# theCut: Find & Book Barbers — user reviews > 803 indexed App Store user reviews of theCut by theCut Inc, rated 4.70/5 from 17,147 ratings. - Source: https://appshunter.io/ios/app/thecut-find-and-book-barbers/id1101408626/reviews - App overview in markdown: https://appshunter.io/ios/app/thecut-find-and-book-barbers/id1101408626.md - Rating breakdown: 5★ 15,013 · 4★ 675 · 3★ 281 · 2★ 210 · 1★ 968 ## What do users think of theCut? Overall sentiment: mixed **Pros** - 🚀 Excellent service - 🤝 Exceptional professionalism - 👍 User-friendly app - 💡 Convenient booking and payment - 🔍 Ability to find and vet barbers **Cons** - 🐛 Glitches and crashes - 🤖 Poor customer service response - 💰 Hidden fees and double charges - 🔒 Security concerns with fraudulent businesses - 🗓️ Inability to edit appointments **Commonly reported bugs** - App logging users out frequently - Issues with photo uploads and mass messaging - Inconsistent behavior with appointment cancellations - Delayed payment processing and authorization holds **Most requested features** - Allow barbers to edit appointments - Implement appointment reminders for clients - Provide more filtering and search options - Enable barbers to create client profiles without app download - Improve mobile payment integration and transparency ## Newest reviews (15 of 803) ### 2/5 — $$ *2026-08-20, version 1.116.1* Taking my money and I ant Even get the cut yet. Thats not kool. I pay in person an now I gatta pay first. Stupid!! ### 4/5 — My review *2026-08-17, version 1.116.1* The app is great. My only problem with it is the efficiency of the app promoting your profile to new clients and you having control of that. Booksy has a feature called “boosts” that you pay for but it drives your profile to the top of the list for a fee. But in the end I’m positive more barbers would love this feature if the cut app had it! ### 5/5 — Short Stop is great! *2026-08-17, version 1.116.1* Sean is the best! Great haircut every time! ### 5/5 — Greatest Booking Platform *2026-08-17, version 1.116.1* Highly recommend theCut to any upcoming or established barber. The app makes it very easy to accommodate to your clients. You’re able to avoid the phone communications throughout the day to find what’s available. 10/10 the support staff is very helpful for any situation that needs to be addressed. Download the app and start using it now! ### 5/5 — Top notch App! *2026-08-16, version 1.116.1* As a barber, I’ve had a great experience with theCut. It’s an excellent platform for promoting your services, managing appointments, and providing a smooth and efficient experience for both barbers and clients. What impressed me even more, however, was the integrity and professionalism of their support team. I recently had to dispute a review, and the way they handled the situation was fair, thorough, and completely professional. They took the time to investigate the facts, hear both sides, and make a decision based on the evidence rather than simply taking one side. It’s refreshing to work with a company that genuinely stands behind the truth and treats its barbers fairly. No unnecessary runaround, no bias, and no jumping to conclusions. Great app, but an even better team behind it. Highly recommended! ### 5/5 — Best of the best *2026-08-15, version 1.116.1* Best of the best ### 5/5 — Fast and convenient *2026-08-15, version 1.116.1* Great app ### 5/5 — Barber *2026-08-14, version 1.116.1* Great barber! I go there quite often ### 5/5 — 5 Star *2026-08-13, version 1.116.1* Very satisfied as a first time customer !! Will see me again ### 5/5 — Top of the class *2026-08-12, version 1.116.1* The Barbor Life leaves you smiling every-time. No matter what kind of day your having this place picks you up and spoils you. Thank you for your professionalism and for the phenomenal the phenomenal cut. Jose (Cheo) is the owner and he throws it down when he’s giving you a fresh cut. ### 5/5 — Best Fade in Town *2026-08-12, version 1.116.1* Corey takes his time and pays attention to every little detail. The shop is clean, the vibe is chill, and my son and I always leave looking sharp. Easy booking - 10/10! Book with him now—you won't regret it! ### 5/5 — PEACE BEHIND THE CHAIR *2026-08-11, version 1.116.0* Great app for barbers and clients! The Cut App has been a great tool for my barber business. It makes it easy for clients to find my services, book appointments, and stay connected. I also love how it helps showcase my work and gives my barbering business more visibility. If you’re a barber looking to grow your clientele and make booking more convenient, I definitely recommend The Cut App. 