# TheONE Smart Piano: Learning — user reviews

> 27 indexed App Store user reviews of TheONE Smart Piano by Xiaoyezi Beijing Technology Co., Ltd., rated 3.00/5 from 43 ratings.

- Source: https://appshunter.io/ios/app/theone-smart-piano-learning/id6472423235/reviews
- App overview in markdown: https://appshunter.io/ios/app/theone-smart-piano-learning/id6472423235.md
- Rating breakdown: 5★ 16 · 4★ 4 · 3★ 3 · 2★ 4 · 1★ 16

## Newest reviews (7 of 27)

### 2/5 — Sad

*2026-04-22, version 1.5.4*

Add more songs to your damn game. This is ridiculous

### 2/5 — Needs a lot of work

*2025-05-13, version 1.5.2*

Very frustrating app. Some aspects work well yet overall it feels lazy and incomplete

### 1/5 — Cheap app falsely advertised

*2024-08-03, version 1.3.0*

The app has a section called ‘songs’ where you should be able to download sheet music that connects via Bluetooth to the keys. When you hit download it says it is saved to the album but there is no album section in the app and a weird pop up comes up saying ‘tips’ with Chinese under it.

### 1/5 — Never lets me connect a cable to ONE piano without bluetooth

*2024-06-28, version 1.3.0*

I have an older “The ONE Light” piano, which has NO bluetooth (too old). This app ENDLESSLY spins trying to connect to it via bluetooth, and NEVER lets me press the “Use Cable” option on my iPad. It’s STUPID that they don’t even support THEIR OWN pianos.

Instead it FORCES me to use my tiny little iphone, where I can barely read the notes. STUPID app.

The piano itself is fine; but I wish I had not PAID for this stupid app. I have to pay for a DIFFERENT app at the same time, just to do anything useful.

### 1/5 — iPad Air

*2024-04-02, version 1.3.0*

Glad I didn’t buy the one smart piano on Amazon. I downloaded the app and all it does when you open the app is closes.

### 1/5 — Loved it until…

*2024-03-17, version 1.2.0*

I got The One Smart Piano for my birthday on March 7th. I started playing immediately, going through the course and played every day until a few days ago. When I sat down to play today, all my data was gone. Thinking it just logged me out, I signed back in with Apple (which is how I always log in) and it wanted me to create a new account. My progress has been completely lost and there are no albums or songs available to play. Everything is now in Chinese or some similar language. It’s completely unusable. I requested this keyboard specifically because of the app and key highlighting.

### 3/5 — Not bad

*2024-02-13, version 1.1.0*

Good option X for the One in the keyboard settings for using only midi. But you should align your interface on Chordana play Casio. Without subscriptions! Monthly pay is too much. Taking that you didn’t let us to choose any other songs midi, like it possible in Chordana. App good for free using.

Upd

It’s good that all classical tracks are for free. But there is no full tracks. They are short, like demo-mode. I want you to let for users full access to free tracks. User can’t be able to learn a piece of music completely. Even for fee! You should do full-mode tracks. Otherwise it looks like joke, kid rattle - not reputable application. 

It should have properly elaborated to get a perfect shape.
At the moment application looks sloppy.

People can buy more cheap keyboards, or simply Casio (even little bit more expensive) with useful application, if you couldn’t let the freedom feeling with your apps.

Keyboard sounds not bad.
Video lessons are pretty.

I feel that you tried to made good product. But it’s definitely need to be finalized.

## Most critical reviews (10 lowest-rated)

### 1/5 — Key problem

*2026-07-19, version 1.5.4*

Dose t go to c1 only goes to c2

### 1/5 — Used to work, now constant error

*2026-04-25, version 1.5.4*

Got the keyboard as a Christmas gift for my daughter a year ago and the app worked great for a while. Now whenever I try to load a song for her I get a pop up that says, Tips Network exception, please check your internet connection. I’ve tried every trick in the book to fix it and always the same error. Pretty much makes the app useless.  Doubt we will see improvement since it’s been a while since they updated it.

### 1/5 — No option to import Midi files?

*2025-12-01, version 1.5.4*

I got the piano so I can learn my favt songs but apparently the app is extremely limited and no functionality to add midi files

### 1/5 — Won’t connect via Bluetooth

*2025-11-30, version 1.5.4*

I have the teal keyboard and this new app will not connect via Bluetooth and I can’t connect it via cable because my phone won’t put power to the piano. I don’t understand.

