# TheKey — user reviews

> 4 indexed App Store user reviews of TheKey by Home Care Assistance LLC.

- Source: https://appshunter.io/ios/app/thekey/id1607082780/reviews
- App overview in markdown: https://appshunter.io/ios/app/thekey/id1607082780.md

## Most critical reviews (4 lowest-rated)

### 1/5 — iPhone app stopped working

*2024-07-18*

iPhone app stopped working after the last update. Sign in button doesn’t work.
UPDATE- sent email already. Got no response so… I already deleted and reloaded the app. Same trouble.

**Developer response:** Thank you for reaching out. We are investigating this intermittent problem. If you have not, please reach out to our support team via the App Support button on the sign in screen.

### 1/5 — App is not working

*2024-07-18*

The app has not worked for me since the latest version was released. I have reached out to app support and still no resolution.

### 1/5 — iPhone app stopped working

*2024-07-15*

iPhone app stopped working after the last update. Sign in button doesn’t work.

**Developer response:** Thank you for reaching out. We are investigating this intermittent problem. If you have not, please reach out to our support team via the App Support button on the sign in screen.

### 1/5 — Doesnt work

*2023-05-25, version 1.0.6*

Screen remains blank meanwhile a text with a code gets received after launching for the first time.   Keep working on it folks, it’ll get there.  One suggestion here is don’t release anything related to healthcare until the programming/testing is finished and it works.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-07.*