# The Wichita Eagle \| Local News — user reviews > 71 indexed App Store user reviews of The Wichita Eagle | Local News by The McClatchy Company, rated 4.30/5 from 1,968 ratings. - Source: https://appshunter.io/ios/app/the-wichita-eagle-local-news/id393190450/reviews - App overview in markdown: https://appshunter.io/ios/app/the-wichita-eagle-local-news/id393190450.md - Rating breakdown: 5★ 1,212 · 4★ 481 · 3★ 106 · 2★ 44 · 1★ 125 ## What do users think of The Wichita Eagle | Local News? Overall sentiment: negative **Pros** - 👍 Readable now - 🚀 E Edition returned - 💡 Wichita high school sports coverage **Cons** - 🐛 Crashes frequently - 🐛 Unable to access content - 🐛 Difficult to navigate - 🐛 Blurry screens - 🐛 Ads not removable with paid subscription - 🐛 Incompatible with privacy features **Commonly reported bugs** - Login issues - Feeds not working - Inability to access full content **Most requested features** - Restore print-like layout - Add search functionality - Improve content organization - Reduce ads for paid subscribers ## Newest reviews (14 of 71) ### 1/5 — Feed errors fixed, but now I can’t log in *2022-08-08* So last week’s update fixed the private relay fees error bug. It also kicked me out and required me to log in again But, my login credentials are rejected, when they are correct. Deleting and reinstalling the app does nothing. And once again, tech support is still unresponsive. Apparently a bad review is the only way to get any help, if that works. We’ll see… Update: after more than another week, still no contact from anyone about this login issue. DO NOT BOTHER TO USE THIS APP. Technical or Customer service does not exist. **Developer response:** Our Customer Service Team will be contacting you today to resolve this issue. ### 4/5 — does not scroll correctly, unremoveable overlay ad with paid subscription *2022-07-28* I often cannot scroll down (swipe up) to view rest of article until I swipe down a little. Similar situation when trying to stretch/expand view. Have to pinch a little first. This is all in main view. I also have an unclearable banner ad at the bottom of screen even though I'm on the paid subscription plan. Deleting app and reinstalling only fixes this for a short while. iPad5, iOS 11.2.1. **Developer response:** Our development team will look into this issue. When viewing the eEdition, the banner ad should move from view when pinching-to-zoom or double-tapping to zoom in/out, and will reappear in standard view. ### 1/5 — Fire Dion Lefler *2022-03-21, version 9.1.5* Fire Dion Lefler. I want to read the news, not someone’s rant/opinion. It’s the biggest problem with main stream media, from CNN to Fox News. ### 2/5 — Crashes *2022-03-02, version 9.1.5* This app regularly fails to load stories and crashes often. Not all content available on the website is available on the app or is slow to appear. ### 2/5 — App doesn’t work with Private Relay *2022-02-10, version 9.1.5* If you get the “Error Fetching Feeds” issue, you have to turn off Private Relay in your iCloud settings to get it to work. I value my privacy, so I won’t be turning it off. Please consider fixing this. ### 1/5 — Impossible to cancel *2022-02-05* Edit: I see their response. Please know that I’ve been in contact with them fir months. They are useless. They will never stop taking $13 out of my account. I’ve spent hours by phone and email. I will have to cancel my bank account and redo all my banking. I was just wanting to take a break from them, I liked them before this, but obviously I won’t ever give them my money again, once I get them to stop stealing it. **Developer response:** Please send us an email at customerservice@wichitaeagle.com for assistance. Thank you. ### 1/5 — Disappointed *2021-11-21, version 9.1.5* Story/headline downloads quit working after IOS15. ### 1/5 — Feeds Don’t Work *2021-10-17, version 9.1.3* App will no longer fetch news feeds. Customer service is completely non-responsive. ### 1/5 — Electronic challenges *2021-08-14* Over many months…well, probably years… I spend more time deleting your app and reloading new app…and/or talking to your customer service…than I do just reading the paper. Your management of the electronic version of the paper is abysmal!! How hard can it be for you to provide the daily version of the paper to me? I just want to read the electronic version on my iPad. Wait!!! once again, you’ve got a great new experience for me, but the paper is down (you’re sorry). Try back later. Or…delete the app and re-load. The good news is I can do that in my sleep because Ive done it so many times. **Developer response:** Hello, We are sorry to hear this and apologize. Here are our FAQs to