# TheFork - Restaurant bookings — user reviews > 507 indexed App Store user reviews of TheFork by La Fourchette, rated 4.90/5 from 60,502 ratings. - Source: https://appshunter.io/ios/app/thefork-restaurant-bookings/id424850908/reviews - App overview in markdown: https://appshunter.io/ios/app/thefork-restaurant-bookings/id424850908.md - Rating breakdown: 5★ 54,905 · 4★ 4,589 · 3★ 594 · 2★ 133 · 1★ 281 ## What do users think of TheFork? Overall sentiment: neutral **Pros** - 🍽️ Easy booking - 🗺️ Helpful for traveling - 💳 Discounts and savings - 🤝 Good customer service **Cons** - 🐛 Unreliable reservations - 💳 Issues with discounts/payments - 🔍 Limited restaurant selection - 🔒 Privacy/data concerns - 📧 Poor communication/notifications **Commonly reported bugs** - Reservation confirmation issues - Login/account problems - Glitches in app functionality **Most requested features** - Improve restaurant filtering and search - Enhance reservation management (modify, cancel, etc.) - Provide multilingual support - Streamline payment and discount application ## Newest reviews (13 of 507) ### 2/5 — Keine Übersetzung *2026-08-05* Während es bei den meisten Anbietern eine Möglichkeit gibt, auf Übersetzen zu klicken. Oder zumindest zu kopieren und übersetzen. Ist das hier nicht möglich. Leider kann ich kein Spanisch. Von daher sind die Bewertungen nicht lesbar. ### 2/5 — Dining App needs work on Reviews section *2026-07-01, version 26.12.0* As a resident of North America I’ve been using apps centric to my location. The Fork offer European diners a way to see reviews and make reservations. Things it does to various degrees of success. One of the failings in the app is the review process which seems stacked in some ways. You have to make a reservation to even write a review so what the viewer sees is biased from that perspective compared to reviews apps like Google Map or Yelp. In addition content is moderated by AI and outright removed based on those same unseen strategies so viewers are not getting a fair and balanced review that has not been adjusted by their review of reviews process. Users are unable to edit / add / remove or change their reviews once submitted with out using a chat system to “contact the support team”. When a user tries this method it’s laborious and frustrating to explain an edit is needed ect. In my opinion do not trust the reviews and stick with the resy system only. I’ve made reservations on The Fork and that part of the app seems to work fine. ### 5/5 — Melhor parceria *2026-06-25* Muito bom este aplicativo. Forma fácil e prática de descobrir um bom restaurante em viagem pela Europa ### 5/5 — Pour bien manger. *2026-06-22* L’idée de «l’aide mutuelle» de THE FORK est "pas mal", tout les partenaires y trouvent leur compte. Cela pourrait venir de chez Google (??), le service serait gratuit pour le client et cela coûterait plus ou moins aux inscrits (les restaurants) pour de faire connaître. En lieux et places si bouche à oreille, qui souvent font les renoms des ces entreprises, certains clients qui "ne croient qu’à ce qu’ils voient"(goûtent) ( des goûts et des couleurs …) peuvent venir le faire, aidant en cela par les "promos" consentis par ces maisons. Et nous , qui sommes à l’autre bout de la chaîne, ne pouvons, dans le meilleur des cas, que devenir "des habitués", si le goût nous convenait. Sinon, les patrons devront s’habituer aux "c’est à fuir" et même risquer de ne plus revoir ses quelques "habitués"…. Et que directement de ces "changements" de propriétaires, surtout des "virtuels" patrons que sont les chefs-cuisiniers … Bonne continuation ### 5/5 — Beautiful restaurant showcasing local, seasonal foods *2026-06-21, version 26.11.0* This was everything we’ve wanted Roman restaurants to be: fresh, local, and simple perfection. The oxtail, pasta, mushrooms, and chicory were the stuff of dreams. ### 5/5 — Come to a Fork in the Road - Take It *2026-06-19, version 26.11.0* Never steers me wrong. Awesome tool for researching and booking great restaurants in Italy! ### 5/5 — Top *2026-06-18* Excelente aplicativo ### 5/5 — Great app for travel in Italy *2026-06-17, version 26.11.0* The Fork was the most valuable app to use in Italy. It helped find good restaurants, and reservations and sometimes even got us a discount. I cared less about the discount and more about finding restaurants with good food and available table for my group. ### 4/5 — Wish more restaurants were taking part *2026-06-16, version 26.11.0* Great app but wish