# Theatr - Buy/Sell Last-Min Tix — user reviews > 163 indexed App Store user reviews of Theatr by Theatr Technology Inc, rated 4.90/5 from 4,973 ratings. - Source: https://appshunter.io/ios/app/theatr-buysell-last-min-tix/id1580002886/reviews - App overview in markdown: https://appshunter.io/ios/app/theatr-buysell-last-min-tix/id1580002886.md - Rating breakdown: 5★ 4,656 · 4★ 242 · 3★ 33 · 2★ 8 · 1★ 34 ## What do users think of Theatr? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🔒 Safe and reliable - 👍 Affordable tickets - 👍 Great community of theater lovers - 👍 Seamless transactions - 👍 Constantly improving - 👍 Responsive support team **Cons** - 🐛 Buggy notifications and app issues - 💰 High service fees - 🙅‍♀️ Lack of seller protection - 👀 Accessibility issues for users with low vision **Commonly reported bugs** - Notifications not syncing in a timely manner - Login screen freezes - Compatibility issues with older devices **Most requested features** - Ability to filter notifications by seat location - Option to hide shows already seen - Improved unsubscribe functionality ## Newest reviews (10 of 163) ### 4/5 — Fantastic app *2026-08-10, version 3.11.6* Though there's a bit of a learning curve, I have now bought and sold Broadway theater tickets and seamlessly transferred them through this app. Would love to see my profile reflect my current offers; they are a bit cumbersome to find. ### 2/5 — Too much stress *2026-08-09, version 3.11.6* This business model would be wonderful if online ticket sellers released their tickets when people buy them. The system is stressful enough even without a resale marketer involved. Two of three shows I sold turned out to be more hassle than they were worth. It isn’t the app’s fault. The market just isn’t customer centric enough to begin with. ### 5/5 — Goodness *2026-06-10, version 3.6.22* This app reminds me of how the internet can be a good thing. It makes critical art accessible. It is goodness. ### 5/5 — Joe Turner’s Come and Gone *2026-06-07, version 3.6.16* Amazing performances, Cedric and Reuben were outstanding!! I loved the entire show, the little kids were great. The young man playing Loomis had me shed a tear. Everyone really put life into their characters and made for a wonderful experience. ### 5/5 — Phenomenal Service *2026-05-25, version 3.6.9* Thank you for this app. Already such a game-changer. ### 5/5 — Yay! For Broadway! *2026-05-23, version 3.3.8* This app is amazing- we just scored tickets for Fear of 13! As actors and film school students - this app helped us save so much money! Crying!! ### 5/5 — Nice *2026-05-04, version 3.2.7* I tried the app and it works. I was able to see my first show last night, and envision seeing many more given the convenience. ### 5/5 — So grateful this app exists!!!! *2026-04-17* Thank you to the developers for making this platform so that theatre tickets can be more accessible to more people / so we aren’t forced to pay extra fees to buy or sell through predatory companies. My friend told me about it a few weeks ago, and I have notifications set for several shows now/have already sold two tickets for the amount I bought them for. Great interface, too. Thank you! ### 4/5 — Great customer service! *2026-04-11, version 3.1.2* I’m a new user and ended up having an experience with tickets that weren’t as advertised. Theatr’s customer service was quick to respond and rectify the situation. I will absolutely use the app again in the future, based on the customer service support alone! ### 5/5 — NYC must have *2026-04-09, version 3.1.2* If you truly live in nyc and call yourself a New Yorker, get. This. App. Do it even if you don’t! ## Most critical reviews (10 lowest-rated) ### 1/5 — No guarantees/No support *2026-08-15, version 3.13.1* After weeks/hours of time to get tickets to a show finally got tickets to last day it was on Broadway. Seller for no reason cancels day before and resells immediately. Theatr says nothing to do. Absolutely crushing and upsetting. Deleting app and recommend no one wastes their time in the first place. ### 1/5 — NOT SAFE *2026-08-05, version 3.10.11* Theatr is not safe. They ban legit users and then turn around and do nothing to the scammers. The worst part is their customer service. Don’t bother reaching out because they not only don’t help you but they flat out ignore the issue. Your personal data is not safe on this app, it’s sold to third party companies, that’s how they make their profits. ### 1/5 — Witholding Money From Me *2026-06-23* I have never made a negative reveal like this ever before, but unfortunately, this is going to be the first time. My account had randomly been put under restrictions the other day not allowing me to purchase any more tickets which was odd. I then emailed support today after almost a week and asked about my 100+ dollars still being pending after six days of the tickets being purchased, they emailed me back telling me that due to suspicious activity on my account. My funds won’t be available for one whole month. I told them I need this money to buy my groceries for the week. I