slow that it is just not worth using. The app crashes every time I try to use it to the point where I cant even really see what is available on here. I hope they can get this app working better because I think it could be very successful. ### 1/5 — Horrible *2024-07-19, version 1.3.0* Signed up last night- kept telling me I had to verify my email. I went to my email to click verify at least 10 times, waited until this morning to try again, and got the exact same error or I need to verify my email. I went on the app “as a guest” horrible quality. The feed kept glitching, reloading, and telling me there’s a connection issue. Not worth the hassle imo. ## Most critical reviews (10 lowest-rated) ### 1/5 — Could not even use in guest mode *2026-04-30, version 1.3.0* Would not let me create an account, then I tried guest mode and even that failed. Please fix these bugs because this seems like a great concept and I’d love to support it ### 1/5 — Doesn’t work *2026-02-02, version 1.3.0* Tried it and never got it to work. Always get a message about an SSL error and a can’t get a secure connection. ### 1/5 — Doesn’t Work *2025-07-09, version 1.3.0* Why is this app still available? I can’t sign up, it keeps giving me a cannot connect to server error, try to click the app help link and you get taken to a “buy this domain name” on godaddy, and the only recent review from a year ago is someone having problems. If it’s not available, just take it down. If it is available, then just fix it. ### 1/5 — Hasn’t worked in MONTHS *2025-05-11, version 1.3.0* It worked ok for a while but it hasn’t worked in months to even log in. Don’t recommend. If I could give this a zero I would. ### 1/5 — Can’t Log-In, Says SSL not secure?? *2025-03-05, version 1.3.0* Tried using Apple Sign-In, Tried creating an account, Tried continuing as a guest — even when I can get to the Feed, it’s completely blank ### 1/5 — App is broken and website has expired. *2025-02-25, version 1.3.0* This app should be removed, it is broken. You can’t sign up you get error messages and when you try to report it, it says their website has expired. ### 1/5 — Won’t even open *2025-02-15, version 1.3.0* Loved the idea of this, but it won’t even open. I’ve tried at least 15 times, deleted and redownloaded, restarted the phone, waited a couple days, etc. nothing works ### 1/5 — Never been able to use the app *2025-01-28, version 1.3.0* I downloaded this app months ago. Every time I try to log in it says the app is not available and the developers are aware of the issue. Not worth the download. ### 1/5 — Can’t even create an account *2025-01-27, version 1.3.0* I keep getting an error message that says “Whoops!” No other instructions. ☹️ ### 1/5 — Whoops! *2025-01-24, version 1.3.0* I downloaded the app. Tried to sign up for an account. All I get is whoops! Try to view as a guest and Whoops! Click on the app help in the App Store on the page it just says to download the app and you guessed it...whoops! ## Most praised reviews (10 highest-rated) ### 5/5 — Bad *2025-07-23, version 1.3.0* Can’t use it ### 5/5 — Round of Applause *2023-11-05, version 1.3.0* An industry game changer run by an impressive team of wedding experts. So glad to see an option come up for affordable wedding options - much needed! ### 5/5 — The BEST! *2023-11-03, version 1.3.0* I love this app and it has been so helpful! I have had nothing but great experiences buying and selling items. Such a smart idea and is so great!! ### 5/5 — I love this app! *2023-10-26, version 1.3.0* I found so many great quality items on The Wedding Swap! I planned my wedding all on my own, and this made it so much easier for me! ### 5/5 — Great app! *2023-10-26, version 1.3.0* This app is super helpful for anyone planning a wedding wanting to save money and be sustainable! Also good to sell any used wedding items to get some money back. I would recommend to anyone getting married soon! ### 5/5 — Love this idea!!!! *2023-10-24, version 1.3.0* Heard about the app through a friend and can’t wait to use it one day for myself— so practical and smart!!!! ### 5/5 — Such a smart idea! *2023-10-24, version 1.3.0* Love this app! You can easily search, browse, and purchase, and I love that it’s all in one app. It has everything!! Highly recommend if you’re wedding planning or a newlywed trying to figure out what to do with all your wedding decorations! ### 5/5 — Great idea and great app *2023-07-06, version 1.3.0* This app was safe and so easy to use! I bought some things for my wedding and it was a life saver. Looking into selling some things now that my wedding is over and will be recommending this app to everyone! ### 5/5 — Love this app! *2023-06-22, version 1.3.0* I was helping my daughter plan for her wedding and came across this app! It has been such a money saver and we have found numerous items that we haven’t been able to find elsewhere. The transaction was safe and easy, it helped us so much. I loved it! Definitely recommend! ### 5/5 — Absolutely love this app! *2023-06-22, version 1.3.0* This app helped me so much while wedding planning! My husband and I had a strict budget for our wedding and this app saved us so much money. The items I was searching for were easy to find and in great condition when they arrived! I felt safe during the whole transaction and will be listing items to sell on the app now that the wedding is over! I love that the company is woman owned and would highly recommend!! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*