# TheHopeLine — user reviews > 22 indexed App Store user reviews of TheHopeLine by The Shepherd's Call, Inc., rated 4.07/5 from 15 ratings. - Source: https://appshunter.io/ios/app/thehopeline/id909260068/reviews - App overview in markdown: https://appshunter.io/ios/app/thehopeline/id909260068.md - Rating breakdown: 5★ 10 · 4★ 2 · 3★ 0 · 2★ 0 · 1★ 3 ## Newest reviews (2 of 22) ### 3/5 — This app is ok *2017-06-12* Sawyer is so unhelpful he just hung up even though I was trying to have a conversation. Arrow on the other hand is so so so so helpful he was so helpful the first time I texted them. Whenever I text back I hope I can get arrow again. ### 3/5 — DAFUQ?? *2015-02-14* I was doing all my details and stuff then one of your coaches says: you have to be 14 to use this site. And I'm like: I am 14 though? And the person says that I'm 11. Ummm no, I'm not 11 I was born in 2000? Rlly bruh? ## Most critical reviews (10 lowest-rated) ### 1/5 — No help. *2018-10-12* Every single time I’ve tried to reach out for help, it always says “sorry we missed you.” It doesn’t matter what time or day, they are never there to help. “Hope” ### 1/5 — They make you feel worse *2018-04-04, version 0.0.9* I went there in a time of need, I got no help more of a so what? Your in the wrong blah blah blah. I used to come here trusting them with my life. I came there tonight and honestly I feel so horrible with myself, so thank you for making one kid stray away from asking for help ### 1/5 — Just plan bad *2017-10-06* Seriously, just don’t even install this app. It’s worse than maggots in your hair. Find a good app like 7 Cups or something. This app truly is hopeless. There is nothing hopeful here. ### 1/5 — No Hope of Help From The Hope Line!!! *2017-06-24* All this app does is say, "sorry we are not available", and then pretends to let you send a message to persons unknown. This app was most likely written by sadists who off on tormenting those in pain! ### 1/5 — HATE THESE PEOPLE *2017-06-13* rudest people i've ever met ### 1/5 — These people are aweful. *2017-05-09* I am trying to talk to them. "Sawyar" ended chat. Wow. Thanks for the help. ### 1/5 — Lag *2016-10-21, version 0.0.5* Cant see anything and chat isnt loading no matter how long i stay in front of it. Nothing loads quickly or efficiently. Cool idea tho ### 1/5 — Disappointed *2016-02-24* I requested an email mentor several days ago and never heard from anyone. I'm not in a good place and needed help and didn't get it from this app at all! ### 1/5 — No help *2016-02-22* I guess if you're an adult the don't care. I requested an email mentor a week ago and got nothing. ### 1/5 — Doesn't work *2015-03-13* HOW AM I SUPPOSED TO LOG IN WHEN YOU WONT SEND ME THE CONFIRMATION EMAIL!? SOMEONE THAT NEEDS HELP AND I CANT EVEN GET IT FROM AN APP THAT ITS SOLE JOB IS TO HELP PEOPLE! ## Most praised reviews (10 highest-rated) ### 5/5 — extremely helpful *2024-04-28* every help app i’ve used costed money , and i live paycheck to paycheck so i don’t really have that kind of money to spend. this is completely free so thats a huge plus. the person i talked to was extremely helpful and very nice, considerate, and non judgmental. i also like how you talk to real people, and not a ai bot, because i can’t explain my emotions, actions, or thoughts to something like chat gbt that doesn’t have them. a lot of other help apps are like facetimes with therapist but my anxiety is way to bad to face time a person i don’t know and tell them about my life,so for me being able to type it out felt alot better. and lastly i like how they have a part where they explain things on the home page like anger and why you may feel it because it gives you help to self reflect and kinda figure things out on your own too if you didn’t want to chat with someone. ### 5/5 — I greatly recommend *2023-06-27* I LOVE THIS SO MUCH! They are soooo helpful, I went on feeling broken leaving refreshed! If you need help I greatly recommend the hope line!! ❤️ ### 5/5 — God, thank you for this app! It’s Amazing! *2020-08-07* I can’t complain about this app! I’m so grateful for this people who are willing to help not just teenagers but young adults as well. It provides great information about any struggle you might be going through such as self harm, depression, Loneliness, relationships issues, and mental health etc. Also, there are useful insights about emotional health, personal, and spiritual growth. Check it out! ### 5/5 — Awesome app *2020-07-06* This app works very very great please don’t ever get rid of this amazing awesome app i love this app and i love how i can chat with a hope coach right inside of the app ### 5/5 — LOVE HOW THEY HELP *2015-10-14* I love how they help you! actually shows that there's people out there that DO care 💖 ### 5/5 — Always here when I need help *2015-06-09* This app and Dawson have helped me through a lot, and the hope couches give me the strength, support, and advice I need when I'm struggling and feel like I can't even breathe. ### 5/5 — Great *2015-06-04* Love the app. Very helpful! ### 5/5 — It is truly a life saver *2014-09-18, version 0.0.1* This is a lifeline for youth and saved my son ### 5/5 — It's really amazing *2014-08-29* I've used this once and it helped me, the hope coaches are friendly and give good advice. I'm really glad you guys made an app. :) ### 4/5 — Could be better, but they help *2018-02-16* The chat needs to be 24/7 so I don’t have to wait going crazy all day. They take a while to respond to emails too. I’ve tried other hotlines and apps and this is the only one that has worked for me so far. Even the 741-741 suicide texting thing was horrible. This app has SOOOO many resources and the people are unbiased as far as I’ve witnessed. West really helped me and talked to me longer than I expected. He didn’t rush me or put words in my mouth like some Christians tend to do. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-04.*