cannot afford to have this money, be sitting there in their hands for a whole month - seriously disappointed with the handling of this on the apps end. I really love this app for purchasing tickets too-but when you’re purposely withholding money from me that is just messed up. ### 1/5 — Permits upcharging *2026-06-15, version 3.6.24* Despite claiming to only permit face value ticket sale, I was overcharged on a purchase. The seller listed the ticket $41 over face value. I realized when I received the ticket. They claimed additional cost were fees they paid, but I saw no proof. ### 1/5 — NO cities other than NYC *2026-05-29, version 3.6.9* Maybe call this app NYC Theatr until you have other cities?? I’ve had this app for months now and still Los Angeles not an option?? How long is this going to take?? ### 1/5 — Scammy as hell *2026-05-18, version 3.3.8* No customer service for when someone sends you a screen grab of tickets that someone else uses right before you. The theater for Oh Mary told me it’s not the first time this has happened with tickets from that app. Just use telecharge it’s verified. ### 1/5 — No guarantees *2026-05-17, version 3.3.8* Made my first purchase on this app for a show 3 days away, paid asking price. Opened the app today and it says my order has been cancelled. By the seller. So what is the point of this if the person can just cancel anytime? So they can cancel anytime up until you are sitting in the seat? No thanks. ### 1/5 — Scammed *2026-05-17* Buyer Beware! I was just scammed! I purchased 2 tickets to the Lion King. The seller posted the showtime for 7 p.m. - an hour earlier than the actual showtime. When I showed up at the theater at 7:30 for the show that was actually at 8:00 p.m. I realized the discrepancy with the time. At that point the link to contact the Theatr App Support was no longer available and I have not been able to find a way to contact the Theatr App to lodge a complaint and get a refund. This is very sad and unfortunate! I have made several previous purchases using this App. This will be my last - Scammers have invaded the platform and there is no way to engage with the App Support to rectify a problem. ### 1/5 — Horrible customer service *2026-05-02, version 3.2.7* I went in to sell a ticket I had. When I pressed publish, it told me my account was restricted. Reached out to them and they refuse to give me information as to why, and all they can say is “we are unable to share information regarding your account”. I would never recommend this app to anyone. Customer service basically will tell you to go F off ### 1/5 — Unreliable *2026-04-26, version 3.2.6* So far my experience with this app has been nothing but negative. I purchased tickets for a show and they never got transferred over to me. I reached out to seller twice and no response. I reached out to the company and got no answer other than to cancel it. So all these weeks of planning ,finding transportation, taking up peoples time all went to waste and I get nothing for it. This app doesn’t hold sellers accountable or responsible. Good luck! ## Most praised reviews (10 highest-rated) ### 5/5 — It works! *2026-08-31, version 3.14.9* Community-minded with shared interested for buyer and seller confidence. And, it works! No entry problems once tickets transferred ### 5/5 — Fantastic app - no scam; reliable resale for last min tix *2026-08-23, version 3.14.9* This app my aunt got me and my mom tickets 24 hours advance to Just in Time! Great seats at good price and easy ticket e-transfer! ### 5/5 — Add More cities!! *2026-08-10, version 3.11.6* I unexpectedly had to cancel my trip to NYC due to medical reasons. Being able to sell my ticket within a minute of uploading it was super helpful! I’d love if more cities could be added! ### 5/5 — Fantastic App *2026-08-05, version 3.10.11* Love this app!! It’s so refreshing that there is no price gauging and I’ve had the opportunity to meet such nice fellow theater lovers too! :) ### 5/5 — &Juliet *2026-07-25, version 3.10.10* I bought these tickets on the train ride up from Baltimore to NYC on a whim. Anna S was wonderful to work with, she was prompt and made the purchase easy and painless. I highly recommend her as a sell if you’re looking to buy from her. She is trustworthy and a pleasure to work with. The show was nothing but amazing and the cast was superb. ### 5/5 — Good app, occasionally scammer and dump stubborn users too *2026-07-12, version 3.8.2* Yep ### 5/5 — Great *2026-07-01, version 3.7.6* This is what I’ve needed ### 5/5 — Fantastic! *2026-06-19, version 3.6.28* This app is great and has opened the world of theater to me and my family. What a treasure! ### 5/5 — only in nyc sadly *2026-06-17, version 3.6.24* I hope it comes out with more locations! ### 5/5 — Must Have *2026-06-13, version 3.6.24* If you’re coming to NYC and want to see a show on Broadway without spending half a month’s paycheck. Theatr is a must have! Just be patient and be close to theatre of the show you want to see, and odds are you’ll be able to get it. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-08.*