💈🔥 ### 3/5 — The app is great for a cut but needs improvements *2026-08-10, version 1.116.0* I feel like when the barber accept the cut but is actually not there you should be able to get the full refund instead of only getting half back which is diabolical ### 5/5 — 👏🏽👏🏽👏🏽 *2026-08-10, version 1.116.0* Always on point and professional ### 2/5 — Taking a chance *2026-08-09, version 1.116.0* If you try it new barber you are taking a chance because you have to prepay and can’t get reimbursed if the experience is bad. ## Most critical reviews (10 lowest-rated) ### 1/5 — Terrible.. for no show *2026-08-20, version 1.116.1* They are saying they can’t “disclose” why I can’t get my verification for no show policy but yet still taking my monthly payments ### 1/5 — Failure *2026-08-19, version 1.116.1* I have to know the passcode for a device I have no idea exists in order to get a haircut. Fail. ### 1/5 — Terrible *2026-08-13, version 1.116.1* Never showed up to cut my hair ### 1/5 — Use to love this app *2026-08-12, version 1.116.1* Fees are insane now for barbers, a subscription fee plus two fees on top in total takes about $5-$6 total out of a haircut it’s honestly robbery. ### 1/5 — Horrible app *2026-08-10, version 1.116.0* False information on the app about locations and times and gave we wrong information when i went in for my haircut which caused me to not be able to get one, I would not ever recommend this app to anyone ever in a billion years that’s how garbage this is ### 1/5 — No new clients in at least a year *2026-08-05, version 1.116.0* Where are the new clients, I was paying more for the app than I was making in haircuts. ### 1/5 — Please stop spamming customers *2026-08-05, version 1.116.0* I understand you guys need to make money somehow with ads/promotions, but over half of my clients have notifications turned off because of the unnecessary notifications about “gift card promotions” or stuff like that. When I send out blasts to reach my clients they don’t get them because of this. Honestly this app could be 5/5, but their own greed will prevent your clients from having notifications turned on. Also I don’t care if I’m prequalified for up to $4,700. Please let me “x” out of that promotion on my home page. In a nutshell, used the app for 2+ years, it’s great to get bookings, but the developers need to meet a bottom line will be the inevitable downfall of it. We don’t want business loans/gift card promos. The 95¢ fee to clients, the % you charge per transaction, and the $25 monthly charge should be enough to run your operation. I’ll continue to use this, but just come constructive criticism from a loyal customer Update: Was a 2 star review, now it's down to 1. Service fee was 95¢ which was whatever, the increase to $1.95 coincidened with 0% fees on instant withdrawal. The 0% fees ended but the service fee is $1.95 still. How greedy can you guys really be? This is why I encourage everyone to pay cash and just text me to book appointments. The greed of this app in unreal. Is $25/month, a service fee charged to customers, a percentage of each transaction before we get money, and then another 1.5% to get your money same day enough for you guys? Or will you hit me with a $15 service fee for leaving this review? I also love that you responded to a bunch of reviews and convenient skipped over this one. You guys act like booksy doesn't exist 😂 ### 1/5 — if you have an autistic child don’t book NONE of these people *2026-08-04, version 1.116.0* barbers are BS plain & simple ### 1/5 — Flawed *2026-08-03, version 1.116.0* Not the best but better than many. The unfortunate part is you have to pay a monthly fee just to set up recurring appts or receive text confirmation ### 1/5 — Lost hope *2026-08-02, version 1.116.0* I felt great about it when the app first launched now it’s like everything is a money grab. Monthly fees, new client fees Thats ridiculous ## Most praised reviews (10 highest-rated) ### 5/5 — The best 🔥🔥🔥 *2026-08-22, version 1.116.1* The best 🔥🔥🔥 ### 5/5 — . *2026-08-21, version 1.116.1* Definitely an easy way to book a haircut without knowing people in your area ### 5/5 — 8/22 *2026-08-21, version 1.116.1* Efficient ### 5/5 — Adult and high school students 3 yrs w same barber not far perfect spot *2026-08-21, version 1.116.1* Awesome job ### 5/5 — Easy To Use *2026-08-21, version 1.116.1* This app is user friendly, easy to use, notifications go to the barber quick and responses are sent back fast. ### 5/5 — Jay’s Barber *2026-08-20, version 1.116.1* My Son is never disappointed, the service is always great and his barber is always on time ### 5/5 — The best cuts *2026-08-19, version 1.116.1* Dylan gets you straight with attention to detail in what you ask for, he is skillful beyond his years, great customer service and atmosphere ### 5/5 — Best haircut platform ever *2026-08-18, version 1.116.1* 10/10 ### 5/5 — Best barber in Columbia *2026-08-18, version 1.116.1* OG gusto has been doing my sons haircut since he was 2! Thank you ! ### 5/5 — Boogy branch book *2026-08-17, version 1.116.1* A+ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*