# ThePetshop.com — user reviews

> 11 indexed App Store user reviews of ThePetshop.com by THE PET SHOP LLC, rated 4.55/5 from 55 ratings.

- Source: https://appshunter.io/ios/app/thepetshopcom/id1553470214/reviews
- App overview in markdown: https://appshunter.io/ios/app/thepetshopcom/id1553470214.md
- Rating breakdown: 5★ 46 · 4★ 2 · 3★ 2 · 2★ 1 · 1★ 4

## Most critical reviews (10 lowest-rated)

### 1/5 — App is trick…,not intuitive!

*2024-06-04, version 5.1.0*

I don’t want you to hold my card details and I don’t use Apple Pay!

### 1/5 — Crashes!

*2024-02-11*

This app keeps crashing! Doesnt let me pay.

### 1/5 — Prices changed right before check out!!

*2022-11-27*

While checking out for my orders before paying the total price was less (because of sale) then suddenly the prices changed out of no where and went up excluded or changed the percentage of the sale price !!

How is this even possible! I thank god this happened before i even paid.

First time user and i think i wont bother using it anymore.

### 1/5 — Crashes all the time

*2022-09-15*

I don’t think you should promote this app so hard until you’ve fixed all the bugs. It keeps crashing and is so slow. Gets me thinking about switching to another pet store.

### 1/5 — Doesn’t work

*2022-08-28*

Screen is frozen

### 1/5 — No option to sign up

*2022-06-20*

I do not want to sign up with another account and so this app is useless to me.

### 2/5 — Current update: logins are glitching!!

*2024-11-29*

Reported bug on app today. 
Cannot login at all to order anything. 
First bug: it does ‘not recognize my login or password incorrect’ message. Therefore I reset password. ( note: all my login info was correct, had tripled checked my records).
App now shows this glitched message when I try logging in:  undefined is not an object (evaluating
'y[O].longitude') 

Tried logging in on website directly, can login yet all my coins/purchases is missing and not found. I know I have coins and purchases on record from month ago. Not trusting my order will go through let alone be available for pick up on time. ( Note: live many hours away from nearest ThePetshop so we go in monthly or bi-monthly to restock in city. )

### 5/5 — Great pet shop

*2024-06-10, version 5.1.0*

App is easy to use, saves previous orders so that it takes me less than 30 seconds to reorder food for my cat, delivery is so fast usually same day, and they send updates so you know when it’s been dispatched. Great prices and great service, I’ve ordered so many times. Highly recommend!

### 5/5 — My favorite App

*2024-05-24*

This is my favorite App to purchase my pets food.

### 5/5 — Love this store!

*2024-04-27, version 4.3*

Excellent selection of products. Very good service too.

## Most praised reviews (1 highest-rated)

### 5/5 — Great App

*2022-10-27*

Easy to use, Easy returns and same day deliveries in dubai!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-01.*