# TheKey — High-quality in-home care > In-home care insights for family members and care teams. (iPhone/iPad app by Home Care Assistance LLC.) - Source: https://appshunter.io/ios/app/thekey/id1607082780 (this page in markdown: same URL + `.md`) - Developer: [Home Care Assistance LLC](https://appshunter.io/developer/942861489) - Category: Medical - Price: Free - Age rating: 4+ - Requires: iOS 13.0 · 26 MB - Languages: English - Released: 2022-12-04 - Data updated: 2026-07-07 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/thekey/id1607082780/reviews.md ## What is TheKey? TheKey app provides family members and other contacts insight into their loved ones care so they are informed and have peace of mind. Key features include: - Shift schedules - Completed shift details - Care team contact information - Passwordless login ## Key features - Shift schedules - Completed shift details - Care team contact info - Passwordless login ## Recent user reviews (4 of 4) All indexed reviews: https://appshunter.io/ios/app/thekey/id1607082780/reviews.md ### 1/5 — iPhone app stopped working *2024-07-18* iPhone app stopped working after the last update. Sign in button doesn’t work. UPDATE- sent email already. Got no response so… I already deleted and reloaded the app. Same trouble. **Developer response:** Thank you for reaching out. We are investigating this intermittent problem. If you have not, please reach out to our support team via the App Support button on the sign in screen. ### 1/5 — App is not working *2024-07-18* The app has not worked for me since the latest version was released. I have reached out to app support and still no resolution. ### 1/5 — iPhone app stopped working *2024-07-15* iPhone app stopped working after the last update. Sign in button doesn’t work. **Developer response:** Thank you for reaching out. We are investigating this intermittent problem. If you have not, please reach out to our support team via the App Support button on the sign in screen. ### 1/5 — Doesnt work *2023-05-25, version 1.0.6* Screen remains blank meanwhile a text with a code gets received after launching for the first time. Keep working on it folks, it’ll get there. One suggestion here is don’t release anything related to healthcare until the programming/testing is finished and it works. ## Frequently asked questions about TheKey ### What is TheKey used for? TheKey provides family members and other contacts with insight into the care their loved ones are receiving. It helps ensure you are informed and have peace of mind regarding care services. ### Does TheKey have ads? No, TheKey does not contain advertisements. It is a completely ad-free application for users. ### What devices is TheKey available on? TheKey is currently available for iPhone and iPod devices. It is designed for iOS users. ### How often is TheKey updated? TheKey was last updated on September 24, 2024, with version 3.0.6. Updates are released periodically to improve functionality and reliability. ### What is the age rating for TheKey? TheKey has an age rating of 4+. This indicates it is suitable for a wide range of users, including children. ### Can I contact the care team through TheKey? Yes, TheKey provides care team contact information directly within the app. This allows for easy communication with those providing care. ### What kind of details can I see about completed shifts in TheKey? The app offers completed shift details, allowing you to review the care provided during specific periods. This helps you stay informed about the services rendered. ### How does TheKey handle login? TheKey features passwordless login, simplifying the process of accessing your account. This enhances both security and user convenience. ## Version history (last 5 releases) ### 3.0.6 — 2024-09-24 Bug fixes ### 3.0.5 — 2024-08-28 Bug fixes ### 3.0.4 — 2024-08-01 Fix sign in issue ### 3.0.3 — 2024-07-29 Bug Fixes ### 3.0.2 — 2024-07-09 Bug Fixes ## Apps similar to TheKey | App | Rating | Price | Category | | --- | --- | --- | --- | | [RightShift](https://appshunter.io/ios/app/rightshift/id6448399222) | 5.0 (3) | Free | Medical | | [CA - Caregiver Assistant](https://appshunter.io/ios/app/ca-caregiver-assistant/id1608863934) | 1.0 (1) | Free | Medical | | [CareTree](https://appshunter.io/ios/app/caretree/id1469130324) | 4.7 (316) | Free | Medical | | [Helper: Jobs on Herewith](https://appshunter.io/ios/app/helper-jobs-on-herewith/id1629914138) | 4.8 (231) | Free | Medical | | [Honor Care Pro](https://appshunter.io/ios/app/honor-care-pro/id1385865926) | 3.5 (101) | Free | Medical | | [Viv Home Care](https://appshunter.io/ios/app/viv-home-care/id1512709298) | 4.1 (138) | Free | Medical | ## More apps by Home Care Assistance LLC - [TheKey Caregiver Connect](https://appshunter.io/ios/app/thekey-caregiver-connect/id1562218139) All apps by Home Care Assistance LLC: https://appshunter.io/developer/942861489 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*