# Thedrcare — user reviews > 24 indexed App Store user reviews of Thedrcare by Kan Tsang New Technology, rated 4.50/5 from 4 ratings. - Source: https://appshunter.io/ios/app/thedrcare/id6502776477/reviews - App overview in markdown: https://appshunter.io/ios/app/thedrcare/id6502776477.md - Rating breakdown: 5★ 2 · 4★ 0 · 3★ 1 · 2★ 0 · 1★ 0 ## Newest reviews (4 of 24) ### 3/5 — Reset password *2026-03-22, version 1.0.4* When I go to reset my password it doesn’t let me scroll down to submit after I get the verification code ### 3/5 — Mediocre *2026-03-22, version 1.0.4* So far this app has been mediocre at best. The white noise machine added and worked. Then I add the camera. It worked. Then suddenly the white noise machine won’t connect and Chinese symbols pop up on the screen. Removing it doesn’t work. Weak. ### 3/5 — Please add this feature *2025-11-07, version 1.0.4* Please add Picture in Picture and this would be a perfect app ### 3/5 — Verification code *2025-08-10, version 1.0.3* For some reason when I try to register I get sent the Verification code and whenever I try to enter the code it says it doesn’t work. I’ve tried to register again on a different device and different email but no matter what I do it nothing works. please fix this I’ve even tried uninstalling and reinstalling ## Most critical reviews (10 lowest-rated) ### 1/5 — No good *2026-06-06, version 1.0.4* It goes offline every few minutes, and then I have to restart it again, and reconnect to the internet ### 1/5 — Völlig instabil *2026-04-02, version 1.0.4* Bricht meist ab, funktioniert nur mit einer Kamera, Verbindung instabil ### 1/5 — Stopped working on my iPhone. *2026-03-18, version 1.0.4* Really annoying cannot connect to my iPhone! Saying some rubbish about WiFi! But nothing has change. It’s only been a month! My son has seizures and now I had to buy a different camera and monitor! Not from this brand. ### 1/5 — Lässt sich nicht Öffnen *2026-03-11, version 1.0.4* Lässt sich nicht Öffnen auf MacOs ### 1/5 — Works with some issues *2026-03-09, version 1.0.4* Update: Suddenly unable to access my account stating 'This account has been restricted due to illegal operations', waiting for support to respond. Rotating the screen on iPhone can sometimes cause the image to go half black and unresponsive requiring restarting the app. I have asked about adding the ability to view more than one camera at a time and have beeb told this should be added in next 2 months so fingers crossed. The image quality is very good though when compared with competing products and I love the flexibility to use the app or monitor (WiFi can be turned off from monitor if you wish) ### 1/5 — Connexion impossible *2026-02-19, version 1.0.4* La caméra fonctionne bien mais impossible de se connecter à l’application… Merci de régler le problème ### 1/5 — impossible de se connecter dans l’app car impossible de scroller, éléments interface en chinois *2026-02-15, version 1.0.4* impossible de se connecter dans l’app car impossible de scroller sur validation, obliger de passer par code email de validation, qu’attendez vous pour corriger, testez vous votre app avant mise en ligne ? des éléments de l interface restent en chinois marges le changement de langue, pour des produits plus chère que la concurrence, la parte software est totalement bâclé à ce jour 02/2026 ### 1/5 — Worst app ever!!! *2026-01-24, version 1.0.4* Whenever you need it most it said …Failed to retrieve video stream so you need to restart the app ### 2/5 — Not the best app *2026-04-26, version 1.0.4* Failed to retrieve video so have to restart the app. Also when zoom with finger to much it’s freeze the cam so nothing move anymore on the image. Only the sound can be heard ### 3/5 — App keeps freezing. *2026-05-08, version 1.0.4* The app keeps freezing and I can’t log in. Then I have to delete the app and start all over. It happens at least once a month and it happened just now twice in a night. Really annoying when you’re not trying to look on the monitor and just your phone and can’t check on your baby. ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing *2026-04-26, version 1.0.4* Love this camera because you can see clear image of baby and can use the app with data to retrieve video if wifi goes out in home during outage ### 5/5 — Parfait *2026-02-01, version 1.0.4* Je recommande fortement ### 5/5 — Top *2026-01-04, version 1.0.4* J’adore ces caméras/app ### 5/5 — Amazing product *2025-11-14, version 1.0.4* The only thing I’d change is to be able to change the WiFi without disconnecting and reconnecting the devices. Other than that, it’s great. Absolutely love it, new mom, and it helped me transition to sleeping in separate rooms. ### 5/5 — Easy and convenient *2025-03-31, version 1.0.1* Looks like a good and easy to use app. I have set up my camera couple of days ago and it’s been working great so far - both via app and parent unit. Only concern - when turning on parent unit, camera losts connection for a few seconds and parent unit starts alarming. ### 5/5 — Excellent app to monitor baby *2025-03-29, version 1.0.1* I typically don't take the time to write reviews, but after decent research on Amazon, I decided to purchase Dr Care monitor. Although there was only one wordless one star review on the app store, I chose to proceed with my decision, and I'm very pleased that I did. The camera's performance is impressive, especially considering the distance from the baby’s bed to the living areas of our home, as well as the thick walls that can obstruct signals. We have maintained a reliable connection despite the poor Wi-Fi signal in certain areas, including where the baby sleeps. I have been particularly impressed with the notifications and settings available on the app, a significant upgrade from our old monitor. The ability to review historical data on the when and how many times the baby's wakes has been beneficial. I can customize notifications for both crying and movement, which provides peace of mind. Overall, I am very satisfied with this. Thank you! ### 5/5 — Great app and camera *2025-03-18, version 1.0.1* Baby cam connects to app and monitor no issues ### 4/5 — Amélioration *2026-02-28, version 1.0.4* Bonjour, l’application fonctionne correctement. Par contre plusieurs axe d’amélioration serait cool. Les notifications de détection de mouvement et de pleur fonctionne mal. Il serait bien qu’on puise traité les notifications en notification urgente pour que sa sonne. Sinon rien de plus ### 4/5 — Perfect but… *2025-12-24, version 1.0.4* I like the app, is functional and easy to use. But personally I like an update for use from Apple Watch, normally is convenient and fast access from this device. ### 4/5 — Works with some issues *2025-08-18, version 1.0.3* Rotating the screen on iPhone can sometimes cause the image to go half black and unresponsive requiring restarting the app. I have asked about adding the ability to view more than one camera at a time and have beeb told this should be added in next 2 months so fingers crossed. The image quality is very good though when compared with competing products and I love the flexibility to use the app or monitor (WiFi can be turned off from monitor if you wish) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*