# TheKey Caregiver Connect > Caregiver management and scheduling tool for premium home care providers. (iPhone/iPad app by Home Care Assistance LLC.) - Source: https://appshunter.io/ios/app/thekey-caregiver-connect/id1562218139 (this page in markdown: same URL + `.md`) - Developer: [Home Care Assistance LLC](https://appshunter.io/developer/942861489) - Category: Medical - Price: Free - Rating: 2.80/5 from 41 App Store ratings · 9 written reviews indexed - Age rating: 12+ - Requires: iOS 13.0 · 30 MB - Languages: American English - Released: 2021-09-24 - Data updated: 2026-06-10 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/thekey-caregiver-connect/id1562218139/reviews.md ## What is TheKey Caregiver Connect? TheKey Caregiver Connect app gives TheKey Caregivers the tools they need to excel at their job as they provide premium care to clients. Key features include: - Shift schedules - Client profiles - Shift clock-in and out - Task management - Shift summary - Open shift availability ## Key features - Shift schedules - Client profiles - Shift clock-in/out - Task management - Shift summary - Open shift availability ## Recent user reviews (9 of 9) All indexed reviews: https://appshunter.io/ios/app/thekey-caregiver-connect/id1562218139/reviews.md ### 1/5 — App not worth it *2023-03-25* The support never answers the phone no matter what time of day it is or what day it is. I’m missing hours because I can’t login too get the jobs. The old system worked this new system is a disaster. ### 1/5 — Worse app *2022-10-24, version 2.0.0* Even when location is on it gives us a hard time clocking. ### 2/5 — App not working *2022-10-02, version 2.0.0* It keeps logging me out an when i put my number in it says contact support i texted the number no response an i called it keeps hanging up on me so frustrating this how i clock in an out for work ### 2/5 — Update *2022-08-04, version 2.0.0* Not able to see the clients that I have. The shifts show or they don’t they come and go as they please even though they are supposed to be up there. I could be In the middle of a shift and the clients name disappears from my shifts for that day. Because of that I’m not able to clock in and out or see the clients plan and address information. It’s aggravating! ### 5/5 — Meets my needs *2022-07-27, version 2.0.0* Let’s me clock in and out, view my client care plan and notes from last caregiver. Love that there is no password! ### 2/5 — Update *2022-07-27, version 2.0.0* Not recording my clock in and out ### 1/5 — Doesn’t allow me to see past notes from cgs *2022-07-01, version 2.0.0* Doesn’t allow me to view past notes from morning or night time caregivers. Please fix this as we caregivers rely on our notes for some of our communication **Developer response:** Hi there! This has been addressed, please contact support if you are still having problems. ### 1/5 — Compatibility limited *2022-02-01, version 1.3.0* Privacy and terms of service pages are always “coming soon” so they force you to blindly accept it. No other way around it. App also doesn’t support android 12 or earlier and no users can post about it on the play store due to the fact they are blocked from reviews until the app has been downloaded. What a great Loop hole. Got to have some backwards compatibility, can’t expect everyone to have a new phone. **Developer response:** Thank you for your review. TheKey Caregiver connect app support Android 9 (2018) and later and iOS 13 (2019) and later. Our privacy policy and terms of conditions are available, please contact our app support f you need assistance. ### 5/5 — Caregiver *2022-01-10, version 1.3.0* Shout out to HCA Bay Area! Palo Alto ## Frequently asked questions about TheKey Caregiver Connect ### What is TheKey Caregiver Connect used for? TheKey Caregiver Connect is a mobile application designed to help professional caregivers manage their work. It provides tools for viewing shift schedules, accessing client profiles, clocking in and out of shifts, and managing assigned tasks. ### Is TheKey Caregiver Connect free to use? Yes, TheKey Caregiver Connect is available for free download and use. There are no in-app purchases or subscription fees associated with this application. ### What devices does TheKey Caregiver Connect support? TheKey Caregiver Connect is currently supported on iPhone and iPod devices. It is not specified if Android compatibility is available. ### How often is TheKey Caregiver Connect updated? The application was last updated on September 16, 2024, with version 4.1.44. This indicates a relatively active development cycle for the app. ### What is the age rating for TheKey Caregiver Connect? TheKey Caregiver Connect has an age rating of 12+. This suggests it is suitable for users aged 12 and older. ### What are the main features of TheKey Caregiver Connect? Key features include managing shift schedules, accessing detailed client profiles, clocking in and out of work shifts, managing assigned tasks, viewing shift summaries, and checking for open shift availability. ### Does TheKey Caregiver Connect have ads? No, TheKey Caregiver Connect does not contain advertisements. The app is free to use and does not display any ads to its users. ### What is the user rating for TheKey Caregiver Connect? TheKey Caregiver Connect has a user rating of 2.8 stars based on 41 ratings. This indicates a mixed reception from its user base. ## Version history (last 5 releases) ### 4.1.44 — 2024-09-16 Permanent end of life ### 4.1.3 — 2024-08-28 Add timer for WellSky transition ### 4.1.2 — 2024-08-01 Message Update ### 4.1.1 — 2023-12-19 - Performance Updates - Open shifts detail issue addressed ### 4.1.0 — 2023-08-31 Maintenance Updates! ## Apps similar to TheKey Caregiver Connect | App | Rating | Price | Category | | --- | --- | --- | --- | | [CareTime](https://appshunter.io/ios/app/caretime/id1448030167) | 2.2 (63) | Free | Medical | | [CareSmartz360⁺](https://appshunter.io/ios/app/caresmartz360/id1496331588) | 4.2 (763) | Free | Medical | | [KARE Heroes](https://appshunter.io/ios/app/kare-heroes/id1481712754) | 4.2 (1,313) | Free | Medical | | [connectRN](https://appshunter.io/ios/app/connectrn/id989863718) | 3.5 (274) | Free | Medical | | [ShiftMed - Nursing Jobs App](https://appshunter.io/ios/app/shiftmed-nursing-jobs-app/id1458499789) | 3.2 (955) | Free | Medical | | [WellSky Specialty Care](https://appshunter.io/ios/app/wellsky-specialty-care/id1440616111) | 1.3 (4) | Free | Medical | ## More apps by Home Care Assistance LLC - [TheKey](https://appshunter.io/ios/app/thekey/id1607082780) All apps by Home Care Assistance LLC: https://appshunter.io/developer/942861489 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*