help with navigation; https://www.kansas.com/customer-service/app-faq/ or contact our customer service team for assistance customerservice@wichitaeagle.com. ### 2/5 — E edition will not load *2021-07-25, version 8.1.0* It’s always something. Now the e edition will not load. Thanks for doing away with the banner ads. They were sooo annoying! Had to cover that part of my phone screen just to read the news. Thank you again. Now if only I can open the e edition so I can see ALL of the obituaries listed in the e edition. Also you cannot go to the obituary for a person on Kansas.com. Do you guys ever try to use your own app or just wait for the customer to complain? It’s too bad this is the only newspaper in town. ### 1/5 — Remove ads for paid customers *2021-05-22, version 8.1.0* Please remove the ads — if I wanted ads, I would have kept with the other news sources, so please remove the ads since I subscribe. ### 1/5 — I wish I could give this app negative stars *2021-04-04* Especially considering how much I pay for my subscription and they can’t even get my paper here half the time talk about salt in the wound when you finally get desperate enough to resort to the app for your news / access to the news you pay for and you get met with this dumpster fire of an app. 2 years I’ve had it and it’s gotten no better . My free content apps blow this one out of the water so frustrating ### 1/5 — Worst newspaper app ever *2020-12-04, version 7.10.1* There are other good, consistent apps out there for e-papers. This is not one of them! ### 1/5 — I agree *2020-08-11, version 7.9.1* I agree with many other reviews that things aren’t working very well. I get blurry screens on my iPad as well. Also, when scrolling content in the paper version the screen will freeze. I’ve found if you advance a couple of pages then go back, it works. So in general things are poorly presented. ## Most critical reviews (10 lowest-rated) ### 1/5 — Works poorly *2026-07-25, version 11.1.15* Do not work properly anymore. It will not advance through sections anymore. Displays different content in horizontal versus vertical and even thought I have a subscription there is an add bar taking up viewing space. ### 1/5 — app continues to be terrible *2024-10-03, version 10.0.4* This may be what finally makes me drop my subscription. Unreadable. Update June 5: still awful. Won’t let me login in to read content. Update 10/3: same old same old. I have a digital subscription, won’t let me sign in. You have to be trying to be this bad. ### 1/5 — Most useless newspaper app *2024-07-25* Again I have a paid subscription and I get blocked from reading articles. I have four other online newspapers I read and I am able to actually read the articles. This is a totally inadequate online digital newspaper. If I didn’t want a local news source I would just forget it. But with its present digital failures it is unreadable. **Developer response:** We are sorry for the experience you had with your digital subscription. Please contact us at customerservice@mcclatchy.com with your contact information as we would like the opportunity to help correct. Thanks, Customer Care Team ### 1/5 — Difficult to use *2024-05-23* I have tried to subscribe to the Wichita Eagle digital edition for 5 years. It has never really worked. I have paid for a yearly subscription. The last time I got ‘The State’ which was worthless. I assumed my payment had been hacked. It is impossible to lock up your account on website or app to know the status of your account. It is not available. Several months ago I finally got a person on the phone and was told I did not have a paid subscription. I paid for a yearly subscription and when I access the web page or app I’m told have a guest access and not full paid access. I would like to read the local news, but the Wichita Eagle is making it impossible. **Developer response:** We are sorry for the experience you had with your digital subscription. Please contact us at customerservice@mcclatchy.com with your contact information as we would like the opportunity to help correct. Thanks, Customer Care Team ### 1/5 — Horrible *2024-05-04, version 10.0.1* Recent changes are horrible. I simply want a digital version of a newspaper (that looks like a newspaper) and not a web app simply pointing to articles. This is not worth the subscription. ### 1/5 — Can’t access anything but sports *2024-05-01, version 10.0.1* No access to any local news or comics. I selected categories and they were not accessible… the various topics across the top of the page on my wife’s iPad were all there, but mine only showed sports. ### 1/5 — New format is totally worthless *2024-05-01, version 