# THEFCU MOBILE — user reviews

> 7 indexed App Store user reviews of THEFCU MOBILE by HEALTH & EDUCATION FEDERAL CREDIT UNION, rated 4.78/5 from 384 ratings.

- Source: https://appshunter.io/ios/app/thefcu-mobile/id1462064255/reviews
- App overview in markdown: https://appshunter.io/ios/app/thefcu-mobile/id1462064255.md
- Rating breakdown: 5★ 332 · 4★ 18 · 3★ 4 · 2★ 2 · 1★ 10

## Most critical reviews (7 lowest-rated)

### 1/5 — Constantly resetting password

*2026-05-01*

I enjoyed this app initially however each time I login to conduct business I am left with having to change my password. It is an inconvenience especially when I have the face recognition…. Please look into this

### 1/5 — Bugs

*2026-02-28*

This app consistently has errors and logs me out including right now it’s not even letting me log back in. I highly recommend they update this app and completely restructure it

### 1/5 — Update

*2023-10-06*

Won’t update so I can’t unlock my card!

### 1/5 — HELP!!!

*2019-06-13*

After I login and it tells me to put in an email, after i do that it takes me back to the login page.

### 2/5 — Not 24/7

*2020-09-16*

Your balance doesnt update right away and doesn’t update through the weekend

### 4/5 — Only issue

*2019-11-09*

Text alerts do not work properly

### 5/5 — Poor transfers

*2023-03-22*

Internal fund transfers are not being made as scheduled.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-24.*