# The WELL at Sac State

> Student account management and payment portal. (iPhone/iPad app by California State University, Sacramento.)

- Source: https://appshunter.io/ios/app/the-well-at-sac-state/id1527904788 (this page in markdown: same URL + `.md`)
- Developer: [California State University, Sacramento](https://appshunter.io/developer/471556721)
- Category: Health & Fitness
- Price: Free
- Rating: 1.10/5 from 158 App Store ratings · 45 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 52 MB
- Languages: American English
- Released: 2021-10-01
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/the-well-at-sac-state/id1527904788/reviews.md

## What is The WELL at Sac State?

The WELL at Sac State app will allow students to view their account information and make payments.

## Key features

- View account information
- Make payments
- Manage student accounts

## Recent user reviews (10 of 45)

All indexed reviews: https://appshunter.io/ios/app/the-well-at-sac-state/id1527904788/reviews.md

### 1/5 — Login is not working

*2024-06-13*

Got a new phone and redownloaded the app, but it says my login credentials are incorrect… they aren’t because I copied the login info from my password manager which are up to date. The auth system is broken, please fix it.

### 1/5 — Bugs

*2023-09-11*

The app is filled with bugs and hardly works. There is times where it does not work at all.

### 1/5 — can’t even login

*2023-03-01, version 1.0*

bro fix the app it’s 2023 and i can’t even login. i don’t receive any emails when i click forget my password.

### 1/5 — login/resetting password issues

*2023-02-02, version 1.0*

this app is trash, it’s literally IMPOSSIBLE to login in now. i had forgotten my password and used the “forgot password” option to get my reset password to change it but the email never came to me. i went up to the service desk two times and was given two different passwords but they still didn’t work, man i even copied and paste it and it still had said “invalid username/password”. the service desk people didn’t know what else to do, so all they told me was to keep trying until it goes through. ofc i did tried some times but still no email given to me, not even the next day it still wasn’t there. note that the attachment in the email says “the email may be delayed, please wait 2-4 minutes for the email to come with the password reset”…lol that’s a lie. and even if it does come it’s still a waste of time and effort bc the given reset password NEVER works. so no more scanning in with the barcode, now i will have to go up to the desk and tell them my student ID number everytime i go up in the well until this app becomes more convenient with its issues resolved. not a happy hornet with this one chief 🫠

### 1/5 — This must’ve been made by a failing CS student

*2023-01-27, version 1.0*

I make my account, can’t even log in right after. I check my CSUS email to see my credentials and I’m typing everything in letter for letter capital for capital, no mistakes. Yet I can’t get in. How on Earth am I paying exorbitant amounts of money to attend CSUS yet I have to download a pointless app to access the gym. (why can’t I just flash my OneCard to the service desk to get in????) Insane to me that this app has 140+ reviews averaging 1 star and something as simple as the log in screen doesn’t work, yet the faculty/administration/the failing CS student can’t figure out to fix this brain dead simple problem. SMH my head!!!!

### 1/5 — Can’t make a reservation

*2022-09-12, version 1.0*

Can’t make a reservation

### 1/5 — Can’t Log In

*2022-09-07, version 1.0*

Tried to change my password and the password it sends to my sac state email said it’s invalid. Even had the front desk at the well try and they couldn’t log me in the app. Just gonna have to use my physical student ID every time. Fix this asap!!!

### 1/5 — Still broken after a year….

*2022-08-31, version 1.0*

Funny to see how all the complaints about this app are still valid after a year. At least you can still manually check in at the Well if you bring your ID card.

### 1/5 — Can’t login

*2022-07-30, version 1.0*

Since this is the only way to go to the gym, my $19 a month gym membership is going to waste. won’t let me login or reset my password!

### 1/5 — I feel like i'm in the backrooms 🤢🤢

*2022-04-16, version 1.0*

Half the buttons don't work. To make a reservation you have to go through a drop down and click three buttons 😵‍💫😔

## Frequently asked questions about The WELL at Sac State

### What can I do with The WELL at Sac State app?

The app allows Sac State students to view their account information and make payments. It serves as a convenient portal for managing your student account details and financial transactions.

### Is The WELL at Sac State app free to use?

Yes, the app is free to download and use. There are no charges associated with accessing your account information or making payments through the application.

### Who is this app designed for?

This application is specifically designed for students of Sacramento State (Sac State). It provides them with a direct and easy way to interact with their student account and payment systems.

### Can I make payments for tuition through this app?

The app allows users to make payments related to their student account. While the description doesn't specify tuition, it indicates general payment capabilities for account-related expenses.

## Version history (last 1 release)

### 1.0 — 2021-10-01

No release notes.

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## More apps by California State University, Sacramento

- [Sacramento State Mobile](https://appshunter.io/ios/app/sacramento-state-mobile/id471556718)

All apps by California State University, Sacramento: https://appshunter.io/developer/471556721

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*