### 1/5 — Subscription is awful

*2025-11-09, version 1.5.4*

Save your money. The subscription is awful. The songs are unrecognizable and most are for 88 keys. Maybe a few that are popular. Download the app and check out the songs. 
Laughable.

### 1/5 — Won’t work with new iPads

*2025-06-17, version 1.5.2*

Loved it until we got a new iPad.

### 1/5 — how do i fix this

*2025-06-17, version 1.5.2*

when i do my lesson, the first few lessons i could hear the accompaniment  

but now i don’t hear anything 

so it’s like 

“first listen .”

and it’s just silent.  so i want to learn more notes but i have to get past the drudgery of learning the little songs when i can hear the accompaniment so it’s not fun.  it’s super sad. other than that the app is good. i’m putting one star till somebody fixes it for me

### 1/5 — Can’t use it

*2024-12-30, version 1.5.1*

Can’t connect to Bluetooth

### 1/5 — Unusable

*2024-12-25, version 1.5.1*

Cannot use the app at all. App will not allow me to create an account with any email address, continually says “Failed to send verification code.”

### 1/5 — Unusable

*2024-10-03, version 1.5.0*

Have the original piano. App doesn’t work with cable. No bluetooth option.

## Most praised reviews (10 highest-rated)

### 5/5 — 😻😻😻😍😍🥰🥰😋🥰💕💕💕💕❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

*2026-07-31, version 1.5.4*

Better than simply piano and I like the red keys on the piano and i like the Bluetooth on the piano like that the Bluetooth only works on  your keyboard ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

### 5/5 — Absolutely LOVE!

*2025-12-01, version 1.5.4*

As a beginner I find the lessons are simple, the games make it fun, and I actually want to play! It is simple enough that my 5 year old is trying to learn too. I’ve never written a review for an app, that’s how impressed I am!

### 5/5 — I love it

*2025-08-10, version 1.5.2*

This app is so fun! I just wish I could continue the lessons without paying further on, and I also would like to be able to connect Spotify to it or something like that where I can play more songs. Thank you fr your time.

### 5/5 — Love it!!

*2025-02-19, version 1.5.2*

I love it and i just want an album full of all the Violetta the Spanish show, there’s 70 songs I want to be able to play my favorite show songs on the piano, but this app is so good otherwise, and could a developer please respond

### 5/5 — Great for learning!

*2024-10-10, version 1.5.0*

This is so awesome. Allowing you to pick songs and the keys lighting up to help you learn! So much fun!

### 4/5 — Great app

*2025-06-27, version 1.5.2*

This app is amazing and I love using it. I got it on my birthday, June 24 and I’ve been playing with it ever since I got it. My favorite things is playing songs but the only problem is that there are very few songs you can play and since this app is made for kids and beginners you should add DISNEY SONGS!! I love Disney and I know there are lots of people who also love Disney so it would be really cool to learn how to play a Disney song!

Thank you for reading this review. 🙂

### 4/5 — Nice, but!

*2024-02-12, version 1.1.0*

Great app, much better than old one. But please! - Add possibility of quick account changing. We bought sinthesizer to learn for all family and everytime logout/input e-mail/input password procedure is not comfortable. - Add Russian language. Thanks.

p.s. minus star cause of regular autologouts. Tired of… :(

### 3/5 — This annoys me

*2025-09-18, version 1.5.2*

It won’t send me the dang nabbing email (yet, I’m keep trying tho)

### 3/5 — Really great, just need more

*2025-06-13, version 1.5.2*

I really really like this app-and the keyboard however….the lesson part is the greatest, most helpful part, but does not have near enough content. I completed all the lessons in just a few nights and I’m not near ready to play the songs just by reading the sheet music, also while trying to pay attention to the lights. The game is fun and is helpful for muscle memory learning hand placement and notes, however there’s not reading music practice along with it. And I absolutely love the fact that you can download sheet music-BUT I feel like that’s so much more advanced. I just wish there was more lesson content and structure-like once you finish this set of lessons-go practice these songs-and levels of games…overall really good app, but I’m gonna have to download another app to learn more before I can actually play the music

### 3/5 — Used to be so good 😏

*2024-11-08, version 1.5.1*

I LOVE this piano and the idea of it. However, when I first got it years ago, they had SO MANY songs and the app was so easy to use and you could slow or speed up the song to learn at your own pace. BUT NOW - after returning to it several years later, the new set up has less options and so many FEWER songs! Plus, there is no option to buy or add songs! Even easy classics are no longer available. It’s actually so limited, I’m looking into another smart piano - as I can’t even find the songs I used to have on the app anymore. Big bummer.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*
