# The Wellness Corner — user reviews

> 57 indexed App Store user reviews of The Wellness Corner by Truworth Health Technologies Pvt Ltd, rated 4.40/5 from 23 ratings.

- Source: https://appshunter.io/ios/app/the-wellness-corner/id1144803613/reviews
- App overview in markdown: https://appshunter.io/ios/app/the-wellness-corner/id1144803613.md
- Rating breakdown: 5★ 15 · 4★ 5 · 3★ 2 · 2★ 0 · 1★ 1

## Newest reviews (20 of 57)

### 1/5 — Not even fit for 1 start review

*2025-08-25, version 6.9*

Took blood samples it’s 5th day still waiting for report. No proper reply from Custamer service. Not sure if they have really did the test on the sample blood or will be sharing inaccurate results. Who takes 5 days to share a result. Better try with other good labs who shares a result in a day and who’s caustamer support is good

### 1/5 — Bugs and not fixing the issue

*2025-08-22*

All I see is a negative review no resolution provided and back end team says we are fixing but it’s the same no resolution or any bugs is fixed u book a consultation and says scan and pay but does not works it’s so embarrassing u had to pay your own money and after that the opd reimbursement does not load too long too respond when we are allotted with points why we are facing issues for claiming  it.

### 1/5 — Very Slow and Poorly Optimized App

*2025-08-05, version 6.8.1*

The Wellness Corner app is very disappointing. The performance is extremely poor—every feature loads slowly, and there’s no smooth user experience. Whether it’s booking appointments, accessing reports, or navigating through menus, everything feels delayed. It seriously needs optimization and performance improvements. Not recommended until the app gets a major update.

### 1/5 — Worst customer support

*2025-07-17, version 6.8*

I installed the app and facing the problem in adding dependent details. I reached the support options from the app and more than 5 weeks passed still no solution for my issue. Every 2-3 days they keep on telling that my issue has been resolved but still exists. Not sure how to fix to use my wallet amount :(

### 1/5 — Blocked products, blocked pin-codes, blocked wallet.

*2025-07-15, version 6.8*

Worst experience ever. They have blocked products for a certain organisation and to make things worse, they have blocked pin-codes even the essential ones. And even if you somehow end up selecting a product which can be shipped to your pin-code, they have the wallet blocked.
LOL.

### 1/5 — Worst Service

*2025-07-06*

I have booked blood test for my husband with available slot, next day we were waiting for agent to visit and collect sample but there was no agent assigned even at the time of collection. It was fasting test, we have tried to reach their support team they were not responding properly and my money has also deducted. I don't understand how they are driving it because it's a medical support app with worst service and customer support but they will definitely deduct your money first and later they will do things according to them only there is no call support and chat service is awful.

### 1/5 — Worst service ever

*2025-07-06, version 6.8*

I recently booked a health checkup (blood sample collection) appointment using this app. And after the payment its not reflecting anywhere in the app. While I complained on the support the answer i can book another appointment after 24hrs. Then they disappeared. No proper channel for chat help. No proper solution for any complaints raised.

### 1/5 — Worst application and worst support

*2025-07-04, version 6.8*

Whenever I try to purchase any item from wellness store it says “wallet amount can’t be used for this item” I don’t know why and I contacted support team and they didn’t respond well. And still I am facing the same error. I have 5250 amount in my wallet and it is waste.

### 2/5 — Have you tested your app?

*2025-06-14*

Document upload is basic functionality which hangs on screen forever.. if uploading documents for opd reimbursement and size of document is more than 5mb you should throw error there itself rather than indefinitely waiting for upload. Every time have to exit app and open again . Not good user experience.

### 1/5 — Useless app, useless Customer Care

*2025-06-10*

I took a package which was provided by company and scheduled for a check up, no one called me and no one came to take the sample and cancelled my appointment on 3rd of May.
The very same day I booked an appointment for the test which were not included in my package, the representative came, collected the sample and I got the report.

The app says I have availed the company’s package. I have raised a complaint multiple times reschedule my appointment but until today - it’s been a month, I haven’t got any response from them. I have shared the screenshot, still while I call them they ask for screenshot.. Horrible app. Please do not use it

### 1/5 — Pathetic Customer support

*2025-05-14, version 6.7.2*

I have a corporate account. When pointed technical issues the support was to re-login after 24 hours! When asked to register a complaint and give ticket number they again didn’t act. I you can’t support and create tickets then better not to have chat option for support. It’s just a gimmick to get funding from big corporates.

### 2/5 — Ordering a medicine becomes a nightmare here

*2025-04-12*

Firstly, less option of medicines. Secondly, once I place the order and make the payment from my wallet I get an email from Tata 1mg that the order is on hold due to payment issue. I get spammed by back to back messages to make the payment and numerous calls to finish the failed payment. Look if someone is not well and need certain medicines urgently plus already made the payment then check where are you failing on your application that Tata 1ms is not able to locate the payment. Customer support will give robotic answers instead of even reading and understanding the query.

