# TheMagic5

> App for custom-fitted swimming goggles using facial scanning technology. (iPhone/iPad app by TheMagic5 Inc..)

- Source: https://appshunter.io/ios/app/themagic5/id1343871025 (this page in markdown: same URL + `.md`)
- Developer: [TheMagic5 Inc.](https://appshunter.io/developer/1343046875)
- Category: Sports
- Price: Free
- Rating: 4.80/5 from 2,936 App Store ratings · 89 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 63 MB
- Languages: American English, Danish, German (Germany), European Spanish
- Released: 2018-02-08
- Data updated: 2026-08-28
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/themagic5/id1343871025/reviews.md

## What is TheMagic5?

With THEMAGIC5 app it is now possible to purchase a pair of custom fitted swimming goggles. The app in-cludes an innovative scanning technology, which is easy to use and enables the company to produce gog-gles that are fitted to your facial structure. Follow these 3 simple steps and your first ever custom fitted swimming goggles will be on their way to your mailbox!
 
3-step process:
- Download the app
- Scan yourself and select your preferred color/mirror coating
- Enter shipment and payment details*
 
Main features in the app
Scanning Technology:
The scanning technology is proprietary and is developed with the purpose of securing an optimal fit of your goggles. This will minimize discomfort and prevent water leakage. The scan is easy to complete and typically takes less than a minute. See the scanning introduction videos in the app and follow these instructions when you do the scan:
 
- Access to high-speed internet, preferably Wi-Fi
- Check that you have constant light exposure
- Have your back against an even surface (e.g. a wall or a door)
 
Manage your orders:
If you have already bought your goggles via our website, you can login to the app and your account will automatically have a voucher equal to your purchase. All you have to do is complete the scan and select your color/mirror option.
 
If you have not yet bought your goggles, you can purchase them goggles directly in the app. Simply follow the 3-step process described at the top.
 
Reorder goggles from your purchase history. We will register your previous purchases in your app. This way it is easy to reorder your favorites. You can also reorder for your family members if they have used your ac-count to do their scan.
 
Find your favorite goggles:
In the app you can browse through our product catalogue to find your favorite goggles. You can see non-mirror and mirror coating to find out what best suits your needs.
 
 
*You will not have to add in your payment details if you have already bought your goggles via our website.

## Key features

- Custom-fitted swimming goggles
- Innovative facial scanning technology
- Easy 3-step ordering process
- Select color and mirror coating
- Manage existing orders
- Reorder from purchase history

## What do users think of TheMagic5?

Overall sentiment: neutral

**Pros**

- 👍 Easy and quick scan process
- 🚀 Personalized and custom fit
- 💡 Innovative technology
- 👍 Comfortable and leak-free goggles
- 🚀 Fast and smooth ordering process

**Cons**

- 🐛 App crashes and glitches
- 🐛 Scanning issues and inconsistent results
- 🐛 Ordering and customer service problems
- 🐛 Compatibility issues with certain devices
- 🔍 Lack of transparency in order status and history

**Commonly reported bugs**

- App crashes during scanning
- Ordering process issues
- Compatibility problems with certain devices and OS versions
- Inconsistent scan results

**Most requested features**

- Option to review or redo scan
- Ability to track order status
- Compatibility with more devices
- Improved customer support and communication

## Recent user reviews (10 of 89)

All indexed reviews: https://appshunter.io/ios/app/themagic5/id1343871025/reviews.md

### 5/5 — Great goggles!

*2026-05-02, version 3.48.1*

This company is committed to getting you goggles that fit perfectly that they will work with you until they fit just right!

### 1/5 — No order

*2026-01-21, version 3.48.1*

I have had 3 pairs and this would have been my 4th but they never came I do the scan and was waiting for 2 months when I went on the app and it said they cannot be processed and to contact support so I did. I called them 3 times and sent 2 emails and am stil yet to hear back… that was 2 weeks ago.

### 1/5 — Don’t order terrible company

*2026-01-20, version 3.48.1*

Made an order in December, have yet to receive it. Made numerous attempts to contact the company, and never heard back. Don’t waste your money

### 1/5 — Better rating than 2.5 Android app' but still didn’t work for me.

*2025-12-22, version 3.48.1*

Sucks they can’t do better with their apps.

### 1/5 — Even one star is to much

*2025-05-20*

I don’t know what is wrong with this app but I tried it now for 30 minutes and run down my battery from 80% to 59%.
The app is stuck at 98% of analysing and don’t let me scan my face.

### 1/5 — Schlecht

*2025-05-20*

Die App scannt bis 98% und beendet den Prozess nicht ! Keine Ahnung warum man dann „custom fit“ braucht. Schwach!

### 1/5 — Expensive Garbage, worse than Swedish goggles comfort and leak

*2025-04-25, version 3.48.1*

Got these as a gift, which meant I was already a couple weeks into the return policy. After trying them for a few weeks there was no way they fit correctly. One eye was okay, but leaked a little. The other was inside my eye socket, caused pain every time I tried them and leaked even worse. By the time I gave up on them and switch back to my off the shelf Vanquishers (only issue is they leave marks around my eyes, but no leaks and no pain) I was outside their 30 day window for returns. Literal expensive garbage.

### 5/5 — Highly Recommend

*2025-03-24, version 3.48.1*

The app scans your face to make a 3D image of your face to make the goggles! 
I am a former Division 1 swimmer and I wish I found these sooner! 

Super easy to navigate the app!

### 5/5 — Great product

*2024-08-09, version 3.48.1*

App is good, goggles work really well for me

### 1/5 — Not compatible with IPad OS 17.5.1 on M2 IPad Pro

*2024-07-04, version 3.48.1*

On iPad OS 17.5.1 magic5 app launches with an inoperable white screen. Contact me when this is fixed and I will change my review to 5 star.

## Frequently asked questions about TheMagic5

### What does TheMagic5 app do?

TheMagic5 app allows you to purchase custom-fitted swimming goggles. It uses innovative scanning technology to create goggles that perfectly match your facial structure, minimizing discomfort and preventing water leakage. The process is designed to be simple and convenient.

### How does the scanning technology work?

The app's proprietary scanning technology guides you through a quick scan of your face, typically taking less than a minute. For best results, ensure you have good, constant light exposure, high-speed internet (preferably Wi-Fi), and your back against an even surface like a wall.

### How much do the custom goggles cost?

The cost of the custom-fitted swimming goggles is determined at the time of purchase within the app. You can browse the product catalog, select your preferred color and mirror coating, and then proceed to enter shipment and payment details to complete your order.

### Can I reorder goggles I've purchased before?

Yes, the app makes reordering easy. If you have previously purchased goggles via the website or app, your purchase history will be registered. You can log in, complete a scan, select your options, and reorder your favorite styles directly through the app.

### What are the requirements for scanning my face?

To ensure a successful scan, you'll need access to high-speed internet, preferably Wi-Fi. It's also important to have constant light exposure during the scan and to stand with your back against an even surface, such as a wall or door, to provide a clear background.

## Version history (last 5 releases)

### 3.48.1 — 2023-11-30

Bug fix.

### 3.41.1 — 2023-11-09

Bug fix.

### 3.35.1 — 2021-03-23

Bug fixes.

### 3.22.1 — 2020-08-03

Minor bug fixes.

### 3.15.1 — 2020-04-23

Minor bug fixes.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*