more restaurants were taking part in our area of the uk (Peterborough) ### 2/5 — Poor customer service *2026-06-13, version 26.11.0* I would describe The Fork app as very good—provided everything goes according to plan. In the vast majority of cases, it works exactly as intended. However, when something goes wrong, the absence of customer support is astonishing, and that’s not an exaggeration. Trying to contact customer service is an exercise in frustration. Most of the time, you’re simply told that support is closed. I’ve attempted to reach them through direct messaging on numerous occasions, only to spend more than two hours on hold before eventually being disconnected. On the rare occasion that you do get through to someone, you’re often told they cannot assist in English and that someone will email you later instead. What makes matters worse is that whatever response you eventually receive is effectively final, as support tickets are closed immediately, leaving you with no opportunity to reply or continue the conversation. For a company that is part of the Expedia Group, this level of customer service is deeply disappointing. It gives the impression that the company is happy to collect its commission when bookings go smoothly, but unwilling to provide meaningful support when customers need help. That said, credit where it’s due: the technology behind the app is excellent. In around 95% of cases, everything works seamlessly, and the platform delivers exactly what it promises. The real problem is that when things do go wrong, customers are left with virtually no support and no meaningful way to resolve their issue. ### 4/5 — The Fork App *2026-06-06, version 26.10.0* I signed up and used this app quite a bit during my last trip to France. Kind of like Open Table, but for Europe. Good listing coverage for better restaurants. I loved the promotion discounts and recommendations. I also loved that 100 percent of my reservations and discounts were honored. Frankly, I found the 1,200 or so “Yums” that I accumulated over the course of a month to be of little value, they did not seem widely accepted in Paris out of all the restaurants listed and mine expired quickly. Just not worth the effort to travel to a restaurant that would take them and no good for my next trip to Europe later this year. ### 5/5 — Great information *2026-06-04, version 26.10.0* Great information to make selections and booking. Menus, pictures and reviews are very helpful. Good service when traveling overseas in new areas ### 3/5 — More search option needed *2026-06-03, version 26.10.0* Can the developer add option for us that we can block sub-standard restaurants and make our search process easier, I don’t need to see those restaurants everytime ## Most critical reviews (10 lowest-rated) ### 1/5 — Can’t get help logging in without logging in! *2026-07-25, version 26.14.0* Very strange. I couldn’t log in with my old password and the link for a new password kept failing. Help was not available without logging in, so you see my problem. ### 1/5 — Failure to allow a password to be set repeatedly *2026-07-01, version 26.12.0* Stuck on first experience ### 1/5 — Full of awful substandard restaurants that why I have to use this app?? *2026-06-22, version 26.11.0* Full of substandard restaurants in the app (that’s why they are always 50% off), when you want to spend yums, now they require you to have min £10 spending, and it is the same list of substandard restaurants again to choose from. Have been using the Fork for 4 years, very disappointed and basically seeing it going downhill. ### 1/5 — Pretty useless *2026-06-20, version 26.11.0* I’ve used it a few times and it’s been fine when you can’t get tables on slightly higher end sites but booked a table recently and it said the restaurant had to confirm the booking. As they never got back to me I turned up and the waiter said he recognised the name etc and we sat down to eat. But because they’d not “accepted” the booking Fork declined to give points or recognise the reservation. Conclusion? It’s easier and frankly less hassle just to conform directly with the restaurant. They weren’t busy anyway! The support on the app was hopeless so all in all, not to be recommended. ### 1/5 — Rubbish App *2026-06-13, version 26.11.0* Booked The Italian Republic in Almancil. Booking confirmed. Asked to confirm to the restaurant. Confirmed. On arrival said we had booked through The Fork. Bill arrived. The restaurant had no knowledge of