10.0.1* Today, May 1, 2024, the new “interactive” Eagle started. No news, just total frustration. I can’t find today’s print edition on my iPad. I’ve emailed the powers that be ( page 2 of yesterday’s readable version) as I learned long ago that the “customer service” (disservice) was useless. And they wonder why people are canceling. ### 1/5 — Useless *2023-08-29, version 9.3* This is a free app but absolutely useless! Every article requires a subscription, so whats the point of a free app? All you get is the headline and to read on must subscribe! ### 1/5 — Annoying *2023-08-04, version 9.2* Articles crash constantly causing me to have to reopen the article, go back to my place, start reading, only to crash once again. Incredibly annoying. ### 1/5 — App no responding *2023-08-01, version 9.2* The app is crashing not loading new content and will not stay on the page I open. ## Most praised reviews (10 highest-rated) ### 5/5 — Obituary NOT AVAILABLE ON IPAD *2024-05-07, version 10.0.1* the latest e paper will not show obituaries. I have the most updated app. This is ridiculous and really alienates loyal readers. ### 5/5 — Won’t open *2024-01-15* Issue with app not opening. Either white screen or wichita eagle open screen, but that’s it. Sometimes turning off phone resets but today no. Usually have to get to newest Eedition from link in email, not app. It’s stuck on yesterday’s edition. ### 5/5 — If your app stopped working/refreshing… *2021-12-20* Then turn off “Private Relay” under your iCloud settings. For some reason that prevents the app from refreshing. -Austin **Developer response:** Thank you for your feedback, Austin. We will have our development team look into this. ### 5/5 — Wichita Eagle High school sports *2019-05-06, version 7.2.0* I enjoy reading all of Hayden Barber’s columns. His writing is spot on, and a lot of fun to read. ### 5/5 — Better than Kansas City *2018-10-21, version 7.1.0* I live in Kansas City now and still take the Eagle. And I take the KC Star. But the news coverage in the Eagle is better. ### 5/5 — Numb Trucker *2018-06-07, version 6.2.3* OTR driver. It keeps me up to date with good coverage. ### 5/5 — Don’t forget where you came from *2018-03-02* I love being able to keep track of home while I am away. The Eagle app is easier to read than the print edition and has extras! ### 4/5 — Why I didn’t give it 5 stars *2026-06-26, version 11.1.11* Too many grammar, spelling mistakes. When I open the paper, I don’t want to see a cockroach. ### 4/5 — E Edition Gone *2024-05-11* The new Edition has buried a pdf version of a print layout but without the ability to open a complete article with a tap. After a week or so the Ap has been updated and the digital print layout version returned. Thank you! **Developer response:** We are sorry for the experience you had with your digital subscription. Please contact us at customerservice@mcclatchy.com with your contact information as we would like the opportunity to help correct. Thanks, Customer Care Team ### 4/5 — Readable now. Thank you! *2022-10-17* 4–final review: The app is mysteriously back to a version that is usable. I say finally because all the difficulties made me realize I don’t really need this paper. When my subscription runs out I’m probably going to call and make sure they cancel it. The app is readable now. Some days the current paper wouldn’t pop up. I don’t know if that part is fixed yet. Only time will tell. 3–After reviewing the app last week and being asked to send screen shots I have yet a new issue and I’m removing a star. Now a google ad pops up on the bottom of the screen. When I try to close it, it asked me to give feedback. When I do I am left with text still covering the paper—“Ad closed by google.” And it’s still a small paper not filling my screen so no joy there. —————2–I had trouble with the app and was told uninstall and reinstall it. Now I have a weird tiny newspaper page in the carpenter of my iPad. Too small to read and I can’t switch pages without going back to the tiny page between EVERY Page. Hope this is fixed soon. It’s almost unusable. —————1–earlier review: This update is great! Two days in a row I have read articles without accidentally going to story mode. This was especially wonderful for the comics. Thank you! Earlier review: The app has improved greatly. Navigation through the paper is much easier. **Developer response:** Send screen shots of this to mobile-team@mcclatchyinteractive.com so we have a better understanding of the issues you are experiencing. Here's a link for how to take screen shots on iPads: https://support.apple.com/en-us/HT210781 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-17.*