### 1/5 — Worst Customer Support Experience

*2025-03-13, version 6.5.3*

The process to address the customer issues is really frustrating. Even the team will be providing the standard template solution without understanding the actual problem. Will strongly recommend any corporate not to go with this app. Will provide the same feedback to my company as well

### 1/5 — Useless When in need

*2025-01-03*

I am using the corporate benefit too. When things go smoothly no one cares. But help is needed when something goes wrong. I booked blood test with 3 types in this app. Collection and all ok. When the report was updated it’s for just only one. When contacted the support guess what, need to wait for 3 days. But the Ben after a week the reports are not updated. What sort of service is this. Even an Amsterdam RedLight Company could be more organised. Is shame for a Health Care Company.

### 1/5 — Not a good app

*2024-12-31, version 6.5.3*

App does not show estimated delivery date unless the final payment is made. Once order is placed, the app does not allow to cancel the order (irrespective of whatever reason you select it does not allow to cancel). The delivery fee is more than the medicine cost. What is the use if medicine is delivered after 1 week.

### 1/5 — Not so user friendly app

*2024-12-07, version 6.5.3*

The app is giving headache. All the products added in the cart vanished automatically. And now when I am trying to add products in cart, it doesn’t allow. On the other hand, raising request on help doesn’t help anyways. They are not/taking a century to reply. App on its worst behaviour. Suppose to help order medicines, giving blood pressures.

### 1/5 — Not at all user friendly

*2024-11-21, version 6.5.3*

They have bow removed the list of products as well from there UI for corporate employees. You have to search the medicine then only you will be able to find it that too from search suggestions. Day by day it is getting worse to use this app

### 1/5 — Very unprofessional behaviour

*2024-08-30*

I took a test which was suppose to give the reports in 48 hours according to them which usually takes 12 hours outside in any diagnostic clinic or hospital. But still I took it and waited for the reports. When contacted for support after 48 hours they are easily saying do mot worry we will share the reports by today EOD. How unprofessional and irresponsible. I am never gonna use this again. This the second time sane issue happened

### 1/5 — Avoid this app

*2024-08-12*

I had to download this app as I had to avails
 the corporate helth check up but my city was not included, so I did not get a chance to avail it. 
I saw that there were giving good good discount for cult membership so I purchased it, it mentions that the membership will be active in 4-5 days but it’s been 7 days since and they are staying it will take another 7 days, while my membership is getting exhausted. Out of the 3 months I took the membership for , I’ll hardly get 2.1 months now. And their customer care  is so u bothered and indifferent. I had reach out many times but they just say it will take another 7 days and resolve it without  it letting me even revert back. I request  the HR dept to not avail the services from this company in future, as it just looks like a scam to me now.!!!

### 1/5 — wellness corner is useless

*2024-08-06, version 6.4.1*

Most of the product shown in this list is not available. We don’t have much choice to order what we want despite they allied with Tata 1mg. They charge 49 shipping charge for the order value of 99. 
They don’t club both medicine and wellenss products together in one order which very disappointed. Prices are high compared to the outside retail market.

## Most critical reviews (10 lowest-rated)

### 1/5 — Never recommend this app worst choice ever I have made

*2026-07-30*

If you are opting this for corporate benefits you will only loose all your money after loading in wallet. They don’t allow you to buy anything not even prescribed medicines available on the app. They even don’t have customer care support. Most medicines are also not available on the app. I would recommend Medibuddy instead, there you can order most of medicines and other products. Trust me I’ve have recharged my wallet in 2025 but till date none of my medicines are available.

### 1/5 — Horrible customer service

*2026-03-25*

Extremely disappointed with the customer service on the Wellness Corner application. This has honestly been one of the worst experiences I’ve had. Not only is there a lack of clarity while booking slots, but the support team is completely unresponsive.

Waiting 12–15 minutes without any reply is unacceptable, especially when the service is supposed to be time-sensitive. It feels like no one is even bothered to assist or resolve issues.

If you’re unable to provide proper support or maintain basic service standards, it’s better to be transparent about it rather than leaving users frustrated and ignored. This kind of experience seriously affects trust and reliability.

Highly dissatisfied.

### 1/5 — Gym subscription

*2026-03-04*

I purchased a Cult gym subscription through this app on February 8, and it was never renewed until March 4. After weeks of delays, excuses, and zero accountability, I was finally told they would issue a refund—and then asked to wait another 5–7 days. Completely unprofessional and unbelievably frustrating. This app has pathetic service, poor systems, and no respect for customers’ time or money. Strongly recommend staying far away from this app.

### 1/5 — Pathetic

*2026-01-30*

I’m extremely disappointed with this app. The customer service is practically nonexistent , responses take forever (if they come at all) and even then issues are rarely resolved.
The app is full of bugs , basic features stop working randomly requires constant reinstalling over and over again ( even if the app is updated to latest version)
On top of that the design is very poor as important things like appointments and test reports and buried and hard to find.
Would not recommend at all.