the booking. What a waste of time. ### 1/5 — First and last reservation *2026-06-08, version 26.10.0* Booked reservation through fork with discount, reservation was not honored, then received several “no show” emails in a row, even though we ate there after waiting in a long line. ### 1/5 — Useless *2026-05-30* Worthless ### 1/5 — Couldn’t use the app *2026-05-26, version 26.9.0* Would love to be able to share my experience with the app but it didn’t work at all. I downloaded it when my booking through google ended up confirmed by The Fork via text. I downloaded to let the restaurant know I needed to rearrange. Unfortunately, I couldn’t even set a password as the app just told me it had failed hundreds of times. In the end I had to not show up for the restaurant booking. Might not be helping businesses really. I’d recommend just using google instead . ### 1/5 — Glitchy *2026-05-24, version 26.9.0* Won’t allow selection of proper country code for phone number. Selecting United States results in Antigua & Barbuda International Code. Despite deleting and redownloading and making another account the problem persists. Frustrating to not have option to input information correctly to have it linked to my phone. ### 1/5 — This app gets zero Yums *2026-05-19, version 26.9.0* Really disappointed with this app. They care more about policies built to let earned points expire than building long term connections between travellers with restaurants. Regret using it to book Michelin star restaurants. Will never refer this app to Friends and Family again. ## Most praised reviews (10 highest-rated) ### 5/5 — Very practical *2026-08-19, version 26.15.0* It’s so easy to book retail over Europe ### 5/5 — Big fan *2026-08-17, version 26.15.0* Always been impressed with The Fork and have had some great offers over the years. ### 5/5 — Super easy! *2026-08-09, version 26.15.0* Second time booking with The Fork and a very easy process! Love it! ### 5/5 — Love TheFork! *2026-08-08, version 26.15.0* 20% off a restaurant like this, it a gift! ### 5/5 — Booking *2026-07-29, version 26.14.0* So easy to use and a very informative app ### 5/5 — Code 98BFD54A pour recevoir 1.000 Yums, soit 20€ *2026-07-27* Utilisez ce code 98BFD54A lors de votre première réservation pour recevoir 1.000 Yums, soit 20 € de réduction dans les restaurants. Pour en profiter, sélectionnez dans le menu les restaurants qui acceptent les Yumsx3. Il est facile de se perdre à Paris devant les milliers de restaurants qu'on y trouve. Et c'est précisément là que La Fourchette a tout son intérêt. Un type de cuisine, un quartier et hop, les meilleurs restaurants notés par de vrais clients apparaissent. La réservation est simple et efficace. Les avis et photos sont un vrai plus, peut être faudrait-il améliorer les exemples de plats dans la rubrique « menu » qui sont trop peu nombreux. Les promotions sont aussi très avantageuses, étant étudiant j'ai grâce à vous pu dîner à des tables où je n'aurai jamais mis les pieds en temps normal. Un vrai must pour les gens qui comme moi aiment sortir, bien manger, le tout avec simplicité et à prix raisonnable. ### 5/5 — Code 82FBE337 pour recevoir 1.000 Yums, soit 20€ *2026-07-24* Utilisez ce code 82FBE337 lors de votre première réservation pour recevoir 1.000 Yums, soit 20 € de réduction dans les restaurants. Pour en profiter, sélectionnez dans le menu les restaurants qui acceptent les Yumsx3. Il est facile de se perdre à Paris devant les milliers de restaurants qu'on y trouve. Et c'est précisément là que La Fourchette a tout son intérêt. Un type de cuisine, un quartier et hop, les meilleurs restaurants notés par de vrais clients apparaissent. La réservation est simple et efficace. Les avis et photos sont un vrai plus, peut être faudrait-il améliorer les exemples de plats dans la rubrique « menu » qui sont trop peu nombreux. Les promotions sont aussi très avantageuses, étant étudiant j'ai grâce à vous pu dîner à des tables où je n'aurai jamais mis les pieds en temps normal. Un vrai must pour les gens qui comme moi aiment sortir, bien manger, le tout avec simplicité et à prix raisonnable. ### 5/5 — Easy to Use *2026-07-22, version 26.13.0* Just Booked ### 5/5 — Very helpful *2026-07-13, version 26.13.0* Very good Thank you ### 5/5 — Fabulous *2026-07-02, version 26.12.0* Amazing app. Makes it so easy to find and book good restaurants especially while traveling abroad. The discounts are such a nice bonus too! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*