### 1/5 — Pathetic service

*2026-01-20*

This is completely unacceptable. I booked an appointment which was cancelled due to partner unavailability, and I was told it would be rescheduled but I had to personally contact support to arrange a new date. Even on the rescheduled date, no one contacted me and no one showed up. When I followed up again, I was once more told that the partner was unavailable and asked to reschedule yet again. This repeated failure, lack of communication, and poor coordination have wasted my time and show a total disregard for customer commitments.

### 1/5 — Money minded fellows

*2025-11-25, version 6.9*

Most irritating app. When you click the appropriate buttons nothing shows on screen it goes white and we couldn't order or bit anything. I don't know why these kinda developers and ideas circulating I'm market with this level of cheap service provided to people. Even this app is 1 kB size. It's an utter waste to the phone.

### 1/5 — Worst application

*2025-10-01, version 6.9*

Initially when I purchased their plan there were lot options, including fitness memberships. With time those got wiped out of app and now even ordering medicines is not working. Every time you type the medicine name, screen gets completely blank ( White) and no option to go back. So wallet money is stuck in a way. 😡😡

### 1/5 — No coordination with labs. Dont waste time using this App

*2025-09-28, version 6.9*

I have booked for sample collection twice and both the times no one turned up. Support is of no use as they don’t have a clue on who will come for sample collection. For first booking,  They had standard response as we are checking. Second time I booked, no one turned up and support did not even respond to my queries. Dont waste time using this app or services

### 1/5 — Poor customer service

*2025-09-27, version 6.9*

I have taken a cult gym membership and its been more than 30 days and the membership is not activated. When I call the support care they always give some reason and extend the resolution by 2 to 3 days. It's been 30 days and my membership is still not activated.

### 1/5 — Worst service

*2025-09-24*

I booked for a blood test for my sister through wellness corner and Tata 1mg was the vendor who came to collect the sample. They collected the sample on time and told us that the result will be shared to us in 10 hours. Since then I have been trying to reach out to wellness corner customer support to get the report. They started to tell the report will take 3 days which was not communicated initially. I contacted Tata 1 mg to get the report for which they replied that the report has been sent to wellness corner on time. When I'm asking the support team to send the report they just close the chat and do not share the report with me. They just held the report from me without any explanation and reason

## Most praised reviews (10 highest-rated)

### 5/5 — Greta customer service- Extremely satisfying customer and user experience

*2024-03-22*

I had an a very pleasant experience with wellness corner. I had some technical issue and SANA from the customer team immediately got on call with me, took regular follow ups and solved my issue. 

for any customer a valuable shopping experience is where the customer is treated well and with this app and the team, you get that feeling!
Absolutely seamless experience. 

Good variety of products too.. 
thank you once again sana ! And to the entire backend team as well!!

**Developer response:** Hi Shreya, We're thrilled to hear that you have awesome experience with us. Your positive feedback motivates us to continue delivering a great experience. If you ever have any suggestions or if there's anything specific you love about our app, feel free to share. We appreciate your support!. Team, The Wellness Corner

### 5/5 — Extremely disappointed

*2024-02-22, version 6.2*

Booked for diagnostics tests 4 times and they cancelled it all the times. No intimation or reason for cancellation. Really unhappy with the No service.

### 5/5 — Excellent customer service

*2023-10-17*

I was having my corporate health check for myself & dependents. Unfortunately, the service was not available in my district, but the customer representative “Pradeep” assisted me in arranging it to the nearest hospital by contacting them. I appreciate the extra effort & follow-up that he did on my issue. 
This 5🌟🌟🌟🌟🌟is coz of the extra mile he took for this.

### 5/5 — Great customer support

*2023-09-19, version 6.1*

It was a great experience, using the app. I would like to shout out that you provide  a great customer support. Pradeep, your customer care executive helped me a lot. Because of his help I was able to avail the services. Thanks!

### 5/5 — Best service offered so far.

*2023-09-18, version 6.1*

I got to say, the application is easy to use.
Booking appointments is at ease along side support shared is brilliant.
I loved the follow-up part, they really have great support function on cards.
Keep up the great work team!!!

### 5/5 — Impressed by the service

*2023-04-25*

I tried this for the first time. Everything went smoothly, samples were collected on time. The samples were collected on time, and the customer service team provided consistent updates throughout. The results were promptly delivered as well. Impressed by the services.

### 5/5 — Nice!

*2023-04-04*

Kollam … nallatha 😊

### 5/5 — Loved it

*2022-07-15, version 5.9.2*

I was searching for a weight managing app and ended up on TWC app. I am so glad that I did. All you have to do is enter your desired weight and height. It will show your body mass index and curate personalized actions for you to achieve your ideal weight. Been doing my tasks daily, loving it.

### 4/5 — Frequent updates

*2024-04-22, version 6.3.1*

Everything looks good on the app except the frequent updates they provide! It’s annoying at times!

### 4/5 — Worst product , I just lost my 5k rewards

*2024-03-28, version 6.2*

No doctor option for people on south Kolkata and the worst part is they had a menu for eye checkup but it’s doesn’t work . Total scam

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*
